Troubleshooting - iRobot Robot Owner's Manual

Troubleshooting

Dirt Dog will tell you when something is wrong with a two-tone "uh-oh" sound
followed by beeping. Refer to the chart below to resolve Dirt Dog's problem.
If the problem is not resolved, visit www.irobot.com/support.
Number of Likely cause
beeps after
"uh-oh"
No beeps A wheel is stuck or is not
touching the ground
1 The main brushes cannot
turn
2 The side brush cannot
turn
4 A wheel motor cannot run Your Dirt Dog may be stuck or something may be wrapped
5 The cliff sensors have
failed or are blocked
6 Wheel obstruction or
robot attempting to drive
over an obstacle
7 or 8 Not applicable
9 Sensor error
10 Dirt Dog is stuck
Miscellaneous Troubleshooting
Problem
Dirt Dog's Power light
will not illuminate
Dirt Dog is not
picking up debris
Dirt Dog does not
charge
Dirt Dog backs
up frequently and
behaves erratically
TIP: If you notice that Dirt Dog is sitting on its Home Base and the Power light is
not illuminated, then clean the charging contacts on the bottom of the robot.
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iRobot Dirt Dog Owner's Manual
What to do
Pick up the robot, place it down securely on the floor and touch
the clean button to restart the cycle.
Turn over Dirt Dog and remove the brush guard by pushing the
two yellow tabs. Remove the brushes, clear any obstructions,
and replace them again. (See page 20)
Turn over Dirt Dog. Look to see if something is wrapped around
the side brush. Remove the side brush with a screw driver and
check for string or hair that may be wrapped around it.
around a wheel. Look for something wrapped around the
wheels. Push them in and out and make sure they turn easily.
Turn over Dirt Dog and clear any debris that might be caught
underneath the front bumper in the cliff sensors. You can also
use compressed air to clean them out.
Turn over Dirt Dog and remove any obstructions that prevent
the wheels from seating all the way up into Dirt Dog's body.
Also, remove any obstacles that Dirt Dog could drive over.
Dirt Dog's beep codes do not include 7 or 8 beeps. If you are
getting an error with 7 or 8 beeps, try counting again or contact
iRobot Customer Care.
Please contact iRobot Customer Care.
Pick up Dirt Dog and start it again somewhere else. Use a
virtual wall or other barrier to keep Dirt Dog away from the
place it got stuck.
Likely cause What to do
Battery not seated Remove Dirt Dog's battery by pushing the side clips and re-
correctly insert the battery making sure you hear an audible click.
Bin is full Empty the bin and clean Dirt Dog's brushes.
(See page 20)
Power supply not Ensure that the power supply is correctly connected to the
plugged in wall, to the Home Base, and to Dirt Dog. Dirt Dog's charger
and Home Base will each illuminate a solid green light when
plugged into a power source.
Dirty cliff sensors Use compressed air to clean out Dirt Dog's cliff sensors.
(See page 19)