Chapter 5: Troubleshooting; Identifying Problems - Samsung CL21M6W Owner's Instructions Manual

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If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, then call your nearest service center.

Identifying Problems

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Problem
Poor picture
Poor sound quality.
No picture or sound.
No color, wrong colors or tints.
Picture rolls vertically.
The TV operates erratically
The TV won't turn on.
Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Try another channel.
Adjust the antenna.
Try another channel.
Press the TV/VIDEO button.
Make sure the TV is plugged in.
Check the antenna connections.
Make sure the program is broadcast in color.
Adjust the picture settings.
If the set is moved or turned in a different
direction, the power should be OFF for
at least 30 minutes.
Adjust the antenna.
Check all wire connections.
Unplug the TV for 30 seconds, then try
operating it again.
Make sure the wall outlet is working.
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