palmOne Treo 650 Using Instructions page 171

4. (Windows only) If the Windows New Hardware Wizard appears, the
synchronization process may be timing out before the wizard completes its job.
Follow all instructions in the New Hardware Wizard, and attempt another sync.
5. Uninstall palmOne software.
6. Reboot your computer.
7. Reinstall the palmOne Software Installation CD that came with your smartphone.
Synchronization finishes but info doesn't appear where it should
1. Make sure you're synchronizing with the intended desktop personal information
manager (PIM). The palmOne Software Installation CD lets you synchronize using
Palm Desktop or Microsoft Outlook for Windows. Reinsert the installation CD and
select "Change your synchronization method" if necessary. If you use a different
PIM, you will need to install third-party software to synchronize. Consult the
company that makes the PIM for more information.
2. If there are multiple Palm Powered devices synchronizing with your computer,
make sure you are synchronizing with the correct username. If info is not appearing
in Palm Desktop, make sure the correct username is selected in the toolbar of
Palm Desktop.
3. Open HotSync Manager on your computer, and make sure the necessary conduits
are set to Synchronize the files.
4. Uninstall palmOne software.
5. Reboot your computer.
6. Reinstall the palmOne Software Installation CD that came with your smartphone.
7. (Outlook only) With the included software, you can synchronize your Treo
smartphone with the root folders of Contacts, Calendar, Tasks, and Notes on your
computer. If you want to synchronize your info with a global Exchange Address
Book, you must copy the addresses to your local Contacts list in Outlook (right-
click the addresses and select Add to Personal Address Book).
Synchronization :: 169