Notices Used In This Document; Getting Information, Help, And Service; Before You Call - IBM TotalStorage DS4000 FC2-133 Installation And User Manual

Notices used in this document

The caution and danger statements used in this book also appear in the multilingual
Safety Information book provided with your IBM TotalStorage DS4000 FC2-133
Host Bus Adapter. Each caution and danger statement is numbered for easy
reference to the corresponding statements in the safety book.
The following types of notices and statements are used in this book:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
v Attention: These notices indicate possible damage to programs, devices, or
v Caution: These statements indicate situations that can be potentially hazardous
v Danger: These statements indicate situations that can be potentially lethal or

Getting information, help, and service

If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your IBM Eserver xSeries
service, if it is necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation, and use the
v Check for technical information, hints, tips, and new device drivers at the IBM
v Use an IBM discussion forum on the IBM Web site to ask questions.
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the documents
that are provided with your system and software. The information that comes with
your system also describes the diagnostic tests that you can perform. Most xSeries
and IntelliStation systems, operating systems, and programs come with information
that contains troubleshooting procedures and explanations of error messages and
error codes. If you suspect a software problem, see the information for the
operating system or program.
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IBM TotalStorage DS4000 FC2-133 Host Bus Adapter: Installation and User's Guide
inconvenient or problem situations.
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
diagnostic tools that come with your system.
Support Web site:
www.ibm.com/servers/storage/support/disk/
™ ®
or IntelliStation system, and whom to call for