Panasonic KX-TG8162AL Operating Instructions Manual page 50

Useful Information
Problem
The handset does not
ring.
The base unit does not
ring.
I cannot make a call.
Caller ID
Problem
Caller information is not
displayed.
Caller information is slow
to display.
Time on the unit has
shifted.
Answering system
Problem
The unit does not record
new messages.
50
Cause/solution
R The ringer volume is turned off. Adjust ringer volume (page 17).
R Night mode is turned on. Turn it off (page 30).
R The ringer volume is turned off. Adjust ringer volume (page 26).
R You dialled a call restricted number (page 31).
R The key lock feature is turned on. Turn it off (page 18).
R The unit is not designed to be used with rotary/pulse dialling
services.
Cause/solution
R You must subscribe to a Caller ID service. Contact your service
provider/telephone company for details.
R If your unit is connected to any additional telephone equipment,
remove and plug the unit directly into the wall socket.
R If you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the telephone
line between the base unit and the telephone line socket.
Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
R Depending on your service provider/telephone company, the
unit may display the caller's information at the 2nd ring or later.
Set the first ring to "Off" (page 26).
R Move closer to the base unit.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to "Manual" (off) (page 26).
Cause/solution
R The answering system is turned off. Turn it on (page 37).
R The message memory is full. Erase unwanted messages
(page 38).
R The recording time is set to "Greeting Only". Change the
setting (page 41).
R If you subscribe to a voice mail service, messages are recorded
by your service provider/telephone company, not your
telephone. Change the unit's number of rings setting or contact
your service provider/telephone company (page 41).