Troubleshooting - Sony MSFD-20U User Manual

Troubleshooting

Before consulting your Sony representative, verify the following. If you are still unable
to identify or solve your problem, consult your retailer or Sony representative.
Problem
The computer does not detect
the drive.
Under Widows Me, 2000, and
98 SE, the "Memory Stick"
Reader/Writer icon is not
displayed in the "My Computer"
window when the drive is
connected.
Cannot insert a floppy disk or
"Memory Stick" into the drive.
GB
12
Cause/Solution
c Your computer and the drive may not be properly
connected. Disconnect the drive from the computer and
reconnect it.
c In Windows Me, 2000, and 98 SE, the "Memory Stick"
Reader/Writer appears as a "Removable Disk" icon.
c You may be trying to insert a floppy disk or "Memory
Stick" in the wrong direction. Make sure that you insert
them in the correct direction.