Acer Aspire 4937 Series Service Manual
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Acer Aspire 4937 Series Service Manual

Acer Aspire 4937 Series Service Manual

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Aspire 4937 Series

Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer Aspire 4937 Series

  • Page 1: Aspire 4937 Series

    Aspire 4937 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made to this service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Using the System Utilities ..........16 Acer GridVista (dual-display compatible) ......16 Hardware Specifications and Configurations .
  • Page 8 Table of Contents Main Unit Disassembly Flowchart ........65 Removing the Hinge Covers .
  • Page 9 FRU (Field Replaceable Unit) List Aspire 4937 Series Exploded Diagrams ........174 Main Module .
  • Page 10 Table of Contents...

  • Page 11: System Specifications

    Dolby®-optimized surround sound system with two built-in stereo speakers • True5.1-channel surround sound output • High-definition audio support • S/PDIF (Sony/Philips Digital Interface) support for digital speakers • Acer PureZone technology with two built-in stereo microphones • MS-Sound compatible • Chapter 1...

  • Page 12: Dimensions And Weight

    Communication Acer Video Conference, featuring: • Integrated Acer Crystal Eye webcam* • Acer PureZone technology* • Optional Acer Xpress VoIP phone* • WLAN: • Intel® Wireless WiFi Link 5100/5300* • Wi-Fi®/WiMAX™: • Intel® Wireless WiFi Link 5150/5350* • WPAN: Bluetooth® 2.0+Enhanced Data Rate (EDR)* •...
  • Page 13 Headphones/speaker/line-out jack with S/PDIF support* • Microphone-in jack • Line-in jack • Ethernet (RJ-45) port • Modem (RJ-11) port • DC-in jack for AC adapter • Environment Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C •...

  • Page 14: System Block Diagram

    System Block Diagram Intel Penryn Processor Thermal Sensor Clock Generator Fan Control EMC 1402 ICS9LPRS387 uPGA-478 Package (Socket P) page 4,5,6 H_A#(3..35) H_D#(0..63) 667/800/1066MHz HDMI Conn. LCD Conn. CRT Conn. Memory BUS(DDR III) 200pin DDRII -SO-DIMM X2 Intel Cantiga LVDS Dual Channel BANK 0, 1, 2, 3 1.8V DDRII 533/667...

  • Page 15: Your Acer Notebook Tour

    Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon Item Description Acer Crystal Eye Web camera for video communication (only for webcam certain models). Microphone Internal microphone for sound recording.

  • Page 16: Closed Front View

    Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). Touchpad Touch-sensitive pointing device which functions like a computer mouse. Acer MediaTouch For use with Acer Arcade and other media keys playing programs. Easy-launch Buttons for launching frequently used buttons programs.

  • Page 17: Left View

    Left View Icon Item Description DC in jack Connects to an AC adapter Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port network. External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector). HDMI port Supports high definition digital video HDMI connections USB 2.0 /...

  • Page 18: Right View

    Right View Icon Item Description USB 2.0 port Connect to USB 2.0 devices (e.g. USB mouse, USB camera). Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disk from the drive.

  • Page 19: Bottom View

    Bottom View Icon Item Description Battery bay Houses the computer's battery pack. Battery release Releases the battery for removal. latch Hard disk bay Houses the computer's hard disk (secured with screws). Memory Houses the computer's main memory. compartment Battery lock Locks the battery in position.

  • Page 20: Indicators

    WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager. Icon...

  • Page 21: Touchpad Basics (With Fingerprint Reader)

    Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader: Move your finger across the touchpad (1) to move the cursor. • Press the left (2) and right (4) buttons located beneath the touchpad to perform selection and •...

  • Page 22: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock...

  • Page 23: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...

  • Page 24: Hot Keys

    Icon Function Description <Fn> + <F1> Hotkey help Displays help on hotkeys. <Fn> + <F2> Acer eSettings Launches Acer eSettings Management in Acer Management Empowering Technology. <Fn> + <F3> Acer ePower Launches Acer ePower Management in Acer Management Empowering Technology.

  • Page 25: Special Key

    Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol.

  • Page 26: Using The System Utilities

    Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start All Programs and click on Acer GridVista.
  • Page 27 Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista is simple to set up: Run Acer GridVista and select your preferred screen configuration for each display from the task bar.

  • Page 28: Hardware Specifications And Configurations

    Intel Cantiga PM—800/1066MHz FSB supported ICH9-M CPU Package Micro uPGA-478 Package CPU Core Refer to table below Voltage Processor Specifications Processor Cache Core Cores Package Acer P/N Speed Speed Tech Size Voltage P9500 2.53 GHz 1066 MHz 45 nm 6 MB uPGA 1.050V - KC.95001.DPP...
  • Page 29 Item Specifications Audio Codec REALTEK ALC888S-VC for High Definition Audio Codec with Dolby Digital Live Chapter 1...
  • Page 30 BIOS Version V0.09 BIOS ROM Type Flash ROM BIOS ROM Size 1 MB Supported Protocols Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBUS 2.0, PCI2.3 •...
  • Page 31 System Memory Item Specifications Memory Controller Onboard Memory Size 0MB (No on-board Memory) DIMM socket number 2 sockets Supports Memory size 2 GB per socket Support maximum 4 GB for 64bit OS (with two 2GB SO-DIMM) memory size Support DIMM type DDR II Synchronous DRAM Support DIMM Speed 667/800 MHz...
  • Page 32 Hard Disk Drive Interface Item Specifications Vendor & Seagate Seagate Seagate Toshiba Model Name ST9250827AS ST9320320AS ST9500325AS MK3252GSX WD5000BEVT ST9160310AS MK2552GSX WD3200BEVT MK1652GSX WD2500BEVT WD1600BEVT Capacity 320, 160 320, 250, 160 500, 320, 250, (MB) Bytes per sector Data heads 4, 2 4, 4, 2 4, 3, 2, 2...
  • Page 33 Super-Multi Combo Module Item Specification Vendor & model name Philips DS-8A2S, Toshiba Digi/TS-L633A Performance Specification With CD Diskette With DVD Diskette Transfer rate (MB/sec) Sustained: Sustained: Max 3.5 Mbytes/sec Max 10 Mbytes/sec Buffer Memory Interface SATA Applicable disc format Applicable media types: Writing: Confirms to DVD+R Version 1.2 and DVD+RW Version 1.3 / DVD+R DL Version 1.0 /DVD-R Version 2.0 / DVD-RW Version 1.2 / DVD-R DL Version...
  • Page 34 Super-Multi Combo Module (continued) Item Specification Vendor & model name HLDS GT10N Sony AD7580S Performance With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette Specification Transfer rate (MB/sec) Sustained: Sustained: Sustained: Sustained: 3,600 KB/s (24x) max. 11.08 Mbytes/s (8x) 1,571 (typical) 10,993 (typical) max.
  • Page 35 CD-R Media (48x/40x/32x/24x/16x/8x) Mitsubishi (Verbatim), Taiyo- • Yuden, Mitsui, Ricoh, Fuji film, Sony, Hitachi Maxell, Memorex, RITEK, CMC, P.V.C, JVC, SKC, ACER, Prime Disc, TDK CD-RW Media (10x/4x) Ricoh, Mitsubishi (Verbatim), ACER, • OPTROM, Memorex, P.V.C, RITEK, CMC, LEADDATA, GigaStorage,...
  • Page 36 LCD 14” Item Specification Vendor/model name Samsung LTN140AT01-G01 • AUO B140XW01 • LG LP140WH1 • CMO N140B6 - L02 • Screen Diagonal (mm) 355.6 (14.0”) Display Area (mm) 309.399(H) X 173.952(V) Display resolution (pixels) 1366 x 768 Pixel Pitch 0.2265(H) x 0.2265(V) Display Mode Normally white 220 (typ.)
  • Page 37 VGA Graphic Controller Item Specification Type NB10MGE1-512MB-DDR3 Features • Power Package Keyboard Item Specification Keyboard Controller ENE KB926 Total number of keypads 88-/89-/93-key Windows logo key Internal & external keyboard work simultaneously Media Card Reader Item Specification Type JMICRON JMB385 Features 5-in-1 Card Reader Audio Interface...
  • Page 38 Finger Print Reader Item Specification Features • Power Package WLAN Item Specification Chipset • Protocol Interface Antenna Battery Item Specifications (3S2P) Vendor & model name SONY AS-2007A • Panasonic AS-2007A • Simplo AS-2007A • Sanyo AS-2007A • Battery Type Li-ion Pack capacity 4400 mAh Number of battery cell...

  • Page 39: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 40: Information

    ATAPI Model Name: Slimtype DVD A DS8A2S System BIOS Version: V0.09 VGA BIOS Version: Intel V1659 Serial Number: Asset Tag Number: Product Name: Aspire 4935 Manufacturer Name: Acer UUID: 21401492-B677-3996-B6BB-001EECCA8F37 ↑↓ Help Select Item F5/F6 Change Values Setup Default ←→ Exit...

  • Page 41: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. InsydeH20 Setup Utility Rev 3.5 Information Main Advanced Security Power Boot Exit Item Specific Help System Time [13:04:04] System Date [10/10/2008]...

  • Page 42: Advanced

    Advanced The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values. If making settings to items on these pages causes your system to malfunction or prevents the system from booting, open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally.
  • Page 43 Parameter Description Submenu Items Video Enter the Video Configuration menu. Render Standby • Configuration IGD - Device2, Function1 • IGD - Pre-allocat Memory • IGD - DVMT Size • Clock Chip Initialize • Enabled CK SSC • IGD - Boot Type •...
  • Page 44 Parameter Description Submenu Items PCI Express Root Enter the PCI Express Root Port 2 to 6 menus. PCI Express Root Port n • Port n NOTE: n = port number 2 to 6. VC1 Cable • ASPM • Automatic ASPM •...

  • Page 45: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. InsydeH20 Setup Utility Rev 3.5 Information Main Advanced Security Power Boot Exit Item Specific Help Supervisor Password Is: Clear User Password Is: Clear Install or Change the HDD Password Is: Froze password and the length...

  • Page 46: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).

  • Page 47: Changing A Password

    Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.

  • Page 48: Power

    Power The Power screen allows the user to configure CPU and power management options. InsydeH20 Setup Utility Rev 3.5 Information Main Advanced Security Power Boot Exit Item Specific Help Advanced CPU Control Platform Power Management These items control Break Event various CPU paramaters.
  • Page 49 Parameter Description Submenu Items Platform Power Enter the Platform Power Management • PCI Clock Run Management menu. Break Event Enter the Break Event menu. • Storage Break Event • PCIE Break Event • PCI Break Event • EHCI Break Event •...

  • Page 50: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. InsydeH20 Setup Utility Rev 3.5 Information Main...

  • Page 51: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. InsydeH20 Setup Utility Rev 3.5 Information Main Advanced Security Power Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Exit System Setup and Load Setup Defaults save your changes to...

  • Page 52: Bios Flash Utilities

    BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 53: Dos Flash Utility

    DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.

  • Page 54: Winflash Utility

    In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. Flash is complete when the message Flash programming complete displays. WinFlash Utility Perform the following steps to use the WinFlash Utility: Double click the WinFlash executable.

  • Page 55: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user. To unlock the HDD password, perform the following steps: Press Enter to display the Select Item screen.
  • Page 56 Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run BIOS_PW.EXE as follows: Key in bios_pw 14452 0 Select one string from the list. Chapter 2...
  • Page 57 Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password. Cleaning BIOS Passwords To clear the password, perform the following steps: From a DOS prompt, Execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.

  • Page 58: Miscellaneous Utilities

    NOTE: The following write examples (2 to 5) require a system reboot to take effect Example 1: Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): eMachines xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag Chapter 2...
  • Page 59 Example 2: Write Product Name to EEPROM Input: dmitools /wp Acer Example 3: Write Serial Number to EEPROM Input: dmitools /ws 01234567890123456789 Example 4: Write UUID to EEPROM Input: dmitools /wu Example 5: Write Asset Tag to EEPROM Input: dmitools /wa Acer Asstag Chapter 2...
  • Page 60 Chapter 2...

  • Page 61: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 62: General Information

    Main Screw List Description Quantity Acer P/N M2.0D 3.0L K4.6D 0.8T ZK 86.AD302.001 M2.5D 3.0L K5.5D 0.8T ZK 86.AD302.002 M2.5D 5L K 5.5D ZK NL...

  • Page 63: External Module Disassembly Process

    External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 64: Removing The Battery Pack

    Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).

  • Page 65: Removing The Sd Dummy Card

    Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Chapter 3...

  • Page 66: Removing The Expresscard Dummy Card

    Removing the ExpressCard dummy card 1. Push the ExpressCard all the way in to eject the ExpressCard dummy. 2. Pull it out from the slot. Chapter 3...

  • Page 67: Removing The Lower Covers

    Removing the Lower Covers 1. See “Removing the Battery Pack” on page 54. 2. See “Removing the SD dummy card” on page 55. 3. See “Removing the ExpressCard dummy card” on page 56. 4. Loosen the five captive screws in the covers as shown. DIMM Cover Cover...
  • Page 68 7. Carefully open the HDD Cover. Chapter 3...

  • Page 69: Removing The Wlan Module

    Removing the WLAN Module 1. See “Removing the Lower Covers” on page 57. 2. Disconnect the two antenna cables. 3. Remove the two securing screws. Step Size Quantity Screw Type WLAN Module M2*3 4. Remove the WLAN module as shown. Chapter 3...

  • Page 70: Removing The Dimm Modules

    Removing the DIMM Modules 1. See “Removing the Lower Covers” on page 57. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the second DIMM module. Chapter 3...

  • Page 71: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module 1. See “Removing the Lower Covers” on page 57. 2. Hold the Pull Tab and slide the HDD away from the connector. 3. Pull the HDD up as shown to remove. NOTE: To prevent damage to HDD, avoid pressing down on it or placing heavy objects on top of it. Chapter 3...
  • Page 72 4. Remove the four screws (two each side) securing the HDD to the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 5. Lift the HDD carrier to remove. Chapter 3...

  • Page 73: Removing The Optical Disk Drive Module

    Removing the Optical Disk Drive Module 1. See “Removing the Lower Covers” on page 57. 2. Remove the screw securing the ODD module. Step Size Quantity Screw Type ODD Module M2.5*5 3. Insert a screw driver as shown and push the ODD Module out of the bay. Chapter 3...
  • Page 74 4. Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step Size Quantity Screw Type ODD Bracket M2*3 5. Insert a pin in the eject hole of the ODD to eject the ODD tray. 6.

  • Page 75: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Hinge Covers Remove Switch Cover Remove Keyboard Remove Remove Function Board Speaker Module Remove LCD Module Upper Remove Lower Cover Upper Cover Cover Remove Remove Remove Remove Remove Remove...
  • Page 76 Step Screw Quantity Part No. Upper Cover M2.5*10 86.AD302.004 M2.5*5 86.AD302.003 M2.5*3 86.AD302.002 Finger Print Reader M2*3 86.AD302.001 TouchPad Bracket M2*3 86.AD302.001 eKey Board M2.5*3 86.AD302.002 USB Board M2.5*3 86.AD302.002 Modem Module M2*3 86.AD302.001 BT Module M2.5*3 86.AD302.002 Mainboard M2.5*3 86.AD302.002 Thermal Module M2.5*5*3.2...

  • Page 77: Removing The Hinge Covers

    Removing the Hinge Covers 1. See “Removing the Battery Pack” on page 54. 2. Remove the two screw caps and screws from the Hinge Covers. Step Size Quantity Screw Type Hinge Covers M2*3 3. Slide the covers off the hinges in the direction of the arrows. IMPORTANT:The left and right Hinge Covers are shaped differently and marked L and R on the inside.

  • Page 78: Removing The Switch Cover

    Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover. 1. See “Removing the Battery Pack” on page 54. 2.
  • Page 79 6. Using both hands, lift both sides of the rear edge of the Switch Cover upward as shown. 7. Lift the left side of the Switch Cover first and gently rotate it while lifting the right side clear of the casing. 8.

  • Page 80: Removing The Keyboard

    Removing the Keyboard 1. See “Removing the Switch Cover” on page 68. 2. Lift the keyboard from both sides to clear the securing tabs on both sides of the Keyboard. 3. Push the Keyboard toward the LCD screen to expose the Keyboard FFC cable. 4.

  • Page 81: Removing The Function Board

    Removing the Function Board 1. See “Removing the Switch Cover” on page 68. 2. Remove the two securing screws from the Function Board. Step Size Quantity Screw Type Function Board M2.5*3 3. Unlock the connector and remove the FFC cable. 4.

  • Page 82: Removing The Speaker Module

    Removing the Speaker Module 1. See “Removing the Keyboard” on page 70. 2. Remove the two securing screws from the Speaker Module. Step Size Quantity Screw Type Speaker Module M2.5*3 3. Remove the adhesive tape securing the LCD cables to the Speaker Module. 4.
  • Page 83 5. Rotate the Speaker Module upward, rear edge first to clear the LCD cables, and remove it from the chassis. Chapter 3...

  • Page 84: Removing The Lcd Module

    Removing the LCD Module 1. See “Removing the WLAN Module” on page 59. 2. See “Removing the Keyboard” on page 70. 3. Turn the computer over. Remove the two securing screws as shown. Step Size Quantity Screw Type LCD Module M2.5*5 4.
  • Page 85 6. Completely remove the Antenna cable from the cable channel. 7. Turn the computer over. Remove the two adhesive strips from the Antenna cable. 8. Rest the computer on the LCD Module and push the Antenna cable through the chassis as shown. Chapter 3...
  • Page 86 9. Completely remove the Antenna from the cable channel. 10. Disconnect the LCD cables from the Mainboard as shown. Chapter 3...
  • Page 87 11. Remove the two securing screws from the left LCD hinge. Step Size Quantity Screw Type LCD Module M2.5*5 12. Peel back the adhesive strip from the LCD Hinge as shown. Chapter 3...
  • Page 88 13. Remove the two securing screws from the right LCD hinge. Step Size Quantity Screw Type LCD Module M2.5*5 14. Carefully remove the LCD Module from the chassis. Chapter 3...

  • Page 89: Removing The Upper Base

    Removing the Upper Base 1. See “Removing the LCD Module” on page 74. 2. Turn the computer over. Remove the ten screws on the bottom panel. Step Size Quantity Screw Type Upper Cover M2.5*10 (red call out) Upper Cover M2.5*5 (green callout) 3.
  • Page 90 4. Turn the computer over and disconnect the four FFC cables from the mainboard. Unlock the connector and disconnect A as shown. Unlock the connector and disconnect B as shown. Unlock the connector and disconnect C as shown. Unlock the connector and disconnect D as shown. Chapter 3...
  • Page 91 WARNING:Care must be taken when removing the Upper Base from the Lower Base to prevent damage or stress to the surface. 5. Ease the lower casing outward to clear the securing clips and pry apart the left side as shown, and lift the rear edge of the Upper Base upward.

  • Page 92: Removing The Finger Print Reader

    Removing the Finger Print Reader NOTE: Only the Discrete SKU supports Finger Print Reader technology. 1. See “Removing the Upper Base” on page 79. 2. Remove the single securing screw on the bracket. Step Size Quantity Screw Type Finger Print M2*3 Reader 3.
  • Page 93 4. Lift the FFC, as shown, to disengage the adhesive and remove the Finger Print Reader Board from the casing. Chapter 3...

  • Page 94: Removing The Touchpad Bracket

    Removing the TouchPad Bracket 1. See “Removing the Upper Base” on page 79. 2. Lift the FFC, as shown, to disengage the adhesive. 3. Open the FFC locking latch as shown and remove the FFC. 4. Remove the two screws from the TouchPad Bracket and remove it from the casing. Step Size Quantity...
  • Page 95 5. Remove the TouchPad Bracket from the Upper Base. Chapter 3...

  • Page 96: Removing The Ekey Board

    Removing the eKey Board 1. See “Removing the Upper Base” on page 79. 2. Remove the single securing screw from the board. Step Size Quantity Screw Type ekey Board M2.5*3 3. Lift the FFC to detach the adhesive strip. 4. Remove the eKey Board from the Upper Base. Chapter 3...

  • Page 97: Removing The Media Board

    Removing the Media Board WARNING:Care must be taken when removing the Media Board Cover from the Upper Base to prevent damage or stress to the surface. 1. See “Removing the Upper Base” on page 79. 2. Lift up the FFC to detach the adhesive. 3.
  • Page 98 5. Using a plastic tool, press down the pin securing the Media Board in place and slide the Media Board in the direction of the arrow to release the locking pins. 6. Lift the Media Board from the Upper Base and feed the FFC through the casing to remove the Media Board. Chapter 3...

  • Page 99: Removing The Usb Board

    Removing the USB Board 1. See “Removing the Upper Base” on page 79. 2. Remove the single securing screw from the USB board. Step Size Quantity Screw Type USB Board M2.5*3 3. Open the FFC locking latch and remove the FFC from the Mainboard. 4.
  • Page 100 5. Lift the USB Board clear of the casing. Chapter 3...

  • Page 101: Removing The Modem Module

    Removing the Modem Module 1. Remove the Upper Base. See “Removing the Upper Base” on page 79. 2. Remove the adhesive tape securing the cable to the Modem and remove the two securing screws. Step Size Quantity Screw Type Modem Module M2*3 3.

  • Page 102: Removing The Bluetooth Module

    Removing the Bluetooth Module 1. See “Removing the Upper Base” on page 79. 2. Grasp the cable as shown and pull to disconnect from the Bluetooth module. 3. Disconnect the cable from the Mainboard and remove the adhesive tape to free the cable. 4.

  • Page 103: Removing The Mainboard

    Removing the Mainboard 1. See “Removing the Upper Base” on page 79. 2. See “Removing the USB Board” on page 89. 3. See “Removing the Modem Module” on page 91. 4. See “Removing the Bluetooth Module” on page 92. 5. Grasp the RJ-11 cable and remove it from the Mainboard as shown. 6.
  • Page 104 7. Lift the mainboard right side first to remove from the base. Chapter 3...

  • Page 105: Removing The Rj-11 Port

    Removing the RJ-11 Port 1. See “Removing the Mainboard” on page 93. 2. Turn the Lower Base over and pull the Modem cable through the casing as shown. 3. Completely remove the Modem cable from the cable channel. 4. Turn the computer over. Pull the Modem cable completely through the casing as shown. Chapter 3...
  • Page 106 5. Remove the adhesive tape and lift the cable out of the cable channel as shown. 6. Detach the adhesive and lift the cable bundle out of the casing. 7. Remove the RJ-11 Port from the casing. Chapter 3...

  • Page 107: Removing The Thermal Module

    Removing the Thermal Module 1. See “Removing the Mainboard” on page 93. 2. Turn the Mainboard over and place on a clean surface. 3. Hold the fan cable connector and lift to disconnect from the mainboard. 4. Remove the four screws from the Thermal Module numerically, from 4 to 1. Step Size Quantity...
  • Page 108 WARNING:To prevent damage to the Thermal Module or the CPU, hold and lift the Thermal Module by lifting both ends up and away at the same time. 5. Hold the module on both sides and lift it clear of the Mainboard. IMPORTANT:If the replacement Thermal Module does not include the thermal protection pad shown below, reuse the original thermal protection pad with the new Thermal Module.

  • Page 109: Removing The Cpu

    Removing the CPU 1. See “Removing the Thermal Module” on page 97. 2. Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180° to release the CPU. 3. Lift the CPU clear of the Mainboard. Chapter 3...

  • Page 110: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LED Panel from Main Unit before proceeding Remove LED Bezel Remove Camera Module Remove LED Panel Remove Remove Remove LED FPC Cable LED Brackets Antenna Remove MIC Module Screw List Step Screw Quantity Part No.

  • Page 111: Removing The Lcd Bezel

    Removing the LCD Bezel 1. See “Removing the LCD Module” on page 74. 2. Remove the six screw caps and screws as shown. Step Size Quantity Screw Type LCD Bezel M2.5*5 3. Starting at the centre of the top edge, pry the inside of the bezel away from the screen. Work round the edges to pry the bezel away from the screen as shown.
  • Page 112 4. Lift the bezel away from the panel. Chapter 3...

  • Page 113: Removing The Camera Module

    Removing the Camera Module 1. See “Removing the LCD Bezel” on page 101. 2. Remove the single screw from the Camera Bracket as shown. Step Size Quantity Screw Type Camera Module M2.5*3 3. Lift the Camera Bracket, right side first, clear of the casing. 4.

  • Page 114: Removing The Lcd Panel

    Removing the LCD Panel 1. See “Removing the Camera Module” on page 103. 2. Remove the two securing screws from the LCD hinges and the single LCD grounding screw. Step Size Quantity Screw Type LCD Panel M2.5*5 (red callout) LCD Panel M2.5*3 (green callout) 3.
  • Page 115 4. Lift the LCD Panel out of the casing as shown. Chapter 3...

  • Page 116: Removing The Lcd Brackets And Fpc Cable

    Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 104. 2. Turn the LCD Panel over on a clean surface, and lift the cable as shown to detach the adhesive. 3. Grip the adhesive strip covering the LCD cable connector and pull it back (1). 4.

  • Page 117: Removing The Antennas

    Removing the Antennas 1. See “Removing the LCD Panel” on page 104. 2. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions. 3. Remove the tab securing the left and right antennas to the LCD module and lift the antennas clear. 4.

  • Page 118: Removing The Mic Module

    Removing the MIC Module 1. See “Removing the Antennas” on page 107. 2. Remove the strips and tape holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the LCD module. Chapter 3...

  • Page 119: Lcd Module Reassembly Procedure

    LCD Module Reassembly Procedure Replacing the MIC Module 1. Replace the MIC Module in the LCD casing. 2. Run the cable as shown and replace the adhesive strips to hold it in place. IMPORTANT:Ensure that the cable runs as shown in the hinge well area to avoid trapping. Chapter 3...

  • Page 120: Replacing The Antennas

    Replacing the Antennas 1. Run the right side Antenna cable as shown in the 2. Run the cable as shown and replace the adhesive hinge well to avoid trapping. strip. 3. Run the cable along the edge of the casing using 4.
  • Page 121 7. Run the left side Antenna cable as shown in the 8. Run the cable along the edge of the casing using hinge well to avoid trapping. all available cable clips. 9. Run the cable as shown and replace the adhesive 10.
  • Page 122 13. Ensure that the securing pin is properly located. Chapter 3...

  • Page 123: Replacing The Lcd Panel

    Replacing the LCD Panel 1. Align the LCD brackets with the six screw holes (three on each side) on the LCD Panel as shown. 2. Replace the six securing screws in numeric order, from 1 to 3. 3. Turn the panel over. Insert the LCD Panel cable 4.
  • Page 124 7. Replace the Camera Module cable bundle in the casing as shown. 8. Replace the three screws to secure the panel and grounding within the LCD module. IMPORTANT:When replacing the screws in the LCD brackets (red callout) do not use the screw holes marked with ‘X’.

  • Page 125: Replacing The Camera Module

    Replacing the Camera Module 1. Reconnect the LCD cable to the Camera Module. 2. Place the Camera Module in the casing as shown. 3. Ensure that the locating pins are correctly seated. 4. Insert the Camera Bracket left side first to engage the securing clip.

  • Page 126: Replacing The Lcd Bezel

    Replacing the LCD Bezel 1. Place the Bezel on the casing bottom edge first 2. Press down the sides of the bezel, working toward and press in the areas marked to snap it into place. the top edge. 3. Press down the top edge to complete the process. IMPORTANT:Ensure there are no gaps between the casing and the Bezel.

  • Page 127: Main Module Reassembly Procedure

    Main Module Reassembly Procedure Replacing the CPU IMPORTANT:The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator. Socket Pin1 Locator Pin1 Locator...

  • Page 128: Replacing The Thermal Module

    Replacing the Thermal Module WARNING:To prevent damage to the Thermal Module or the CPU, hold the Thermal Module by both ends at the same time. IMPORTANT:If the replacement Thermal Module does not include the thermal protection pad shown below, reuse the original thermal protection pad with the new Thermal Module. 1.

  • Page 129: Replacing The Rj-11 Port

    Replacing the RJ-11 Port 1. Replace the RJ-11 Port in the casing as shown. 2. Place the cable bundle in the casing and apply pressure to secure the adhesive in place. 3. Run the cable along the cable channel using all 4.
  • Page 130 7. Insert the cable through the casing to the top side as shown. Chapter 3...

  • Page 131: Replacing The Mainboard

    Replacing the Mainboard 1. Ensure that the Mainboard is face up. Place the Mainboard in the chassis, left hand edge first to allow the I/O Ports through the casing, then lower it into place. 2. Ensure the screw socket is aligned. Replace the single securing screws as shown. NOTE: Make sure the I/O ports are positioned correctly through the lower cover, and the screw sockets are visible through the mainboard.

  • Page 132: Replacing The Bluetooth Board

    Replacing the Bluetooth Board 1. Insert the Bluetooth Module left side first and lower 2. Replace the single securing screw. it into place. 3. Reconnect the Bluetooth cable to the Mainboard 4. Reconnect the Bluetooth cable to the Bluetooth and secure the cable in place with the tape. Module.

  • Page 133: Replacing The Usb Board

    3. Align the screw sockets and replace the two 4. Secure the Modem cable in place with the screws. adhesive tape. Replacing the USB Board 1. Insert the USB Board into the casing, ensuring that 2. Run the cable along the casing and insert it into the the USB Port is accessible through the case.

  • Page 134: Replacing The Media Board

    Replacing the Media Board 1. Insert the Media Board FFC through the Upper 2. Slide the Media Board in the direction of the arrow Base as shown, a place the board in the bay. to engage the securing clips. 3. Press the Media Board down to secure it in place. 4.

  • Page 135: Replacing The Ekey Board

    Replacing the eKey Board 1. Place the eKey Board in the Upper Base, right side 2. Run the FFC cable along the casing as shown. first, to engage the securing clip. Press down to secure it in place. 3. Replace the single securing screw. Replacing the TouchPad Bracket 1.

  • Page 136: Replacing The Finger Print Reader

    3. Replace the FFC and close the locking latch. 4. Run the cable along the Bracket and press down to secure it in place. Replacing the Finger Print Reader 1. Replace the Finger Print Reader in the Upper 2. Run the FFC along the TouchPad bracket, as Cover in the direction of the arrow.

  • Page 137: Replacing The Upper Cover

    Replacing the Upper Cover WARNING:Care must be taken when replacing the Upper Cover to prevent damage or stress to the surface. 1. Place the Upper Cover on the Lower Cover, front edge first, and lower it into place. 2. Starting with the sides, press down all around the perimeter of the cover to secure it in place. Chapter 3...
  • Page 138 3. Reconnect the four FFC cables to the mainboard. Connect A as shown and lock the connector. Connect B as shown and lock the connector. Connect C as shown and lock the connector. Connect D as shown and lock the connector. Chapter 3...
  • Page 139 4. Replace the two securing screws in the Upper Cover. 5. Turn the computer over. Replace the fifteen screws on the bottom panel. Chapter 3...

  • Page 140: Replacing The Lcd Module

    Replacing the LCD Module 1. Carefully align the LCD module over the hinge 2. Replace the two securing screws on the right hinge sockets and lower the module into the chassis, as shown. taking care not to trap the LCD cables. 3.
  • Page 141 IMPORTANT:Run the cables as shown to avoid trapping when the Switch Cover is replaced. 6. Insert the Antenna cables through the casing, as shown, and pull through from the underside. 7. Ensure the cable is pulled completely through the 8. Run the Antenna cables along the cable channel casing.
  • Page 142 IMPORTANT: Run the cables as shown to avoid 9. Replace the two adhesive strips to secure the trapping when the Switch Cover is replaced. cables in place. 10. Pull the Antenna through the casing into the WLAN 11. Run the Antenna cables along the cable channel bay as shown.
  • Page 143 13. Replace the two securing screws. Chapter 3...

  • Page 144: Replacing The Speaker Module

    Replacing the Speaker Module 1. Align and replace the Speaker Module in the lower IMPORTANT: Run the LCD cables over the Speaker case. Module as shown to avoid trapping when the Switch Cover is replaced. 2. Reconnect the Speaker cable. 3.

  • Page 145: Replacing The Function Board

    Replacing the Function Board 1. Insert the Function Board, rear edge first, into the 2. Rotate the board downward and apply pressure, casing. ensuring that the locating pins are correctly seated. 3. Reconnect the FFC cable and close the locking 4.

  • Page 146: Replacing The Keyboard

    Replacing the Keyboard 1. Place the Keyboard on the Upper Cover, face up 2. Insert the Keyboard, front edge first, into the Upper and reconnect the FFC cable to the Mainboard. Cover as shown. Ensure that the five tabs are correctly seated.

  • Page 147: Replacing The Switch Cover

    Replacing the Switch Cover 1. Place the Switch Cover on the Upper Case as 2. Press down both sides of the Switch Cover to snap shown. it into place. 3. Continue to press down as shown to correctly seat the Switch Cover on the Upper Cover. Chapter 3...
  • Page 148 4. Turn the computer over and replace the six securing screws as shown. Chapter 3...

  • Page 149: Replacing The Hinge Covers

    Replacing the Hinge Covers IMPORTANT:The left and right Hinge Covers are shaped differently and marked L and R on the inside. Ensure that the correct cover is used during reassembly. 1. Align the Hinge Covers screw hole side up and slide them on to the hinge assemblies. 2.

  • Page 150: Replacing The Odd Module

    Replacing the ODD Module 1. Align the ODD Bezel as shown and press it into place. Close the ODD drawer. 2. Align the ODD Bracket as shown and replace the securing screws. 3. Push the ODD Module into the chassis as shown 4.

  • Page 151: Replacing The Hard Disk Drive Module

    Replacing the Hard Disk Drive Module 1. Place the HDD carrier on the HDD. 2. Replace the four securing screws (two each side). 3. Place the HDD Module in the HDD bay as shown and slide it in the direction of the arrow to connect the interface.

  • Page 152: Replacing The Wlan Module

    Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 2. Replace the two screws to secure the module. 3. Connect the two antenna cables to the module. IMPORTANT: Ensure that the cabling is replaced as shown to avoid trapping when the covers are NOTE: The White cable goes to the upper terminal replaced.

  • Page 153: Replacing The Expresscard And Sd Card Dummy Trays

    Replacing the ExpressCard and SD Card Dummy Trays 1. Insert the ExpressCard and push into the slot until 2. Insert the SD Card and push into the slot until flush flush with the chassis cover. with the chassis cover. Replacing the Battery 1.
  • Page 154 Chapter 3...

  • Page 155: Troubleshooting

    Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 156: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.

  • Page 157: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.

  • Page 158: Random Loss Of Bios Settings

    Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 52. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.

  • Page 159: Lcd Failure

    LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 160: Touchpad Failure

    Touchpad Failure If the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 161: Sound Problems

    Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that: The device is properly installed.

  • Page 162: Internal Microphone Failure

    Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.

  • Page 163: Hdd Not Operating Correctly

    HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.

  • Page 164: Odd Failure

    ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: Audio CDs do not play when loaded •...
  • Page 165 Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
  • Page 166 Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.

  • Page 167: Usb Failure (Rightside)

    USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 168: Wireless Function Failure

    Wireless Function Failure If the WLAN/WiMAX fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Reconnect the Check Antenna to Antenna to the WLAN/WiMAX C ard card Check Antenna Swap the Antenna Check WLAN/Wi MAX Swap WLAN/...

  • Page 169: Easytouch Button Failure

    EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Reconnect the Check Function/B to Function/B to MB MB connection FFC cable...

  • Page 170: Fingerprint Reader Failure

    Fingerprint Reader Failure If the Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Reconnect the...

  • Page 171: External Mouse Failure

    External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.

  • Page 172: Intermittent Problems

    Issue” on page 146.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...

  • Page 173: Post Codes Tables

    POST Codes Tables These tables describe the POST codes and descriptions during the POST. Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Code Description 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags 0xC5 Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0 0xCF Cache Init Finished Memory:...

  • Page 174: Bds & Specific Action

    Code Description 0x27 Enable DRAM Channel I/O Buffers 0x28 Enable all clocks on populated rows 0x29 Perform JEDEC memory initialization for all memory rows 0x30 Perform steps required after memory init 0x31 Program DRAM throttling and throttling event registers 0x32 Setup DRAM control register for normal operation and enable 0x33 Enable RCOMP...

  • Page 175: Each Peim Entry Point Used In 80_Port

    Each PEIM entry point used in 80_PORT Code Description 0x00 0x01 PEI_EVENT_LOG 0xA1 PEI_OEM_SERVICE 0xA2 PEI_SIO_INIT 0xA3 PEI_MONO_STATUS_CODE 0xA4 PEI_CPU_IO_PCI_CFG 0x06 PEI_CPU_IO 0x07 PEI_PCI_CFG 0xA5 PEI_CPU_PEIM 0xA6 PEI_PLATFORM_STAGE1 0xA7 PEI_VARIABLE 0xA8 PEI_SB_INIT 0x0C PEI_CAPSULE 0xAA PEI_PLATFORM_STAGE2 0xAC PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x40 PEI_MEMORY_INIT 0x41...
  • Page 176 Code Description 0xC4 SECURITY_STUB 0xC5 DXE_CPU_IO 0xC6 CF9_RESET 0xC7 PC_RTC 0xC8 STATUS_CODE 0xC9 VARIABLE EMU_VARIABLE 0xD9 DXE_CHIPSET_INIT 0x45 DXE_ALERT_FORMAT 0xD6 PCI_HOST_BRIDGE 0xD7 PCI_EXPRESS 0xD5 DXE_SB_INIT 0xDA IDE_CONTROLLER 0xDB SATA_CONTROLLER 0xDD SB_SM_BUS 0xE7 ISA_ACPI_DRIVER 0xE8 ISA_BUS 0xE9 ISA_SERIAL 0xED BUS_PCI_UNDI 0xEC PCI_BUS 0xF6 BOOT_PRIORITY...
  • Page 177 Code Description 0x72 MONITER_KEY 0x73 LEGACY_BIOS 0x75 LEGACY_BIOS_PLATFORM 0x76 PCI_PLATFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE 0x6E USB_BOT 0x6F USB_CBI0 0x74 USB_MOUSE 0xFA SETUP_UTILITY 0x90 FW_BLOCK_SERVICE 0x78 SMM_USB_LEGACY 0x86 GRAPHICS_CONSOLE 0x87 TERMINAL 0x8A DATA_HUB_STD_ERR 0x7C 0x7D PARTITION 0x7E ENGLISH 0x7F FRENCH 0x9E HII_DATABASE 0x9F OEM_SETUP_BROWSER...

  • Page 178: Each Smmdriver Entry Point Used In 80_Port

    Each SmmDriver entry point used in 80_PORT Code Description 0xD4 SMM_ACCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISPATCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xFE SMM_PLATFORM 0xD8 SMM_GMCH_MBI 0x90 SMM_FW_BLOCK_SERVICE 0x91 SMM_VARIABLE 0x92 SMM_IHISI 0x93 SMM_INT15_MICROCODE 0x94 SMM_PNP 0x95 SMM_INIT_PPM 0xD3 SMM_OEM_SERVICE Chapter 4...

  • Page 179: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View 14 15 Item Description Item Description JPJ1 RJ-45 Connector JP16 FP Board Connector LED5 AC-IN LED JP23 Keyboard Connector LED10 AC-IN-LED JP26 Function Board Connector LED3 ON-OFF LED JP25 e-Key Board Connector LED4 ON-OFF LED JP22...

  • Page 180: Bottom View

    Bottom View Item Description Item Description JDIMM2 DDR3 Socket JCRT1 D-Sub Connector PJP2 Battery Connector JP17 eSATA/USB Port JDIMM1 DDR3 Socket JHDMI1 HDMI Port VRAM Chip JUSB1 USB Port VRAM Chip JHP1 Headphone Jack Northbridge JMIC1 Microphone Jack VGA NB9M JLINE1 Audio-in Jack JCPU1...

  • Page 181: Clearing Password Check And Bios Recovery

    This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 4937 Series. Aspire 4937 Series provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.

  • Page 182: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.

  • Page 183: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 184: Aspire 4937 Series Exploded Diagrams

    Aspire 4937 Series Exploded Diagrams Main Module Item Description Part No. Item Description Part No. Switch Cover 60.AD302.001 Media Board 55.AD302.003 Keyboard KB.INT00.261 Mini Door 42.AD302.006 Hinge Cover Left 42.AD302.003 Function Board 55.AD302.002 and Right Upper Cover 60.AC602.001 Mainboard MB.AD302.001 Memory Door 42.AD302.005...

  • Page 185: Aspire 4937 Series Fru List

    Aspire 4937 Series FRU List Category Description Acer P/N Adapter ADAPTER 65W 3PIN DELTA SADP-65KB DFJ AP.06501.022 ADAPTER 65W 3PIN DELTA SADP-65KB BFJG OBL AP.06501.023 ADAPTER 65W 3PIN HIPRO AC-OK065B13 AP.0650A.011 ADAPTER 90W 3PIN DELTA ADP-90SB BBGF AP.09001.023 ADAPTER 90W 3PIN DELTA ADP-90SB BBGE OBL AP.09001.024...
  • Page 186 Category Description Acer P/N W/L CARD INTEL 1X2 512AN_MMWG SIN/PHI FCC/IC KI.SPM01.003 W/L CARD INTEL 1X2 512AN_MMWG 150 FCC/IC KI.SPM01.003 W/L CARD INTEL 3X3 533AN_MMWG SIN/PHI FCC/IC KI.SPM01.001 W/L CARD INTEL 3X3 533AN_MMWG FCC/IC KI.SPM01.001 W/L CARD RT2700E RALINK NI.23600.031 W/L CARD XB91 ATHEROS NI.23600.030...
  • Page 187 Category Description Acer P/N FP BRACKET 33.AD302.001 TP BRACKET 33.AD302.002 HINGE CAP R&L 42.AD302.003 HDD DOOR 42.AD302.004 RAM DOOR 42.AD302.005 MINI DOOR 42.AD302.006 CPU/Processor CPU INTEL P8400 2.26G AW80577SH0513M SLB3R M0 KC.84001.DPP CPU INTEL P8600 2.4G AW80577SH0563M SLB3S M0 KC.86001.DPP CPU INTEL P9500 2.53G AW80576SH0616M SLB4E C0...
  • Page 188 Category Description Acer P/N ODD BEZEL-COMBO 42.AD302.007 ODD BRACKET 33.AD302.003 Super Multi Drive DVD SUPER MULTI DRIVE MODULE 6M.AD302.002 DVD SUPER MULTI DRIVE TS-L633A TSST KU.00801.021 DVD SUPER MULTI DRIVE GT10N HLDS KU.0080D.039 DVD SUPER MULTI DRIVE DS-8A2S PLDS KU.0080F.001 DVD SUPER MULTI DRIVE AD-7580S SONY KU.0080E.017...
  • Page 189 Category Description Acer P/N HDD SATA 160G 5400RPM HGST HTS543216L9A300 KH.16007.019 HDD SATA 160G 5400RPM TOSHIBA MK1652GSX HDD SATA 160G 5400RPM SEAGATE ST9160310AS KH.16001.034 HDD SATA 160G 5400RPM WD WD1600BEVT-22ZCT0 KH.16008.022 HDD SATA 250G 5400RPM HGST HTS543225L9A300 KH.25007.013 HDD SATA 250G 5400RPM TOSHIBA MK2552GSX KH.25004.002...
  • Page 190 Category Description Acer P/N KEYBOARD (ND) SCANDINAVIAN KB.INT00.295 KEYBOARD (AR/FR) ARABIC/FRENCH KB.INT00.294 KEYBOARD (CB) CANADIAN BILINGUAL KB.INT00.296 KEYBOARD (SV) SLOVAK KB.INT00.269 KEYBOARD (BZ) BRAZILIAN KB.INT00.291 KEYBOARD (CZ/SK) CZECH-SLOVAKIAN KB.I1400.001 KEYBOARD JA KB.INT00.277 ASSY LCD MODULE 14.1 IN. WXGA GLARE W/ 6M.AD302.004...
  • Page 191 Category Description Acer P/N CAMERA BRACKET 33.AD302.006 Mainboard MB ASSY W/O CPU/RAM-UMA MB.AD302.001 MB ASSY 256MB W/O CPU/RAM-DIS MB ASSY 512MB W/O CPU/RAM-DIS MB.AC902.001 Memory RAM 512M DDRII 667 SAMSUNG M470T6464QZ3-CE6 KN.5120B.026 RAM 512M DDRII 667 HYNIX HYMP164S64CP6-Y5 KN.5120G.024 RAM 1G DDRII 667 NANYA NT1GT64UH8D0FN-3C KN.1GB03.026...

  • Page 192: Screw List

    Screw List Category Description Acer P/N. Screw SCREW M2.0D 3.0L K4.6D 0.8T ZK 86.AD302.001 SCREW M 2.5D 3.0L K5.5D 0.8T ZK 86.AD302.002 SCREW M 2.5D 5L K 5.5D ZK NL 86.AD302.003 SCREW M2.5D 10.0L K 5.5D 0.8T ZK 86.AD302.004 SCREW M M 3.0D 3.0L K 4.9D NI+ 86.AD302.005...
  • Page 193 Chapter 6...

  • Page 194: Model Definition And Configuration

    Appendix A Model Definition and Configuration Aspire 4937 Series Model Country Acer Part No Description AS4935- Vietnam LX.AD30C.002 AS4935-581G16Mn C2DT5800 581G16Mn LINPUSAVN1 UMACE 1*1G/ 160/BT/6L/6R/ CB_n2_1.0D_HG_EN11 AS4935- Canada LX.AD30X.034 AS4935-581G16Mn C2DT5800 581G16Mn VHP32ATCA2 MC UMACE 1*1G/160/6L/6R/ CB_n2_1.0D_HG_FR33 AS4935- LX.AD30X.033 AS4935-581G16Mn...
  • Page 195 Model Country Acer Part No Description AS4935- Malaysia LX.AD30X.077 AS4935-582G16Mn EM C2DT5800 582G16Mn VHP32ATMY1 MC UMACE 1*2G/160/BT/6L/6R/ CB_n2_1.0D_HG_EN14 AS4935- Vietnam LX.AD30C.004 AS4935-582G25Mn C2DT5800 582G25Mn LINPUSAVN1 UMACE 1*2G/ 250/BT/6L/6R/ CB_n2_1.0D_HG_EN11 AS4935- Singapore LX.AC60X.002 AS4935-582G32Mn C2DT5800 582G32Mn VHP32ATSG1 MC UMACEF 1*2G/320/BT/6L/6R/ CB_n2_FP_1.0D_HG_ZH31...
  • Page 196 Model Country Acer Part No Description AS4935- ACLA- LX.AD30X.011 AS4935-583G16Mn C2DT5800 583G16Mn Spanish VHP32ATEA1 MC UMACE 2G+1G/160/6L/6R/ CB_n2_1.0D_HG_ES21 AS4935- EMEA South Africa LX.AD30X.073 AS4935-583G25Mn EM C2DT5800 583G25Mn VHP32ATZA2 MC UMACE 2G+1G/250/6L/6R/ CB_n2_1.0D_HG_EN16 AS4935- EMEA South Africa LX.AD30X.072 AS4935-583G25Mn EM C2DT5800...
  • Page 197 Model Country Acer Part No Description AS4935- EMEA Eastern LX.AD30X.066 AS4935-583G25Mn C2DT5800 583G25Mn Europe VHP32ATEU3 MC UMACE 2G+1G/250/6L/6R/ CB_n2_1.0D_HG_RU22 AS4935- EMEA Eastern LX.AD30X.061 AS4935-583G25Mn C2DT5800 583G25Mn Europe VHP32ATEU3 MC UMACE 2G+1G/250/6L/6R/ CB_n2_1.0D_HG_RU12 AS4935- EMEA Eastern LX.AD30X.067 AS4935-583G25Mn C2DT5800 583G25Mn Europe...
  • Page 198 Model Country Acer Part No Description AS4935- EMEA Middle East LX.AD30X.047 AS4935-583G25Mn EM C2DT5800 583G25Mn VHP32ATME9 MC UMACE 2G+1G/250/6L/6R/ CB_n2_1.0D_HG_FR22 AS4935- EMEA Middle East LX.AD30X.050 AS4935-583G25Mn EM C2DT5800 583G25Mn VHP32ATME2 MC UMACE 2G+1G/250/6L/6R/ CB_n2_1.0D_HG_AR23 AS4935- EMEA Middle East LX.AD30X.046 AS4935-583G25Mn EM...
  • Page 199 Model Country Acer Part No Description AS4935- LX.AD30X.024 AS4935-591G16Mn C2DT5900 591G16Mn VHP32ATUS1 MC UMACE 1*1G/160/6L/6R/ CB_n2_1.0D_HG_EN33 AS4935- ACLA- LX.AD30X.025 AS4935-591G16Mn EM C2DT5900 591G16Mn Portuguese VHP32ATXC2 MC UMACE 1*1G/160/6L/6R/ CB_n2_1.0D_HG_XC21 AS4935- ACLA- LX.AD30X.026 AS4935-591G16Mn C2DT5900 591G16Mn Spanish VHP32ATEA3 MC UMACE 1*1G/160/6L/6R/ CB_n2_1.0D_HG_ES21...
  • Page 200 Model Country Acer Part No Description AS4935- ACLA- LX.AD30X.005 AS4935-593G16Mn C2DT5900 593G16Mn Portuguese VHP32ATXC2 MC UMACE 2G+1G/160/6L/6R/ CB_n2_1.0D_HG_XC22 AS4935- ACLA- LX.AD30X.006 AS4935-593G16Mn EM C2DT5900 593G16Mn Spanish VHP32ATEA1 MC UMACE 2G+1G/160/6L/6R/ CB_n2_1.0D_HG_ES22 AS4935- ACLA- LX.AD30X.003 AS4935-593G16Mn C2DT5900 593G16Mn Spanish VHP32ATEA3 MC UMACE 2G+1G/160/6L/6R/ CB_n2_1.0D_HG_ES21...
  • Page 201 Model Country Acer Part No Description AS4935- ACLA- LX.AD30X.037 AS4935-731G16Mn EM C2DP7350 731G16Mn Portuguese VHP32ATXC2 MC UMACE 1*1G/160/6L/6R/ CB_n2_1.0D_HG_XC21 AS4935- ACLA- LX.AD30X.036 AS4935-731G16Mn EM C2DP7350 731G16Mn Spanish VHP32ATEA3 MC UMACE 1*1G/160/6L/6R/ CB_n2_1.0D_HG_ES22 AS4935- ACLA- LX.AD30X.035 AS4935-731G16Mn C2DP7350 731G16Mn Spanish VHP32ATEA1 MC UMACE 1*1G/160/6L/6R/ CB_n2_1.0D_HG_ES21...
  • Page 202 Model Country Acer Part No Description AS4935- ACLA- LX.AC60X.005 AS4935-733G25Mn C2DP7350 733G25Mn Spanish VHP32ATEA3 MC UMACEF 2G+1G/250/6L/6R/ CB_n2_FP_1.0D_HG_ES21 AS4935- ACLA- LX.AC60X.004 AS4935-733G25Mn EM C2DP7350 733G25Mn Spanish VHP32ATEA3 MC UMACEF 2G+1G/250/6L/6R/ CB_n2_FP_1.0D_HG_ES22 AS4935- ACLA- LX.AC60X.003 AS4935-733G25Mn C2DP7350 733G25Mn Spanish VHP32ATEA1 MC UMACEF 2G+1G/250/6L/6R/ CB_n2_FP_1.0D_HG_ES21...
  • Page 203 Model Country Acer Part No Description AS4935G- CHINA China LX.AD80X.002 AS4935G-582G32Mn C2DT5800 582G32Mn VHP32ATCN1 MC 10MGE1HM512CEF 1*2G/320/ 6L/6R/ CB_n2_FP_1.0D_HG_SC11 AS4935G- Thailand LX.AD80C.002 AS4935G-592G32Mn C2DT5900 592G32Mn LINPUSATH1 10MGE1HM512CEF 1*2G/320/ BT/6L/6R/ CB_n3_FP_1.0D_HG_EN11 AS4935G- Thailand LX.AD80X.019 AS4935G-592G32Mn EM C2DT5900 592G32Mn VHP32ATTH1 MC 10MGE1HM512CEF 1*2G/320/ BT/6L/6R/ CB_n3_FP_1.0D_HG_TH22...
  • Page 204 Model Country Acer Part No Description AS4935G- EMEA Belgium LX.AC90X.076 AS4935G-644G32Mn C2DT6400 644G32Mn VHP32ATBE1 MC 10MGE1HM512CE 2*2G/320/ BT/6L/6R/ CB_n2_1.0D_HG_NL13 AS4935G- EMEA Holland LX.AC90X.077 AS4935G-644G32Mn C2DT6400 644G32Mn VHP32ATNL1 MC 10MGE1HM512CE 2*2G/320/ BT/6L/6R/ CB_n2_1.0D_HG_NL12 AS4935G- EMEA Luxembourg LX.AC90X.078 AS4935G-644G32Mn C2DT6400 644G32Mn VHP32ATLU1 MC...
  • Page 205 Model Country Acer Part No Description AS4935G- EMEA Slovenia/ LX.AC90X.068 AS4935G-644G32Mn C2DT6400 644G32Mn Croatia VHP32ATSI1 MC 10MGE1HM512CE 2*2G/320/ BT/6L/6R/ CB_n2_1.0D_HG_EN13 AS4935G- EMEA Portugal LX.AC90X.069 AS4935G-644G32Mn C2DT6400 644G32Mn VHP32ATPT1 MC 10MGE1HM512CE 2*2G/320/ BT/6L/6R/ CB_n2_1.0D_HG_PT12 AS4935G- EMEA Spain LX.AC90X.063 AS4935G-644G32Mn C2DT6400 644G32Mn...
  • Page 206 Model Country Acer Part No Description AS4935G- EMEA Middle East LX.AC90X.059 AS4935G-644G32Mn EM C2DT6400 644G32Mn VHP32ATME2 MC 10MGE1HM512CE 2*2G/320/ BT/6L/6R/ CB_n2_1.0D_HG_AR13 AS4935G- EMEA Middle East LX.AC90X.053 AS4935G-644G32Mn EM C2DT6400 644G32Mn VHP32ATME2 MC 10MGE1HM512CE 2*2G/320/ BT/6L/6R/ CB_n2_1.0D_HG_EN15 AS4935G- EMEA Middle East LX.AC90X.054...
  • Page 207 Model Country Acer Part No Description AS4935G- Singapore LX.AD80X.009 AS4935G-732G32Mn C2DP7350 732G32Mn VHP32ATSG1 MC 10MGE1HM512CEF 1*2G/320/ BT/6L/6R/ CB_n3_FP_1.0D_HG_ZH31_Bl ue UV AS4935G- Thailand LX.AD80X.015 AS4935G-732G32Mn C2DP7350 732G32Mn VHP32ATTH1 MC 10MGE1HM512CEF 1*2G/320/ BT/6L/6R/ CB_n3_FP_1.0D_HG_TH21 AS4935G- Singapore LX.AD80X.010 AS4935G-732G32Mn C2DP7350 732G32Mn VHP32ATSG1 MC...
  • Page 208 Model Country Acer Part No Description AS4935G- EMEA Turkey LX.AC90X.045 AS4935G-733G32Mn EM C2DP7350 733G32Mn VHP32ATTR1 MC 10MGE1HM512CE 2G+1G/320/ 6L/6R/CB_n2_1.0D_HG_TR32 AS4935G- EMEA Middle East LX.AC90X.041 AS4935G-733G32Mn EM C2DP7350 733G32Mn VHP32ATME9 MC 10MGE1HM512CE 2G+1G/320/ 6L/6R/CB_n2_1.0D_HG_FR22 AS4935G- EMEA Middle East LX.AC90X.042 AS4935G-733G32Mn EM...
  • Page 209 Model Country Acer Part No Description AS4935G- EMEA France LX.AC90X.033 AS4935G-733G32Mn C2DP7350 733G32Mn VHP32ATFR1 MC 10MGE1HM512CE 2G+1G/320/ 6L/6R/CB_n2_1.0D_HG_FR23 AS4935G- EMEA Germany LX.AC90X.034 AS4935G-733G32Mn C2DP7350 733G32Mn VHP32ATDE1 MC 10MGE1HM512CE 2G+1G/320/ 6L/6R/CB_n2_1.0D_HG_DE21 AS4935G- EMEA Belgium LX.AC90X.028 AS4935G-733G32Mn C2DP7350 733G32Mn VHP32ATBE1 MC 10MGE1HM512CE 2G+1G/320/ 6L/6R/CB_n2_1.0D_HG_NL13...
  • Page 210 Model Country Acer Part No Description AS4935G- EMEA Eastern LX.AC90X.019 AS4935G-733G32Mn C2DP7350 733G32Mn Europe VHP32ATEU7 MC 10MGE1HM512CE 2G+1G/320/ 6L/6R/CB_n2_1.0D_HG_ENR1 AS4935G- EMEA Hungary LX.AC90X.020 AS4935G-733G32Mn C2DP7350 733G32Mn VHP32ATHU1 MC 10MGE1HM512CE 2G+1G/320/ 6L/6R/CB_n2_1.0D_HG_HU12 AS4935G- EMEA Slovenia/ LX.AC90X.017 AS4935G-733G32Mn C2DP7350 733G32Mn Croatia VHP32ATSI1 MC 10MGE1HM512CE 2G+1G/320/ 6L/6R/CB_n2_1.0D_HG_EN13...
  • Page 211 Model Country Acer Part No Description AS4935G- GCTWN LX.AD80X.004 AS4935G-842G32Mn C2DP8400 842G32Mn VHP32ATTW1 MC 10MGE1HM512CEF 1*2G/320/ BT/6L/6R/ CB_n2_FP_1.0D_HG_TC11 AS4935G- CHINA China LX.AD80X.003 AS4935G-842G32Mn C2DP8400 842G32Mn VHP32ATCN1 MC 10MGE1HM512CEF 1*2G/320/ BT/6L/6R/ CB_n2_FP_1.0D_HG_SC11 AS4935G- Indonesia LX.AD80X.017 AS4935G-862G25Mn EM C2DP8600 862G25Mn VHP32ATID1 MC...
  • Page 212 Model Country Acer Part No Description AS4935G- Indonesia LX.AD80X.026 AS4935G-863G32Mn EM C2DP8600 863G32Mn VHP32ATID1 MC 10MGE1HM512CEF 2G+1G/ 320/BT/6L/6R/ CB_n2_FP_1.0D_HG_ID24 AS4935G- Thailand LX.AD80X.016 AS4935G-864G32Bn C2DP8600 864G32Bn VHP32ATTH1 MC 10MGE1HM512CEF 2*2G/320/ BT/6L/6R/ CB_n3_FP_1.0D_HG_TH21 AS4935G- Singapore LX.AC90X.004 AS4935G-864G32Mn C2DP8600 864G32Mn VHP32ATSG1 MC 10MGE1HM512CE 2*2G/320/ BT/6L/6R/ CB_N_1.0D_HG_ZH31...
  • Page 213 Model Country Acer Part No Description AS4935G- S2.AD80X.001 AS4935G-944G32Bn C2DT9400 944G32Bn VHP32AWW1 MC 10MGE1HM512CEF 2*2G/320/ BT/6L/6R/ CB_n3_FP_1.0D_HG_EN11St Helens C AS4935G- Singapore LX.AC90X.003 AS4935G-944G32Mn C2DT9400 944G32Mn VHP32ATSG1 MC 10MGE1HM512CE 2*2G/320/ BT/6L/6R/ CB_N_1.0D_HG_ZH31 AS4935G- Singapore LX.AD80X.023 AS4935G-944G50Mn C2DT9400 944G50Mn VHP32ATSG1 MC 10MGE1HM512CEF 2*2G/ 500_L/BT/6L/6R/ CB_n3_FP_1.0D_HG_ZH31...
  • Page 214 Model VGA Chip VRAM 1 Memory 1 Memory 2 AS4935- NLED14WXGAG SO1GBII6 581G25Mn AS4935- NLED14WXGAG SO1GBII6 581G25Mn AS4935- NLED14WXGAG SO1GBII6 581G32Mn AS4935- NLED14WXGAG SO2GBII6 582G16Mn AS4935- NLED14WXGAG SO2GBII6 582G25Mn AS4935- NLED14WXGAG SO2GBII6 582G32Mn AS4935- NLED14WXGAG SO2GBII6 SO1GBII6 583G16Mn AS4935- NLED14WXGAG SO2GBII6 SO1GBII6 583G16Mn...
  • Page 215 Model VGA Chip VRAM 1 Memory 1 Memory 2 AS4935- NLED14WXGAG SO2GBII6 SO1GBII6 583G25Mn AS4935- NLED14WXGAG SO2GBII6 SO1GBII6 583G25Mn AS4935- NLED14WXGAG SO2GBII6 SO1GBII6 583G25Mn AS4935- NLED14WXGAG SO2GBII6 SO1GBII6 583G25Mn AS4935- NLED14WXGAG SO2GBII6 SO1GBII6 583G25Mn AS4935- NLED14WXGAG SO2GBII6 SO1GBII6 583G25Mn AS4935- NLED14WXGAG SO2GBII6 SO1GBII6...
  • Page 216 Model VGA Chip VRAM 1 Memory 1 Memory 2 AS4935- NLED14WXGAG SO2GBII6 SO1GBII6 583G25Mn AS4935- NLED14WXGAG SO2GBII6 SO1GBII6 583G25Mn AS4935- NLED14WXGAG SO2GBII6 SO1GBII6 583G32Mn AS4935- NLED14WXGAG SO1GBII6 591G16Mn AS4935- NLED14WXGAG SO1GBII6 591G16Mn AS4935- NLED14WXGAG SO1GBII6 591G16Mn AS4935- NLED14WXGAG SO1GBII6 591G16Mn AS4935- NLED14WXGAG SO1GBII6...
  • Page 217 Model VGA Chip VRAM 1 Memory 1 Memory 2 AS4935- NLED14WXGAG SO2GBII6 SO1GBII6 593G50Mn AS4935- NLED14WXGAG SO1GBII6 731G16Mn AS4935- NLED14WXGAG SO1GBII6 731G16Mn AS4935- NLED14WXGAG SO1GBII6 731G16Mn AS4935- NLED14WXGAG SO1GBII6 731G16Mn AS4935- NLED14WXGAG SO1GBII6 731G16Mn AS4935- NLED14WXGAG SO1GBII6 731G16Mn AS4935- NLED14WXGAG SO1GBII6 731G16Mn AS4935-...
  • Page 218 Model VGA Chip VRAM 1 Memory 1 Memory 2 AS4935- NLED14WXGAG SO2GBII6 SO1GBII6 843G32Mn AS4935- NLED14WXGAG SO1GBII6 861G25Mn AS4935- NLED14WXGAG SO2GBII6 SO1GBII6 863G32Mn AS4935- NLED14WXGAG SO2GBII6 SO2GBII6 864G32Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO1GBII6 581G16Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 582G32Mn AS4935G- NLED14WXGAG 10MGE1HM...
  • Page 219 Model VGA Chip VRAM 1 Memory 1 Memory 2 AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO2GBII6 644G32Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO2GBII6 644G32Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO2GBII6 644G32Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO2GBII6 644G32Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO2GBII6...
  • Page 220 Model VGA Chip VRAM 1 Memory 1 Memory 2 AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 732G32Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 732G32Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 732G32Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 732G32Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 732G32Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4)
  • Page 221 Model VGA Chip VRAM 1 Memory 1 Memory 2 AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO1GBII6 733G32Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO1GBII6 733G32Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO1GBII6 733G32Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO1GBII6 733G32Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO1GBII6...
  • Page 222 Model VGA Chip VRAM 1 Memory 1 Memory 2 AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 862G25Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO1GBII6 863G25Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO1GBII6 863G25Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO1GBII6 863G25Mn AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO1GBII6 863G25Mn...
  • Page 223 Model VGA Chip VRAM 1 Memory 1 Memory 2 AS4935G- NLED14WXGAG 10MGE1HM 512M-DDR3(64*16*4) SO2GBII6 SO2GBII6 964G32Bn Model HDD 1(GB) Card Reader WLAN Finger Print AS4935- N160GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW BT 2.0 581G16Mn AS4935- N160GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 581G16Mn AS4935-...
  • Page 224 Model HDD 1(GB) Card Reader WLAN Finger Print AS4935- N160GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 583G16Mn AS4935- N160GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 583G16Mn AS4935- N250GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 583G25Mn AS4935- N250GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 583G25Mn AS4935-...
  • Page 225 Model HDD 1(GB) Card Reader WLAN Finger Print AS4935- N250GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 583G25Mn AS4935- N250GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 583G25Mn AS4935- N250GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 583G25Mn AS4935- N250GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 583G25Mn AS4935-...
  • Page 226 Model HDD 1(GB) Card Reader WLAN Finger Print AS4935- N160GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 593G16Mn AS4935- N160GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 593G16Mn AS4935- N160GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 593G16Mn AS4935- N160GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 593G16Mn AS4935-...
  • Page 227 Model HDD 1(GB) Card Reader WLAN Finger Print AS4935- N250GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW AES1610 733G25Mn AS4935- N250GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW AES1610 733G25Mn AS4935- N250GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW AES1610 733G25Mn AS4935- N250GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW...
  • Page 228 Model HDD 1(GB) Card Reader WLAN Finger Print AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW BT 2.0 644G32Mn AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW BT 2.0 644G32Mn AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW BT 2.0 644G32Mn AS4935G- N320GB5.4KS...
  • Page 229 Model HDD 1(GB) Card Reader WLAN Finger Print AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW BT 2.0 644G32Mn AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW BT 2.0 644G32Mn AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW BT 2.0 644G32Mn AS4935G- N320GB5.4KS...
  • Page 230 Model HDD 1(GB) Card Reader WLAN Finger Print AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 733G32Mn AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 733G32Mn AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 733G32Mn AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 733G32Mn AS4935G-...
  • Page 231 Model HDD 1(GB) Card Reader WLAN Finger Print AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 733G32Mn AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 733G32Mn AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW 733G32Mn AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP3x3MMW BT 2.0 AES1610...
  • Page 232 Model HDD 1(GB) Card Reader WLAN Finger Print AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP1x2MMW BT 2.0 AES1610 864G32Mn AS4935G- N320GB5.4KS NSM8XS 6 in 1-Build in SP3x3MMW BT 2.0 AES1610 864G32Mn AS4935G- N500GB5.4KS NBDCB2XS 6 in 1-Build in SP3x3MMW BT 2.0 AES1610 864G50Bn...

  • Page 233: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 234: Microsoft® Windows® Vista Environment Test

    Microsoft Windows Vista Environment Test ® ® Vendor Type Description Adapter 10001081 Adapter DELTA 65W 19V 1.7x5.5x11 Yellow SADP-65KB DELTA DFJ LED LF 10001081 Adapter DELTA 65W 19V 1.7x5.5x11 Yellow SADP-65KB DELTA BFJG LED LF 60002015 Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow HP-OK065B13 HIPRO LV4 (for flicker issue) LED LF 10001081...
  • Page 235 Vendor Type Description 10001067 C2DT5800 CPU Intel Core2Dual T5800 PGA 2.0G 2M 800 MV, TJ, noVT INTEL 10001067 C2DT5900 CPU Intel Core2Dual T5900 PGA 2.2G 2M 800 MV, TJ, noVT INTEL 10001067 C2DP8400 CPU Intel Core2Dual P8400 PGA 2.26G 3M 1066 25W INTEL 10001067 C2DP8600...
  • Page 236 Vendor Type Description 60001994 N250GB5.4KS HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 60002036 N320GB5.4KS HDD SEAGATE 2.5" 5400rpm 320GB ST9320320AS SEAGATE Crockett SATA LF F/W:0303 60001922 N320GB5.4KS HDD TOSHIBA 2.5" 5400rpm 320GB MK3252GSX Virgo BS TOSHIBA SATA LF F/W:LV010J DIGI 60002005 N320GB5.4KS...
  • Page 237 ICH9M SB Chipset Intel CS ICH9M INTEL Software 10000981 McAfee Antivirus application McAfee MISC VGA Chip 60001915 9MGSHM NVIDIA 9MGSHM w/ HDCP NVIDIA VoIP Phone 10000286 BT VoIP Xpress Wistron Acer Xpress Card Phone Kit Rev 2.0 WISTRON Appendix B...
  • Page 238 Vendor Type Description VRAM 10000981 256M-GD2 ODM 256M-GD2 256M GDDR3 MISC 10000981 256M-DDR3 256M-DDR3 32*16*4 MISC (32*16*4) 10000981 512M-DDR3 512M-DDR3 64*16*4 MISC (64*16*4) WLAN 10001067 SP3x3MMW Lan Intel WLAN 533AN_MMWG Shirley Peak MM#895362 INTEL 10001067 SP1x2MMW Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 INTEL MM#895361 10001067...

  • Page 239: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 240 Appendix C...

  • Page 241: Index

    Index AFLASH Utility Features Antennas Fingerprint Reader Failure Flash Utility FPC Cable Battery Pack FRU (Field Replaceable Unit) List 29–42 BIOS Utility Boot Exit Hard Disk Drive Module Navigating Hibernation mode Onboard Device Configuration Power hotkey Save and Exit Hinge Covers Security Hot Keys System Security...
  • Page 242 Internal Microphone Mainboard Internal Speakers media access LCD Failure on indicator MediTouch Buttons No Display MediaTouch Button Failure Other Failures Memory Check Power On MIC Module Thermal Unit Touchpad Model Definition Modem Module WLAN No Display Issue Undetermined Problems Notebook Manager USB Failure (Rightside) hotkey utility...
  • Page 243 www.s-manuals.com...

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