Page 1
Aspire 4730Z/4730ZG/4330 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
Page 4
Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
Page 5
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Page 13
• Modem (RJ-11) port • • DC-in jack for AC adapter • Environment Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% •...
Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon VOL+ VOL- Chapter 1 Item Acer Crystal Eye Web camera for video communication. Microphone Internal microphone for sound recording. Display screen Also called Liquid-Crystal Display (LCD), displays computer output.
Icon Closed Front View Icon Item Touchpad Touch-sensitive pointing device which functions like a computer mouse. Click buttons The left and right buttons function like the left (left and right) and right mouse buttons. Palmrest Comfortable support area for your hands when you use the computer.
Left View Icon Chapter 1 Item Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port network. External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector). 2 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera).
Right View Icon Rear View Icon Item Kensington lock Connects to a Kensington-compatible computer slot security lock. Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disk from the drive.
Bottom View Icon Chapter 1 Item Battery bay Houses the computer's battery pack. Battery release Releases the battery for removal. latch Memory Houses the computer's main memory. compartment Hard disk bay Houses the computer's hard disk (secured with screws). Battery lock Locks the battery in position.
WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager. Icon...
Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader: Move your finger across the touchpad (2) to move the cursor. • Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and •...
Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol.
Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start You may choose any one of the four display settings indicated below: All Programs and click on Acer GridVista.
Page 27
Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista is simple to set up: Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
Hardware Specifications and Configurations Processor Item CPU type Intel® Core™2 Duo processor based Intel® Celeron processor and Intel® • Pentium processor, 667-MHz FSB support on Cantiga GL40 platform Intel® Core™2 Duo processors and Intel® Core™2 Extreme processors, 667- • MHz, 800-MHz and 1066-MHz FSB support on Cantiga PM40 platform Core logic Intel Cantiga GL40 (667MHz FSB supported)/ Intel Cantiga PM40 (667/800/ •...
Page 29
Supports maximum memory size Supports DIMM type Supports DIMM Speed Chapter 1 Specification InsydeH20 v1.03-T2 Flash 1 MB Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBUS 2.0, PCI2.3 •...
Page 30
Memory Combinations Slot 1 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 2048MB 2048MB 2048MB 2048MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.
Page 31
Wireless Module 802.11b/g Item Chipset Data throughput Protocol Interface Hard Disk Drive Interface Item Vendor & Model Name Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements...
Page 32
Item Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage Combo Drive Module Item Manufacturer and Model Type Interface Data Transfer Mode Buffer Memory Size Maximum Write Speed Maximum Read Speed Formats Supported Power Supply Voltage Allowance Specifications 370 ~ 730...
Page 33
Super-Multi Combo Module Item Manufacturer and Model Sony DL 8X AD-7560S Toshiba DL 8X TS-L633A Type Drawer type Interface SATA Data Transfer Modes • • • Buffer Memory Size 2 MB Maximum Write Speed • • Maximum Read Speed • •...
Page 34
Item Vendor & model name Performance Specification Transfer rate (MB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Card Reader Item Chipset Features Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Internal microphone Internal speaker / Quantity Specification...
Page 35
USB Interface Item Chipset USB Compliancy Level Number of USB port Location Keyboard Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor & model name Battery Type Pack capacity Number of battery cell Package configuration LCD 14.1”...
Page 36
Item Support Color Viewing Angle (degree) Horizontal: Right/Left Vertical: Upper/Lower Temperature Range (°C) Operating Storage (shipping) LCD Camera Item Vendor Bison BN30V4O7-010 Focusing range Fixed Dimension W9 * L65 * H5.3 mm (L x W x H mm) Sensor Up to SXGA (1280x1024) size CMOS sensor Pixel Resolution 640(H) * 480(V) VGA...
System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main Security System Time System Date Total Memory Video Memory Quick Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode ↑↓...
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Security Supervisor Password Is: User Password Is: HDD Password Is: Set Supervisor Password Set User Password Set Hdd Password Power on password ↑↓...
Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).
Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Information Main Security Boot priority order: 1.
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main Security Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes ↑↓ Help Select Item ←→ Exit Select Menu The table below describes the parameters in this screen.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Use the Phlash utility to update the system BIOS flash ROM. NOTE: Create a Crisis Recovery Media (such as USB HDD) before you use the Phlash utility.
Page 46
In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. Flash is complete when the following message displays. Shutdown or reboot base on iflash.bat command.
Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: If you key in wrong HDD password three times, Hdd password error code displays. See the image • below. To reset the HDD password, run HDD_PW.EXE as follows: Key in hdd_pw 15494 0 Press 2.
Page 48
Remove BIOS Password: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run BIOS_PW.EXE as follows: Key in bios_pw 14452 0 Select one string from the list. Chapter 2...
Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password. Removing BIOS Passwords: To clear the password, perform the following steps: From a DOS prompt, Execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3.
External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2).
Removing the Lower Covers 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the SD dummy card” on page 45. 3. See “Removing the ExpressCard dummy card” on page 46. 4. Remove the three screws from the memory and WLAN bays and loosen the two captive screws on the HDD cover.
Page 58
6. Remove the HDD cover as shown. 7. Remove the WLAN cover as shown. Chapter 3...
Removing the DIMM Modules 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory Module cover See “Removing the Lower Covers” on page 47. 3. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 4.
Removing the WLAN Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the WLAN cover. See “Removing the Lower Covers” on page 47. 3. Disconnect the antenna cables from the WLAN board. 4. Move the antenna away and remove the two screws on the WLAN board to release the WLAN board. Step WLAN Module M2*3 (NL)
Page 61
5. Detach the WLAN board from the WLAN socket. NOTE: When attaching the antenna back to the WLAN board, make sure the cables are sitting in the housing to prevent damage. Chapter 3...
Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the HDD cover, See “Removing the Lower Covers” on page 47. 3. Use the pull-tab to pull and lift the hard disk drive module out of the bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
Page 63
4. Remove the four screws securing the hard disk to the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 (NL) Chapter 3...
Page 64
5. Remove the HDD from the carrier. Chapter 3...
Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 44. 2. Remove the Memory cover. See “Removing the Lower Covers” on page 47. 3. Remove the screw securing the ODD module. Step ODD Module M2.5*5(NL) 4. Carefully insert a screw driver to release the locking latch. NOTE: A plastic screw driver is recommended to prevent scratching the surface of the computer.
Page 66
5. Pull the optical drive module out from the chassis. 6. Remove the three screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step Size Quantity Screw Type ODD Bracket M2*3 (NL) 7. Insert a pin in the eject hole of the ODD to eject the ODD tray. Chapter 3...
Page 67
8. Press down on the locking catch to release the ODD cover and remove. Chapter 3...
Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that you only use your fingers to remove the Switch Cover. 1. See “Removing the Battery Pack” on page 44. 2.
Page 70
5. Turn the Switch Cover over to expose the FFC cable and detach it using the tweezers. 6. Lift the Switch Cover clear of the chassis. Chapter 3...
Removing the Keyboard 1. See “Removing the Battery Pack” on page 44. 2. Using a plastic pry, push in the two securing latches and slide the pry under the keyboard. 3. Once both latches are released, lift the keyboard away from the chassis as shown. 4.
Page 72
5. Using a pry, pull both sides of the retainer to disconnect the FFC cable from the mainboard. Chapter 3...
Removing the Antenna 1. Remove the Antenna Cables from the securing pins as shown. 2. Turn the computer over. Remove the adhesive strips holding the antenna cables. Chapter 3...
Page 74
3. Feed the antenna cables from the underside of the computer. 4. Remove the Antenna Cables from the securing pins as shown. 5. Pull the cables through the speaker panel as shown. Chapter 3...
Page 75
6. Fully remove the antenna cables and move them out of the way to prevent damage. Chapter 3...
Removing the LCD Module 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the Lower Covers” on page 47. 3. See “Removing the WLAN Module” on page 50. 4. See “Removing the Keyboard” on page 61. 5. See “Removing the Antenna” on page 63. 6.
Page 77
8. Remove the four securing screws (two each side) from the LCD module. Step LCD Module M2.5*8 (NL) LCD Module M2.5*5 (NL) 9. Carefully remove the LCD module from the chassis. Chapter 3 Size Quantity Screw Type...
Removing the Upper Cover 1. See “Removing the Battery Pack” on page 44. 2. See “Removing the SD dummy card” on page 45. 3. See “Removing the ExpressCard dummy card” on page 46. 4. See “Removing the Lower Covers” on page 47. 5.
Page 79
13. Turn the computer over. Remove the seven screws on the top panel. Step Size Quantity Screw Type Upper Cover M2.5*5 (NL) Chapter 3...
Page 80
14. Disconnect the five cables from the mainboard as shown. Disconnect A as shown. Release the securing latches and disconnect C as shown. Release the securing latches and disconnect B as shown. Release the securing latches and disconnect D as shown.
Page 81
Release the securing latches and disconnect E as shown. 15. Remove the upper cover by lifting upward from the chassis, rear edge first. 16. Turn the upper cover over. The upper cover appears as follows. NOTE: Avoid pulling on the cables directly to prevent damage to the connectors. NOTE: Use the pull-tabs on the FFC cables whenever available to prevent damage to the FFC cables.
Removing the Touch Pad Bracket 1. See “Removing the Upper Cover” on page 68. 2. Disconnect the Touch Pad cable from the Touch Pad board. Chapter 3...
Page 83
3. Move the Finger Print Reader FFC cable out of the way to prevent damage. 4. Remove the two securing screws from the Touch Pad bracket. Step Size Quantity Screw Type Touch Pad Bracket M2*3 (NL) 5. Remove the Touch Pad bracket. IMPORTANT:The Touch Pad cannot be removed individually.
Removing the Finger Print Reader 1. See “Removing the Upper Cover” on page 68. 2. Remove the securing screw from the Finger Print Reader board. 3. Remove the Finger Print Reader board from the Upper Cover. Chapter 3...
Removing the Launch Board 1. See “Removing the Upper Cover” on page 68. 2. Remove the two screws from the Launch Board. Step Launch Board M2*3 (NL) 3. Remove the Launch Board from the Upper Cover. Chapter 3 Size Quantity Screw Type...
Removing the Speaker Module 1. See “Removing the Upper Cover” on page 68. 2. Remove the adhesive tape from the speaker cable. 3. Remove the four screws holding the Speaker Module in place. Step Speaker M2*3 (NL) Size Quantity Screw Type Chapter 3...
Page 87
4. Remove the Speaker Module from the upper cover. Chapter 3...
Removing the Switch Board 1. See “Removing the Upper Cover” on page 68. 2. Ensure the Switch Board cable is free from any obstructions. 3. Turn the Upper Cover. Remove the Switch Board as shown. Chapter 3...
Removing the Touch Pad Board IMPORTANT:The Touch Pad board is integrated into the design of the Upper Cover. To replace the Touch Pad board, remove all components from the Upper Cover and install an entirely new Upper Cover. IMPORTANT:The MOSFET pad is attached to the Upper Cover and is reusable. If the replacement Upper Cover does not have a MOSFET pad (see highlighted area below), remove the MOSFET pad from the replaced Upper Cover and stick it to the new Upper Cover.
Removing the I/O Board 1. See “Removing the Upper Cover” on page 68. 2. Remove the securing screw from the I/O Board. Step I/O Board M2.5*5 (NL) 3. Lift the I/O Board clear of the Lower cover. Size Quantity Screw Type Chapter 3...
Page 91
4. Disconnect the I/O Board cable and remove the board. Chapter 3...
Removing the Bluetooth module 1. See “Removing the Upper Cover” on page 68. 2. Remove the securing screw from the Bluetooth module. Step Bluetooth Board M2*3 (NL) 3. Lift the Bluetooth module away from the mainboard and disconnect the mainboard cable. Size Quantity Screw Type...
Page 93
4. Disconnect the cable from the mainboard. Chapter 3...
Removing the Modem Module 1. See “Removing the Upper Cover” on page 68. 2. Remove the adhesive strip securing the Modem cable to the Lower Cover. 3. Remove the RJ-11 port from the leftside of the Lower Cover. Chapter 3...
Page 95
4. Disconnect the Modem cable from the Modem module. 5. Remove the two screws securing the Modem module. Step Size Quantity Screw Type Modem Module M2*3 (NL) 6. Remove the Modem module from the Lower Cover. Chapter 3...
Removing the Main Board 1. See “Removing the Upper Cover” on page 68. 2. Disconnect the power jack from the power port on the Lower Cover. 3. Lift the cabling clear of the securing pins and ensure it is free of obstruction. Chapter 3...
Page 97
4. Remove the securing screw from the Mainboard. Step Size Quantity Screw Type Mainboard M2.5*5 (NL) 5. Remove the main board, rightside first, as shown. 6. Release the securing latches and remove the Switch Cover FFC. Chapter 3...
Page 98
7. Turn the Mainboard over. Disconnect the I/O Cable from the Mainboard. 8. Disconnect the DC IN Cable from the Mainboard. Chapter 3...
Removing the Thermal Module 1. See “Removing the Main Board” on page 86. 2. Remove the four securing screws from the Thermal Module. Step Thermal Module M2.5*6.5 3. Lift the Thermal Module clear of the Mainboard. Chapter 3 Size Quantity Screw Type...
Removing the CPU 1. See “Removing the Main Board” on page 86. 2. See “Removing the Thermal Module” on page 89. 3. Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180° to release the CPU. 4. Lift the CPU clear of the Mainboard. Chapter 3...
Removing the CPU Fan 1. See “Removing the Main Board” on page 86. 2. Disconnect the Fan cable from the Mainboard. 3. Remove the three securing screws from the Fan module. Step CPU Fan M2*4-NI (NL) Chapter 3 Size Quantity Screw Type...
Page 102
4. Lift the Fan module clear of the Mainboard. Chapter 3...
Removing the HDMI Module 1. See “Removing the Main Board” on page 86. 2. Remove the two securing screws from the HDMI Module. Step HDMI Module M2*4-NI (NL) 3. Remove the HDMI Module as shown. Chapter 3 Size Quantity Screw Type...
Removing the LCD Bezel 1. See “Removing the LCD Module” on page 66. 2. Remove the two upper and two lower bezel screw caps. 3. Remove the four securing screws from the LCD module. Step LCD Bezel M2.5*5 (NL) Chapter 3 Size Quantity Screw Type...
Page 106
4. Starting from the inside edges of the bezel, pry the bezel upwards and away from the panel. Move along the sides until all sides of the bezel are removed. NOTE: If necessary, use a plastic pry to lift up the outside edges of the bezel. Chapter 3...
Removing the Inverter Board 1. See “Removing the LCD Bezel” on page 95. 2. Disconnect the left and right Inverter board cables as shown. Chapter 3...
Page 108
3. Remove the securing screw from the Inverter board. Step Size Quantity Screw Type Inverter Board M2.5*5 (NL) 4. Lift the Inverter board clear of the LCD Module. Chapter 3...
Removing the Camera Module 1. See “Removing the LCD Bezel” on page 95. 2. Disconnect the Camera Module cable as shown. 3. Remove the two securing screws from the Camera Module. Step Camera Module M2*3 (NL) Chapter 3 Size Quantity Screw Type...
Page 110
4. Lift the Camera Module clear of the LCD Module. Chapter 3...
Removing the LCD Panel 1. See “Removing the LCD Bezel” on page 95. 2. Remove the two securing screws from the LCD Module. IMPORTANT:The leftside screw holds the ground connector in place. Ensure that the ground is replaced during reassembly. Step LCD Panel M2.5*5 (NL)
Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 101. 2. Turn the LCD panel over to expose the rear. Disconnect the cable from the LCD Panel using the tab provided. 3. Grip the FPC cable and lift upward to detach the adhesive pads. Chapter 3...
Page 113
4. Remove the eight securing screws (four on each side) from the LCD Panel brackets. Step Size Quantity Screw Type LCD Brackets M2*3 NL 5. Remove the LCD brackets by pulling away from the LCD Panel as shown. Chapter 3...
Removing the Antennas 1. See “Removing the LCD Panel” on page 101. 2. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions. 3. Remove the tab securing the left and right antennas to the LCD module. 4.
Removing the MIC Module 1. See “Removing the Antennas” on page 104. 2. Remove the strips holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the LCD module. Chapter 3...
LCD Module Reassembly Procedure Replacing the LCD Panel 1. Align the LCD brackets with the eight screw holes (four on each side) on the LCD Panel as shown. 2. Secure the LCD brackets to the LCD panel. 3. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown. Chapter 3...
Page 117
4. Align the LCD Panel cable as shown and press down to engage the adhesive pads. 5. Replace the MIC cable under the mylar tab strips, and replace the MIC as shown. Secure the cable by pressing down on the strips. 7.
Page 118
9. Secure the LCD module with the two securing screws. IMPORTANT:Ensure that the ground connector is secured in place with the leftside panel screw. 11. Replace the two securing screws. 13. Replace the Inverter board and secure with the single screw. 10.
14. Connect the left and right Inverter cables. Replacing the LCD Bezel 1. Locate the bezel correctly and press down the edges until there are no gaps between the bezel and the LCD Module, 2. Replace the four screws and the rubber screw caps provided. Chapter 3...
Main Module Reassembly Procedure Replacing the CPU 1. Carefully turn the mainboard upside down (CPU side up), and insert the CPU into the CPU bracket as shown. Replacing the Thermal Module 1. Align and place the Thermal Module in the mounting as shown. 2.
Replacing the CPU Fan Module 1. Align the Fan Module on the screw brackets. 3. Connect the Fan cable to the Mainboard. Replacing the HDMI Module 1. Insert the HDMI Module as shown, and press down to locate in place. Chapter 3 2.
Replacing the Mainboard 1. Turn the Mainboard over. Connect the DC IN Cable to the Mainboard. 3. Replace the Switch Cover FFC and lock the securing latches in place. 4. Ensure that the Mainboard is face up (the Heatsink and CPU are not visible). Place the Mainboard in the chassis, rear edge first, and press down to install.
Page 123
5. Replace the securing screw. 6. Replace the cabling through the securing pins. 7. Connect the power jack to the power port on the Lower Cover. Chapter 3...
Replacing the I/O Board 1. Connect the FFC to the I/O Board 3. Replace the single securing screw. Replacing the Bluetooth Board 1. Connect one end of the Bluetooth cable to the mainboard as shown. 2. Locate the I/O over the lower cover and replace. 2.
3. Locate the Bluetooth Module and replace the single securing screw. Replacing the Modem Module 1. Replace the Modem Module and secure the two screws as shown. 3. Connect the RJ-11 port to the leftside of the Lower Cover. Chapter 3 2.
Replacing the Finger Print Reader 1. Replace the Finger Print Reader board in the upper cover. 2. Replace the securing screw. 3. Secure the FFC to the upper cover by using the adhesive tape. Chapter 3...
Replacing the Touch Pad Bracket IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover. 1. Replace the Touch Pad bracket. 3. Replace the Finger Print reader FFC and secure with the adhesive strips. 5.
Replacing the Launch Board 1. Replace the Launch Board on the upper cover. Replacing the Switch Board 1. Turn the Upper Cover over and insert the FFC through the cover as shown. 2. Replace the two securing screws. 2. Flip the Upper Cover over and replace the Switch Board as shown.
Replacing the Antenna Cables Ensure that the three Antenna cables pass through the Mainboard and are accessible from the underside of lower cover. 1. Insert the Antenna Cables through the Upper Cover. Make sure they are accessible from the underside. 3.
Replacing the Speaker Module 1. Align and replace the Speaker Module in the upper cover. 3. Attach the adhesive strip on the speaker cabling to secure in place. Replacing the Keyboard 1. Replace keyboard cable to the mainboard, and secure the locking latch. 2.
Page 131
3. Press down on the areas marked below to secure in place. Chapter 3...
Replacing the Switch Cover 1. Connect the Switch Cover FFC as shown. 3. Turn the computer over and replace the two securing screws. Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 2. Replace the Switch cover, and press down to secure in place.
3. Connect the two antenna cables to the module. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. 3. Insert the HDD, interface side first, until HDD firmly slides in place. Chapter 3 2. Replace the four screws to secure the carrier. 4.
Replacing the DIMM Modules NOTE: To replace DIMM Module 2, first remove DIMM Module 1. In this procedure, only DIMM Module 1 is shown. 1. Insert the DIMM Module in place. 2. Press down to lock the DIMM module. Chapter 3...
Replacing the ODD Module 1. With the ODD tray in the eject position, replace the ODD cover on the new ODD Module. 3. Turn ODD Module around and secure bracket with three screws. 5. Replace the single screw to secure the Module. Chapter 3 2.
Replacing the Lower Covers 1. Replace the Memory Cover. 3. Replace the WLAN Cover. 5. Replace HDD Cover. 2. Replace the two screws to secure in place. 4. Replace the screw to secure in place. 6. Tighten the two screws to secure in place. Chapter 3...
Replacing the Express and SD Card Trays 1. Insert the Express Card and push into the slot until 2. Insert the SD Card and push into the slot until flush flush with the chassis cover. with the chassis cover. Chapter 3...
Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.
Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
Touchpad Failure If the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel the Device Manager to determine that: The device is properly installed. • There are no red Xs or yellow exclamation marks. •...
Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.
HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.
ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: Audio CDs do not play when loaded •...
Page 149
Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
Page 150
Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. Restart the computer and press F2 to enter the BIOS Utility. Check that the drive is detected in the ATAPI Model Name field on the Information page.
Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Chapter 4...
EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a...
External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.
Issue” on page 130.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
POST Codes Tables These tables describe the POST codes, drivers, and keys for the POST. NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Code 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags 0xC5 Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0. 0xCF Cache Init Finished Memory:...
Code 0x27 Enable DRAM Channel I/O Buffers 0x28 Enable all clocks on populated rows 0x29 Perform JEDEC memory initialization for all memory rows 0x30 Perform steps required after memory init 0x31 Program DRAM throttling and throttling event registers 0x32 Setup DRAM control register for normal operation and enable 0x33 Enable RCOMP 0x34...
Jumper and Connector Locations Top View Location Description MDC Conn BT Conn Finger to MB Conn Media PCB to MB Conn Power PCB to MB Conn KB Conn LVDS Cnn MIC Conn Chapter 5 Location Description Speaker Conn Function PCB to MB Conn TP to MB Conn Express Card Conn MDC Standoff (M2xH3)
Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 4730Z/4730ZG/4330. Aspire 4730Z/4730ZG/4330 provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Item...
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Page 180
China 571G12M AS4330- CHINA China 161G12M AS4330- CHINA China 161G12C AS4330- Thailand 161G16Mi Appendix A Acer P/N Description LX.ATV0Y.009 AS4330-161G12Mi EM VHB32ATEA3 MC UMACE 1*1G/ 120/6L/5R/ CB_bg_0.3D_HG_ES22 LX.ATV0Y.008 AS4330-161G12Mi EM VHB32ATEA1 MC UMACE 1*1G/ 120/6L/5R/ CB_bg_0.3D_HG_ES22 LX.ATV0Y.007 AS4330-161G12Mi VHB32ATEA1 MC UMACE 1*1G/ 120/6L/5R/ CB_bg_0.3D_HG_ES21...
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Page 189
Vendor Type 60002162 6CELL2.4 SIMPLO Bluetooth Test 9999995 BT 2.0 ONE TIME VENDER Camera Test 9999995 0.3M DV ONE TIME VENDER 9999995 0.3M DV ONE TIME VENDER 9999995 0.3M DV ONE TIME VENDER 9999995 0.3M DV ONE TIME VENDER 9999995 0.3M DV ONE TIME VENDER...
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
AFLASH Utility Antennas Battery Pack BIOS ROM size ROM type vendor Version BIOS Passwords Removing BIOS Supports protocol 27–35 BIOS Utility Boot Exit Navigating Onboard Device Configuration Save and Exit Security System Security Bluetooth module Board Layout Top View brightness hotkeys Cache controller...
Page 198
Launch Board LCD Bezel LCD Brackets LCD Failure LCD Module Disassembly Flowchart LCD Panel lower cover Main Unit Disassembly Flowchart Mainboard media access on indicator MediaTouch Button Failure Memory Check Model Definition Modem Board Modem Failure No Display Issue Notebook Manager hotkey num lock on indicator...