HP Pavilion x2 User Manual

HP Pavilion x2 User Manual

Hp pavilion x2 detachable notebook pc hp split x2 detachable pc
Table of Contents

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HP Pavilion x2 Detachable Notebook PC
HP Split x2 Detachable PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

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Table of Contents
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Summary of Contents for HP Pavilion x2

  • Page 1 HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachable PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes parts that should only be accessed by an authorized service provider. Accessing parts described in the chapter titled, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...
  • Page 7: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ......................... 4 Tablet edge components ............................4 Display ................................... 6 Keyboard dock ............................... 7 Top ............................... 7 TouchPad ............................. 8 Lights ..............................9 Keys ..............................10 Front ..............................11 Right side ............................
  • Page 8 System board ............................ 64 Webcam ............................. 67 Antennas (WLAN, SIM) ........................69 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ..............71 Starting Setup Utility (BIOS) ..........................71 Updating the BIOS ..............................71 Determining the BIOS version ......................71 Downloading a BIOS update ......................
  • Page 9 Restore and recovery ............................77 Recovering using HP Recovery Manager ..................78 What you need to know ....................78 Using the HP Recovery partition (select models only) ..........78 Using HP Recovery media to recover ................79 Changing the computer boot order ................79 Removing the HP Recovery partition (select models only) ..............
  • Page 11: Product Description

    Product description Category Description Tablet Dock Product Name HP Pavilion x2 Detachable PC √ √ HP Split x2 Detachable PC √ √ Processors Tablet: √ Intel® Core™ i5-4202Y (1.6-GHz, 3-MB L3 cache, 4.5 W) Intel Core i3-4012Y (1.5-GHz, 3-MB L3 cache, 4.5 W)
  • Page 12 √ Micro Secure Digital (SD) Media Reader Push-push insertion/removal Support SD/SDHC/SDXC with UHS Dock: √ HP Multi-Format Digital Media Reader Push-push insertion/removal Support SD/SDHC/SDXC with UHSC Internal card One M.2 slot for WWAN & GPS One M.2 slot for WLAN...
  • Page 13 Clickpad with image sensor Supports Windows 8 modern touchpad gestures Multi-touch gestures enabled (Default on for 2-finger scroll and pinch) Power requirements Supports the following HP AC adapters: √ √ 45-W Smart nPFC, barrel plug design 1 meter (3.3 ft) length power cord Tablet: √...
  • Page 14: External Component Identification

    External component identification Tablet edge components Components Description Power connector Connects an AC adapter. Micro SIM slot (select models only) Supports a wireless subscriber identity module (SIM). Alignment post connectors (2) Align and attach the tablet to the keyboard dock. Docking port/power connector Connects the tablet to the keyboard dock and connects an AC adapter.
  • Page 15 For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 16: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides.
  • Page 17: Keyboard Dock

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides.
  • Page 18: Touchpad

    TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Left TouchPad button Functions like the left button of an external mouse. Right TouchPad button Functions like the right button on an external mouse.
  • Page 19: Lights

    Lights NOTE: Refer to the image that most closely matches your keyboard. Component Description Caps lock light ● White: Caps lock is on. ● Off: Caps lock is off. Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. Keyboard dock...
  • Page 20: Keys

    Keys NOTE: Refer to the image that most closely matches your keyboard. Component Description Displays system information when pressed in combination with the key (select models only). Executes frequently used system functions when pressed in combination with the key or the key (select models only).
  • Page 21: Front

    Component Description NOTE: Action keys do not display or function on the on-screen keyboard of the tablet. Front Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep.
  • Page 22: Right Side

    Right side Component Description Memory card reader Connects optional memory cards that store, manage, share, or access information. ● To insert the memory card, hold the card, label side up with connectors facing the slot and push in the card until it is firmly seated.
  • Page 23: Locating System Information

    For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 24: Illustrated Parts Catalog

    Illustrated parts catalog Tablet components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Item Component...
  • Page 25 Item Component Spare part number (3a) Cable (3b) Bracket Docking board (includes cable) 765992-001 Home button board (includes cable) 765991-001 Tablet battery (2-cell, 30-WHr, 4.15-AH) 756416-001 Touch screen board (includes cable) 765987-001 Audio/SD board (includes cable) For use in models without Bay Trail M processors 765988-001 For use in models with Bay Trail M processors 777951-001...
  • Page 26: Keyboard Dock Parts

    773178-001 Keyboard dock parts NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Item Component Spare part number...
  • Page 27: Miscellaneous Parts

    (11) Top cover with keyboard For use in Pavilion x2 models in Canada 766008-DB1 For use in Pavilion x2 models in Latin America 766008-161 For use Pavilion x2 models in the United States 766008-001 For use in Split x2 models in the United States...
  • Page 28: Hinge Assembly Parts

    Hinge assembly parts Item Component Spare part number Hinge covers 765980-001 Front Rear HDMI cable 765973-001 USB cable 765974-001 Hinge bracket 765982-001 Hinge bracket 765921-001 Hinge cavity 765981-001 Sequential part number listing Spare part number Description 539614-001 RJ-45 to USB adapter 701943-001 HDMI to VGA adapter 741727-001...
  • Page 29 Spare part number Description 755530-D01 Power cord for use in Argentina 755530-D61 Power cord for use in India 756416-001 2-cell, 30-WHr, 4.15-AH battery (Tablet) 761233-001 Huawei Forester ME206 LTE with GPS M2 762179-005 500-GB, 5400-rpm, hybrid hard drive with 16 GB SSD 765921-001 Hinge connector 765922-001...
  • Page 30 Screw Kit 766006-001 Speaker Kit (includes left and right speakers) 766008-001 Top cover with keyboard for use in Pavilion x2 models in the United States 766008-161 Top cover with keyboard for use in Pavilion x2 models in Latin America 766008-DB1...
  • Page 31: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 32: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 33: Packaging And Transporting Guidelines

    Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V...
  • Page 34: Equipment Guidelines

    ● Avoid contact with pins, leads, or circuitry. ● Turn off power and input signals before inserting or removing connectors or test equipment. Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ●...
  • Page 35: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Releasing the tablet from the keyboard dock To release the tablet from the keyboard dock, follow these steps: Slide the release latch on the keyboard dock to the left (1).
  • Page 36: Keyboard Dock Components

    Keyboard dock components The following sections describe the removal and replacement procedure of the dock components Dock bottom cover Description Spare part number Bottom cover 765971-001 Before disassembling the keyboard dock, follow these steps: Shut down the keyboard dock. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 37 Remove the four smaller Phillips PM2.5×4.0 screws (1) four larger Phillips PM2.5×6.5 screws (2). Lift the bottom of the cover, and remove it from the dock. Reverse this procedure to install the doc bottom cover. Keyboard dock components...
  • Page 38: Battery Cable

    Battery cable You do not have to remove the internal battery before removing several internal components. However, if you leave the battery installed while removing components, be sure to disconnect the battery cable to remove power from internal components. Before disconnecting the battery cable, follow these steps: Shut down the computer.
  • Page 39: Hdmi Board

    HDMI board Description Spare part number HDMI board 765929-001 Before removing the HDMI board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 40: Usb/Audio Board

    USB/audio board Description Spare part number USB/audio board (includes cable) 765928-001 Before removing the USB/audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 41: I/O Board

    Reverse this procedure to install the USB/audio board. I/O board Description Spare part number I/O board (includes cable) 765986-001 Before removing the I/O board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 42 Remove the Phillips PM2.0×3.0 screw (1) that secures the I/O board to the dock. Lift the board up and off the dock (2). Reverse this procedure to install the I/O board. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 43: Power Connector

    Power connector Description Spare part number Power connector 765975-001 Before removing the power connector, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 44: Hinge Assembly

    Hinge assembly Description Spare part number Hinge covers (front and rear) 765980-001 Hinge bracket 765982-001 HDMI cable 765973-001 USB cable 765974-001 Hinge docking connector xxxxxx-001 Hinge cavity 765981-001 Before removing the hinge, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 45 Lift the hinge cover off the dock. Remove the two Phillips PM2.5×6.0 screws (1) and the four Phillips PM2.5×2.7 broadhead screws (2) that secure the hinge assembly to the dock. Keyboard dock components...
  • Page 46 Rotate the bottom of the assembly away from the dock (3), and then remove the hinge assembly from the dock (4). Pull from front cover off the hinge assembly. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 47 Remove the two Phillips PM2.5×6.0 screws (1) that secure the rear hinge cover, and then remove the rear hinge cover from the hinge assembly (2). Remove the four Phillips PM2.5×6.5 screws (1) that secure the brackets to the assembly, and then remove the brackets from the hinge assembly (2).
  • Page 48 Remove the cables (1) from the front connectors (2), remove the tape (3) that secures the cables to the base hinge, and then remove the cables (4). Reverse this procedure to install the hinge assembly. For reassembly reference, note the cable routing: The HDMI cable (3) runs from the I/O board (1) to the hinge assembly (2).
  • Page 49: Battery

    Battery Description Spare part number 2-cell, 21-WHr, 2.96-AH battery not spared Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 50: Card Reader Board

    Card reader board Description Spare part number Card reader board (includes cable) 765983-001 Before removing the card reader board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 51: Touchpad Board

    Touchpad board Before removing the touchpad board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 52 Lift the top of the touchpad upward (3), and the remove the touchpad from the dock (4). Reverse this procedure to install the touchpad board. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 53: Tablet Components

    Tablet components The following sections show the removal and replacement procedures for the tablet parts. Tablet cover Description Spare part number Tablet cover for use in models without a SIM module 765967-001 Tablet cover for use in models with a SIM module 765968-001 Before removing the tablet cover, follow these steps: Shut down the computer.
  • Page 54 Lift the top of the cover upward, and then remove it from the tablet. Reverse this procedure to install the tablet cover. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 55: Battery Cable

    Battery cable You do not have to remove the internal battery before removing several internal components. However, if you leave the battery installed while removing components, be sure to disconnect the battery cable from the system board to remove power from internal components. Before disconnecting the battery cable, follow these steps: Shut down the computer.
  • Page 56: Cables, Docking And Touch

    Cables, docking and touch The docking cable and touch cable lay across the top of several internal components. Remove these cables as needed to access the components underneath. The docking cable is included in the docking board kit, spare part number 765992-001 The docking cable is included in the touch board kit, spare part number 765987-001 Before removing the touch cable and the docking cable, follow these steps: Shut down the computer.
  • Page 57: Home Button Board

    Home button board Description Spare part number Home button board 765991-001 Before removing the home button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 58: Hard Drive

    Remove the board from the tablet (2). Reverse this procedure to install the home button board. Hard drive Component Spare part number 500-GB, 5400-rpm, hybrid hard drive with 16 GB SSD 762179-005 500-GB, 5400-rpm, hybrid hard drive with 8 GB SSD 775520-005 Hard Drive Hardware Kit (includes cable, cover, and screws) 765922-001...
  • Page 59 Remove the hard drive from the tablet (3). If you need to remove the hard drive from the hard drive cover, disconnect the cable from the hard drive (1), remove the four Phillips PM3.0×3.0 screws (2) that secure the cover to the hard drive. Slide the cover off the hard drive (3).
  • Page 60: Power Connector/Sim Board

    Power connector/SIM board Description Spare part number SIM module for use in models without WWAN 779122-001 SIM module for use in models with WWAN 790020-001 Before removing the power connector/SIM board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 61 Remove the power connector/SIM board (7) from the tablet. Reverse this procedure to install the power connector/SIM board. Tablet components...
  • Page 62: Volume Board

    Volume board Description Spare part number Volume board (includes cable) 765990-001 Before removing the volume board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 63: Audio/Sd Board

    Audio/SD board Description Spare part number Audio/SD board for use in models without Bay Trail M processors (includes cable) 765988-001 Audio/SD board for use in models with Bay Trail M processors (includes cable) 777951-001 Before removing the audio/SD board, follow these steps: Shut down the computer.
  • Page 64: Light Sensor Board

    Light sensor board Description Spare part number Light sensor board (includes cable) 765936-001 Before removing the light sensor board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 65: Dock Board

    Dock board Description Spare part number Dock board (includes cable) 765992-001 Before removing the dock board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 66: Touch Screen Board

    Touch screen board Description Spare part number Touch screen board (includes cable) 765987-001 Before removing the touch screen board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 67 Remove the Phillips PM2.0×2.0 broadhead screw (5) that secures the board to the tablet, and then remove the board (6) from the tablet. Reverse this procedure to install the touch screen board. Tablet components...
  • Page 68: Wlan/Bluetooth Combo Card

    WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. Description Spare part number Intel Dual Band Wireless-AC 3160 751416-005 Broadcom BCM43142 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter 753078-005 Before removing the WLAN module, follow these steps: Shut down the computer.
  • Page 69 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
  • Page 70: Wwan Module

    WWAN module Description Spare part number WWAN module 761233-001 Before removing the WWAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 71: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 765989-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 72: Speakers

    Speakers Description Spare part number Speaker Kit (includes left and right speakers) 766006-001 Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 73: Battery

    Battery Description Spare part number 2-cell, 30-WHr, 4.15-AH battery 756416-001 The tablet includes an internal battery. Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 74: System Board

    System board NOTE: The system board spare part kits include replacement thermal material. Description Spare part number System board for use in non-Windows 8 models; Intel Core i5-4202Y processor; 8 GB of system memory 765995-001 System board for use in Windows 8 Standard models; Intel Core i5-4202Y processor; 8 GB of system memory 765995-501 System board for use in non-Windows 8 models;...
  • Page 75 (3): Webcam cable (4): Light sensor board cable (5): Power connector/SIM board cable (6): Power connector/SIM board cable (7): Power button board cable (8): Volume board cable Remove the two Phillips PM 2.0x3.0 screws (1) that secure the system board to the tablet. Tablet components...
  • Page 76 Lift the system board (2) out of the tablet. Reverse this procedure to install the system board. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 77: Webcam

    Webcam Description Spare part numbers Webcam 765960-001 Before removing the webcam: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 78 Remove the webcam from the tablet (3). Reverse this procedure to install the webcam. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 79: Antennas (Wlan, Sim)

    Antennas (WLAN, SIM) Description Spare part number Antenna for use with a SIM module 779124-001 Antenna for use with a WLAN module 779123-001 Before removing the antennas, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 80 If you need to remove the SIM antenna, use a flat tool to pry the tape that secures the SIM antenna assembly to the tablet (1). CAUTION: To avoid damaging the antenna cables, do not pull on the cable to loosen them from the tablet.
  • Page 81: Using Setup Utility (Bios) And Hp Pc Hardware Diagnostics (Uefi)

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 82: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, type support, and then select the HP Support Assistant app. Click Updates and tune-ups, and then click Check for HP updates now.
  • Page 83: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 84: Specifications

    Specifications Computer specifications Metric U.S. Dimensions: tablet Width 327.9 mm 12.91 in Depth 217.6 mm 8.57 in Height 13.4 mm 0.53 in Dimensions: dock Width 327.9 mm 13.4 in Depth 254.3 mm 10.01 in Height 9.1 mm 0.36 in Weight: tablet 1.11 kg 2.45 lb Weight: dock...
  • Page 85: 33.8-Cm (13.3-In) Display Specifications

    33.8-cm (13.3-in) display specifications Metric U.S. Dimensions Height 17.91 cm 7.05 in Width 28.65 cm 11.28 in Diagonal 33.8-cm 13.3-in Number of colors 262,144 Contrast ratio 200:1 (typical) Brightness HD: 200 nits (typical) FHD: 400 nits (typical) Pixel resolution Pitch 0.197 mm ×...
  • Page 86: Backing Up, Restoring, And Recovering

    Creating recovery media and backups (select models only) After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
  • Page 87: Restore And Recovery

    Creating HP Recovery media on page ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page ●...
  • Page 88: Recovering Using Hp Recovery Manager

    HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition (select models only). If you have not already created recovery media, see...
  • Page 89: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.
  • Page 90: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 91 Country/region Accredited agency Applicable note number Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland Taiwan BSMI Thailand TISI The United Kingdom ASTA The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm²...
  • Page 92: 10 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...
  • Page 93: Index

    58 spare part numbers 26 spare part number 18, 19, 34 boot order docking cable hinge cavity changing HP Recovery Manager removing 46 spare part number 18, 19, 34 docking connector, identifying 7 hinge connector bottom cover...
  • Page 94 47 mass storage device audio 1 spare part number 15, 19, 47 spare part numbers 16 display panel 1 HP PC Hardware Diagnostics (UEFI) memory card reader, identifying 4, external media cards 2 downloading 73 graphics 1 using 73...
  • Page 95 TouchPad Screw Kit, spare part number 17, 20 buttons 8 sensor, product description 2 identifying 8 serial number 13 TouchPad board serial number, computer 13 removal 41 service considerations 21 spare part number 41 serviceability, product description 3 TouchPad zone, identifying 8 SIM module transporting guidelines 23 spare part number 15, 20...

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