Nortel Companion C3060 User Manual
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Nortel Companion C3060 User Manual

Nortel Companion C3060 User Manual

Nortel network and companion c3060 portable telephone user guide
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COMPANION

C3060 Portable Telephone

User Guide

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Summary of Contents for Nortel Companion C3060

  • Page 1: C3060 Portable Telephone

    COMPANION C3060 Portable Telephone User Guide...

  • Page 3: Table Of Contents

    Meridian Companion ........43...

  • Page 5: Etting Started

    etting started Before you use your portable for the first time, see Safety information on page 38. You should charge its battery pack overnight (See All about batteries and recharging on page 32). The parts of your portable Volume switch Softkeys Navigation keys Mute...
  • Page 6 Turn the portable on Press and hold the k button for at least two seconds. Turn the portable off Press the k button for at least two seconds. Portable screen icons J,I,H,G Battery strength indicators (strong to very weak) p, Q, P Radio signal strength indicator (strong to very weak) Vibrator indicator Note: The three buttons directly below your portable’s display are...
  • Page 7 FULL provides a normal ring volume and cadence. CHIRP provides one short ring at low volume. NONE provides no audible ring. Answering a call Press the i button. When the portable is ringing, you can press the m button to stop the ringing/vibration and continue to answer the call.

  • Page 8: Making A Call

    to increase volum e , press here to reduce volum e , press here Making a call Dial the telephone number directly or: • dial from your directory (See Using your telephone directory on page 11) • predial (See Customizing your portable on page 21) •...

  • Page 9: Ending A Call

    1. Press m, then select the appropriate softkey and dial the access code digits. 2. Select an entry from your Services directory. (See Using your services directory on page 15.) 3. Dial a feature from a programmable On-a-call softkey. (See To assign a number to a softkey when the portable is on a call on page 30.) Ending a call Press the...

  • Page 10: Muting A Call

    Muting a call To prevent your caller from hearing you, press m on the left side of the portable. The display shows Microphone muted and then i in j flashes. To end muting, press m again. Redialing last Your portable is set up so that you can redial the last number number you dialed by pressing when it appears.

  • Page 11: Sing Your Telephone Directory

    sing your telephone directory Your portable has an alphanumeric directory that allows you to store up to 100 entries for telephone numbers. Storing telephone 1. Press l, directory entries 2. Enter the telephone number, then press SAVE 3. Enter the first letter of the name by pressing the button that has the letter you want.

  • Page 12: Telephone Directory

    Find an entry in the Once you have stored entries into the telephone directory, telephone directory you can move through them quickly by pressing the first letter of the entry you want. For example to look for listings under D, press l, then 3; for listings under E, press l, then 33.

  • Page 13: Deleting An Entry

    Deleting an entry 1. Press l, then , or .. 2. Press . The display will ask Erase item? ERASE 3. Press . The display will show Item erased. (Select if you do not want to erase the entry.) CANCEL 4.
  • Page 14 To insert a link signal, press m and select Link signal. The display shows L. (See Using your C3060 Portable with Meridian Companion or with Companion 200 or with Norstar Companion in this guide for using this feature.)

  • Page 15: Sing Your Services Directory

    1. Press j, directory entries 2. Enter the feature code or application code, then press . (See Using your C3060 Portable with Meridian SAVE Companion or with Companion 200 or with Norstar Companion in this guide for using this feature.) (See the...
  • Page 16 your system administrator for feature codes to access CTI applications.) 3. Enter the first letter of the name by pressing the button that has the letter you want. For example to enter A, press 2; to enter B, press 22. 4.
  • Page 17 To insert a feature request signal, press m and select Feature request or press Feat if it is available. The display shows F. (See Using your C3060 Portable with Meridian Companion or with Companion 200 or with Norstar Companion in this guide for using this feature.)
  • Page 18 Editing services 1. Press j, then find an entry. Directory entries are in directory entries alphabetical order. 2. To edit the entry’s name press , then edit the name. EDIT 3. Press SAVE 4. To edit the entry’s number press >, then press EDIT , k.

  • Page 19: Sing Your Headset

    sing your headset Use one of the optional headsets to free both hands for other tasks. Hint: Use the portable with a holster to protect the portable from falls. A holster also allows you free m ovem ent while you are on a call. Connecting and disconnecting the headset...
  • Page 20 Using your portable To answer a call, press . To end a call, press with the headset Note: If you wear a hearing aid, use the C3002 headset to prevent unwanted tones in your hearing aid. Note: In noisy environm ents you can use the C3002 headset to provide better voice transm ission and reception.

  • Page 21: Ustomizing Your Portable

    ustomizing your portable Hint: Whenever you are searching through a list, you can press the first letter of the feature, directory, or system entry you want. If there is m ore than one entry under a letter, press . to keep looking. To customize your portable, use the Menu, which contains a number of features in alphabetical order.

  • Page 22: Keypad Light

    Key click 1. Select Key click:. 2. Choose to hear a short beep when you press a button. Keypad light Your portable’s keypad and display light for low-light conditions. The keypad and display lights independent of key pad light settings when the portable rings. 1.
  • Page 23 2. Press >, then to move between the In English and En français selections. 3. Press , to select your choice. SELCT SÉL Last caller See Last caller on page 26. Line select To check that a number is correct before you dial, set up your portable for predialing.

  • Page 24: Message Service

    Message service See Message Service on page 27 Program softkeys See Program softkeys on page 30 Ringer 1. Select Ringer:. 2. Press FULL for a normal ring volume and cadence. 3. Press CHIRP for one short ring at low volume. 4.

  • Page 25: Xtra Features

    (See Using your services directory on page 15, Customizing softkeys on page 30) and (See Using your C3060 Portable with Meridian Companion or with Companion 200 or with Norstar Companion in this guide for using this feature.)
  • Page 26 You can put CTI feature codes, or system feature codes, or telephone numbers into your Services directory. Last caller If your system supports calling line ID, the last caller list shows the last two incoming calls. 1. Select Last caller:. 2.

  • Page 27: Message Waiting

    Note: Not all system s support this feature. (See your system adm inistrator for features your system supports.) Message waiting Some systems allow your portable to display Message waiting if you have a voice mail message. Even if your system does not support Message Waiting indication, you can set up your portable with Message Service to dial directly into your voice mailbox.
  • Page 28 Note: If you press , and you want to use your active softkeys, CALL press EXIT Depending on your voice mail system, you may be required to change the dial codes. Dial codes are the numbers used to access voice mail system features. For example, the default dial code 76 deletes a message.
  • Page 29 4. The display shows Dialcodes? Note: is only displayed after you first store the Dialcodes? m essage service code. If you erase your m essage service code, you will have to go through dial codes again and change as required. Hint: For m ost Meridian Voice Mail system s, select .
  • Page 30 Program softkeys For direct, one-touch access to frequently used features or frequently called numbers, customize your softkeys. You can program the softkeys for use when the portable is idle or is on a call. Softkeys not programmed keep their default values when the portable is idle or is on a call.
  • Page 31 5. Enter a number at prompt Enter number , and SAVE. You can press m to access Pause, Link signal or Feature request. (See Pause, link signal and feature request on page 17.) 6. Enter a key label at prompt Enter key lable and SAVE. Label your softkey with up to four characters by pressing the button that has the letter you want.

  • Page 32: Atteries And Charging

    atteries and charging Important battery Before using your rechargeable battery pack for the first information time, it must be charged for at least 8 hours. This is necessary to ensure full battery life. Do not leave your portable or battery pack on a battery charger for extended periods when the batteries are fully charged.
  • Page 33 Group Charger The Companion Group Charger accepts up to six battery packs for charging. Each slot has a LED indicator. Batteries are charged independent of position. For example, the first battery inserted is the first battery charged. Installing battery packs...
  • Page 34 Individual Charger The Companion Individual Charger can charge a handset or a spare battery pack. To charge a separate battery pack in the desktop charger, you must place the battery pack under the tab in the desktop charger. You can store a spare battery pack in the rear slot of the...
  • Page 35 Hint: In high usage environm ents it is a good idea to have a spare battery pack. Alternating the spare battery pack between charges will prolong battery life. Companion battery charger LED indications This table applies to the group and individual battery chargers. Indication...
  • Page 36 AAA batteries You can also use an optional AAA battery holder with your portable. Insert the batteries into the battery holder. Note: The com m ercially available AAA batteries cannot be charged in any Com panion battery charger.

  • Page 37: Ccessories For Your Portable

    The following accessories work with your C3060 portable: • C3001 Ear Bud Headset a sm all and lightweight ear-bud type headset • C3002 Over-the-head Headset a full over-the-head band for extra stability and hold with a single earpiece.

  • Page 38: Afety Information

    afety information Electromagnetic Hazardous conditions can occur while operating a portable energy safety telephone near construction blasting caps or near emergency service radio receivers. Do not use this portable telephone in locations bearing warning signs that caution against radio transmission. Follow standard hospital acceptance procedures when using a portable near life-support systems.
  • Page 39 Charge the battery pack provided with the portable only in accordance with the instructions specified in this manual. Antenna safety The C3060 portable telephone emits low levels of radio energy. Although any risk associated with this energy is minimal, you can further minimize your exposure by not touching the antenna to your face while the portable telephone is turned on.

  • Page 40: Echnical Specifications For Canada

    echnical specifications for Canada Voltage 3.6 V rechargeable batteries 4.5 V (total voltage rating), three AAA alkaline batteries Frequency band 944 MHz to 952 MHz Total channel capacity Operating -10°C to 40°C temperature RF output power 10 mW ERP maximum...
  • Page 41 Regulatory RSS 130 issue 2, effective January 1993. compliance Operation is subject to the following conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications applied to the portable telephone not expressly approved by Nortel could void the user’s authority to operate the equipment.

  • Page 42: Aring For Your Portable

    aring for your portable Temperature Avoid subjecting the portable telephone to extremes in extremes temperature. Care and Clean the portable telephone by wiping it with a damp maintenance cloth. Do not use solvents or polishes. If your portable telephone does not work, check all charging contacts on the portable and the charger for dirt, grease, or other material.

  • Page 43: Sing Your C3060 Portable With Meridian Companion

    C3060 Portable with Meridian Companion This procedure describes steps to access several features of your portable telephone. Available features vary depending on your telephone system. Features Call Forward Press Enter ___________ (flexible feature code). Dial the number to which you want to forward your calls.
  • Page 44 Call Park While on a call, press LINK Enter ____________ (flexible feature code). Enter ____________ (the number where you want to park the call). Press to end the current call. Retrieve a parked call Press Enter ____________ (flexible feature code). Enter the number to which the call was parked.
  • Page 45 Call Waiting While you are on a call, your portable beeps to indicate you have another call. Press LINK to answer the second call. LINK Press again to return to your previous call. Ring Again When you encounter a busy number, press LINK Enter ____________ (flexible feature code).
  • Page 46 Enter ____________ (System Speed Call code). Add a link Press Link signal Select . The portable will display an Message Waiting Message waiting Your portable displays if you have a voice mail message. If you have already stored a message waiting CALL code, you can access your messages by selecting .
  • Page 47 Still having trouble? Call your system administrator. Other frequently used Feature Codes: Contact for your system: Nam e: Tel #:...
  • Page 48 Troubleshooting checklist...

  • Page 49: Companion 200

    C3060 Portable with Companion 200 This procedure describes steps to access several features of your portable telephone. Available features vary depending on your telephone system. Features Call Forward Press Enter ___________ (Call Forward code). Dial the number to which you want to forward your calls.
  • Page 50 Press Call Park While on a call, press LINK Enter ________ (Call Park code). Press Retrieve a parked call Press Enter ___________ (Call Park Retrieval code). Enter the number to which the call was parked. Conference While on a call with the first party, LINK press Dial the second number.
  • Page 51 Switch from your portable telephone to your desk telephone: Troubleshooting checklist Battery charged? Properly placed? Call Forward canceled? Still having trouble? Call your system administrator. Other frequently used Feature Codes:...
  • Page 52 Contact for your system: Nam e: Tel #:...

  • Page 53: Sing Your C3060 Portable With Norstar Companion

    C3060 Portable with Norstar Companion This procedure describes steps to access several features of your portable. Note: Underlined text indicates a softkey to use below the display of the C3060 portable. Making an internal call Dial the number (you may have to press to select a line).
  • Page 54 Features Transferring using a number While on a call, press LINK Dial a second internal number. When call is answered, press Transferring using the directory LINK While on a call, press Press or enter a letter to search through the list of entries.
  • Page 55 waiting tone). LINK Answer a second incoming call by pressing . The first caller is put on hold. When you are ready to switch to the other caller, press LINK Page Press FEAT 60 or . The display shows Page choice: SPKR To page specific speakers, press To page telephone extensions, press...
  • Page 56 Press LINK and enter FEAT 71 or *71. Enter the page feature code to use followed by a page zone number (0 to 6). Language selection You can change the language for system messages. (See the Quick Reference Table for features that use system messages.) To select English for system messages, press FEAT *501 501 or...
  • Page 57 Enter the feature code you want to use. Feature Activation Code 4 or *4 Call Forward FEAT Cancel Call Forward FEAT LINK During a call press FEAT Call Park* The portable then displays the call park loca- tion LINK Press and enter the call park location.
  • Page 58 The use of the FEAT softkey requires MICS-XC 4.1 or later telephone system software. Portable telephone hints • The softkeys on your C3060 portable operate differently than on your Norstar desk telephone. Some C3060 portable softkeys work with the local features described...

  • Page 59: Troubleshooting Checklist

    • Norstar Voice Mail operates by means of your C3060 portable’s softkeys during voice mail sessions in MICS- XC 2.0 systems or later. Troubleshooting checklist • Batteries charged? • Batteries properly placed? • Still problems? Call your system administrator. Contact for your system:...
  • Page 60 Troubleshooting checklist...
  • Page 61 Printed on recycled paper Copyright © 1999 Nortel Networks All rights reserved. Meridian, Norstar and Com panion are tradem arks of Nortel Networks Corporation. P0906702 Issue 1.00 Printed in Canada For m ore inform ation, visit the Com panion hom epage at http://www.nortel.com /com panion...

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