Diagnostic Tests; Basic Assurance Test (Bat); Accessing The Program; Obtaining Instructions And Help - IBM 4685-L0D Setup, Operation, And Service Manual

Diagnostic tests

The following diagnostic tests are available for the 4685-L0D scanner.

Basic assurance test (BAT)

The BAT (self-diagnosis test) is performed when the power is supplied to the unit,
indicated by the beep sound and the scanner status indicator (green).
Diagnostic tests
A diagnostic test program for the RS-232 model is available on the Web. For more
information, go to the following Web site:
http://w3.apsd.yamato.ibm.com/Distribution/POSIO/indexe.htm
To test the RS-485 model, load the diagnosis program from the diagnosis diskette.
For details, see the manual for each terminal.
To test the USB model, see the manual for the SurePOS 700 Series. POS Device
Diagnostics is a Java-based diagnostic program for all SurePOS 700 Series
systems. For information on obtaining and installing this program, refer to the
SurePOS 700 Series Installation and Operation Guide. POS Device Diagnostics is
used to gather information for problem resolution, as follows:

Accessing the program

Before accessing the POS Device Diagnostics program, make sure that all other
applications are stopped. Open the POS Device Diagnostics program from your
desktop or from your Start menu.

Obtaining instructions and help

POS Device Diagnostics provides extensive help for using the diagnostic screens,
along with instructions for running the tests and utilities. Also, for any error
detected in a device test there is a Help button that links to a troubleshooting pro-
cedure for that specific error. You can also obtain help by selecting Help in the top
left corner of the screen.
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IBM 4685-L0D Scanner: Setup, Operation, and Service Guide
When power is supplied
BAT completed
BAT error
The user interface displays an icon for each attached device.
POS Device Diagnostics tests devices and reports the results. If the–fails or
you need more information, use the online help for assistance.
Beeps
–
Four beeps
Repeated beeps
Scanner status indicator
(green)
–
Green lamp
Flashing green lamp