Troubleshooting - Panasonic CF-VCW283 Operating Instructions Manual

Troubleshooting

The computer does not recognize
the drive
The MP indicator (
Cannot play disc or read data from it
Cannot eject disc
E
A blue background appears on the
screen with the MPEG image
The disc tray does not close
The computer hangs or restarts
Windows XP
Cannot access file for CD-ROM
drive or DVD-ROM drive
10
Check the settings by following the instructions
in "Preparations" (
Is the drive properly mounted in the multimedia pocket?
) does not light Is the disc loaded on the tray correctly?
Is the disc bent, scratched, or dirty?
Is the computer powered on?
To remove a disc when the
computer is powered off, in-
sert a pointed object such as
the bent-out tip of a paper clip
into the emergency hole.
Pushing it completely to the
end will free the tray so that it
can be pulled out.
Did you open the drive or remove the disc while it
was operating?
Re-insert the disc and close the drive. Press
Enter .
Did you touch the eject button when you close the tray?
Is an external drive (CD-ROM drive, DVD-ROM
drive, etc.) connected?
When the drive is installed, do not use an external
drive (CD-ROM drive, DVD-ROM drive, etc.).
Was the computer turned off before the instal-
lation/removal of the drive?
The computer needs to be off so that the drive
can properly initialize during Windows startup.
When the CD-ROM drive or DVD-ROM drive is
replaced after the CD-R/RW drive has been in-
stalled in the Multimedia Pocket, files inside the
drive sometimes cannot be accessed.
In this case, execute [Scan for hardware changes]
using the following procedure.
1 Select [Device Manager] in [start] - [Control
Panel] - [Performance and Maintenance] - [Sys-
tem] - [Hardware] .
2 Select the drive displayed under [DVD/CD-
ROM drives] (e.g., MATSHITA****), then se-
lect [Action] - [Uninstall] from the menu and
select [OK].
3 Select [Action] - [Scan for hardware changes]
from the menu. (Microsoft Corp. has reported
that the above noted problem occurs.)
page 6).
Emergency Hole