AMT Datasouth Fastmark M1 User Manual
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AMT Datasouth Fastmark M1 User Manual

Thermal transfer barcode printer
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Fastmark M1
Thermal Transfer Barcode Printer
User's Guide
0
Document #120103

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Summary of Contents for AMT Datasouth Fastmark M1

  • Page 1 Fastmark M1 Thermal Transfer Barcode Printer User’s Guide Document #120103...

  • Page 2: Table Of Contents

    Contents Copyright Declaration....................i 1. Introduction ....................... i 1.1 Product Introduction ........................i 1.2 Compliances ............................i 2. Operations Overview ....................1 2.1 Unpacking and Inspection ......................1 2.2 Printer Overview ..........................2 2.2.1 Front View..........................2 2.2.2 Interior View ..........................3 2.2.3 Rear View ..........................4 3.

  • Page 3: Copyright Declaration

    The Fastmark M1 provides direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips. It accepts roll feed, die-cut, and fan-fold media with gap or black mark. All common bar codes formats are available.
  • Page 4 CAUTION 1. HAZARDOUS MOVING PARTS IN CUTTER MODULE. KEEP FINGER AND OTHER BODY PARTS AWAY. 2. THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY CR2032 INSTALLED. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. 3.

  • Page 5: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection The Fastmark M1 printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.

  • Page 6: Printer Overview

    2.2 Printer Overview 2.2.1 Front View 1. Top cover open lever 2. MicroSD card socket 3. Media view window 4. LED indicator 5. Feed button 6. Paper exit chute 7. LCD display (Optional) * Recommended MicroSD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1...

  • Page 7: Interior View

    2.2.2 Interior View 1. Top cover 2. Media holder 3. Media guide 4. Printhead 5. Gap sensor (receiver) 6. Gap sensor (transmitter) 7. Platen roller 8. Black mark sensor 9. Media holder lock switch...

  • Page 8: Rear View

    2.2.3 Rear View 1. Power switch 2. Power jack socket 3. USB interface 4. RS-232C interface (Optional) 5. Fan-fold paper entrance chute 6. Ethernet interface (Optional)

  • Page 9: Setup

    3. Setup 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is set to “off”. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.
  • Page 10 3. Place the roll between the holders and close them onto the core. Sensor Platen roller 4. Place the media, printing side face up, through the media guides, over media sensor and place the label leading edge onto the platen roller. Media guides...
  • Page 11 5. Close the top cover gently and make sure the cover latches securely. 6. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool” Select the “Printer Configuration” tab Click the “Calibrate Sensor” button) Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 12: Loading External Media

    3.2.2 Loading External Media 1. Open the printer’s top cover and separate the media holders to fit the media width. 2. Press down the media holder lock switch to fix the media holder. 3. Feeds the media through the rear external label entrance chute. And place the paper, printing side face up, through the media guides, media sensor and place the label leading edge onto the platen roller.

  • Page 13: Loading Media In Peel-Off Mode (Optional)

    3.2.3 Loading Media in Peel-off Mode (Optional) 1. Refer to section 3.2.1 to load the media. 2. Open the top cover and peel-off panel after calibrated the sensor. Peel-off panel 3. Lead the media through the backing paper opening, beneath the peel-off roller. Peel-off roller Backing paper opening...
  • Page 14 4. Push the peel-off panel back to the printer. Label exits here Backing paper (Liner) 5. Close the top cover gently. 6. Press the FEED button to test. Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 15: Loading Media In Cutter Mode (Optional)

    3.2.4 Loading Media in Cutter Mode (Optional) 1. Refer to section 3.2.1 to load the media. 2. Lead the media through the cutter paper opening. Cutter paper opening 3. Close the top cover gently. 4. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool”...

  • Page 16: Diagnostic Tool

    3.3 Diagnostic Tool The Diagnostic Utility is enclosed in the CD disk \Utilities directory. The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer.

  • Page 17: Printer Function (Calibration/Setup)

    3.3.2 Printer Function (Calibration/setup) 1. Select the PC interface connected with bar code printer. 2. Click the “Function” button to setting. 3. The detail functions in the Printer Function Group are listed as below. Function Description Calibrate the sensor specified in the Printer Setup Calibrate Sensor group media sensor field Setup the IP address, subnet mask, gateway for...

  • Page 18: Setting Ethernet By Diagnostic Utility (Optional)

    3.4 Setting Ethernet by Diagnostic Utility (Optional) The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these interfaces.

  • Page 19: Using Ethernet Interface To Setup Ethernet Interface

    3.4.2 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4.
  • Page 20 7. Click “Change IP Address” to configure the IP address obtained by DHCP or static. The default IP address is obtained by DHCP. To change the setting to static IP address, click “Static IP” radio button then enter the IP address, subnet mask and gateway. Click “Set IP” to take effect the settings.

  • Page 21: Install Microsd Memory Card

    3.5 Install MicroSD Memory Card 1. Open the SD memory card cover located on the left side of the printer. 2. Insert the MicroSD card into the socket. 3. Close the memory card cover. * Recommended SD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1...

  • Page 22: Mount The Printer On The Wall

    3.6 Mount the Printer on the Wall There are three holes in the bottom of printer. The printer can be mounted on the wall with 1/8” head screws. 1 ¾” 1/16” Note: Please hang properly to avoid breakage.

  • Page 23: Led And Button Functions

    4. LED and Button Functions This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization). Please refer to the button operation below for different functions.

  • Page 24: Gap/Black Mark Sensor Calibration

    3. Printer initialization Release Release 4. Set black mark sensor as media sensor and calibrate the black mark sensor 5. Set gap sensor as media sensor and Release calibrate the gap sensor Release 6. Skip AUTO.BAS 4.3.1 Gap/Black Mark Sensor Calibration Gap/black mark sensor sensitivity should be calibrated at the following conditions: 1.

  • Page 25: Dump Mode

    Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Print head test pattern Printer model name & Main board firmware version Printed mileage Main board firmware checksum Serial port setting...

  • Page 26: Printer Initialization

    Hex decimal data related to ASCII Data left column of ASCII data Note: 1. Dump mode requires 2” wide paper width. 2. Turn off / on the power to resume printer for normal printing. 3. Press FEED button to back to the previous menu. 4.3.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults.

  • Page 27: Set Media Black Mark Sensor And Calibrate

    4.3.4 Set Media Black Mark Sensor and Calibrate Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the 5 blinks).

  • Page 28: Troubleshooting

    5. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.

  • Page 29: Print Problem

    5.2 Print Problem Problem Possible Cause Recovery Procedure Check if interface cable is well connected Re-connect cable to interface. to the interface connector. The serial port cable pin configuration is Please replace the cable with pin to pin not pin to pin connected. connected.

  • Page 30: Lcd Display

    5.3 LCD display This section lists the LCD display messages that you may encounter when operating the printer. Also, it provides solutions. Messages Possible Cause Recovery Procedure Head Open * The printer top cover is open. * Please close the top cover. * Supply a new label roll.

  • Page 31: Maintenance

    6. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab (Head cleaner pen) Lint-free cloth Vacuum / Blower brush 100% ethanol 2. The cleaning process is described as following: Printer Part Method Interval...
  • Page 32 Corporate Headquarters Manufacturing/Service 803 Camarillo Springs Road, Suite-D 5033 Sirona Drive, Suite-800 Camarillo, CA 93012 Charlotte, NC 28273 TEL: 800.215.9192 TEL: 800.476.2120 FAX: 805.484.5282 FAX: 704.525.6104 Web site: www.AMTDatasouth.com...

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