4. Troubleshooting
4-6. Servicing Information
4-6-1 USB Download Method
Software Upgrade upgrades can be performed via broadcasting signal or by downloading the new firmware from
samsung.com to a USB memory device.
Current Version is the software already installed in the TV.
Note
Software is represented as 'Year/Month/Day_Version'.
Installing the latest version is recommended.
By USB
: Insert a USB drive containing the firmware upgrade file downloaded from samsung.com into the TV. Please
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be careful not to disconnect the power or remove the USB drive until upgrades is complete. The TV will turn off and
on automatically after completing the firmware upgrade. When software is upgraded, video and audio settings you
have made will return to their default settings. We recommend you to write down your settings so that you can easily
reset them after the upgrade.
Alternative Software (Backup)
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change the software to the previous version.
Note If software was changed, existing software is displayed.
4-48
: If there is an issue with the new firmware and it is affecting operation, you can