Finding The Information You Need For Service; How Does It Work - Samsung TV E-Manual

How Does it Work?

Having a Samsung Tech service your TV remotely is easy.

Finding the Information You Need for Service

MENU Support Contact Samsung
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Use this option to display the address of the Samsung website, the call center phone number, your
TV's model number, your TV's software version, the Smart Hub info, and other information you may
need to get service support from a Samsung call agent or the Samsung website.
Call the Samsung Contact Center and
ask for remote support.
Open the menu on your TV and go to
the Support section.
Select Remote Management, and
then read and agree to the service
agreements. When the PIN screen
appears, provide the PIN number to the
agent.
The agent accesses your TV.
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