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Toshiba Strata VIe User Manual

Electronic key telephone
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  • Page 2 Handset R i n g i n g Volume C o n t r o l Speaker Speaker Dial Pad C o n t r o l Modular S P K R H O L D ‘Conference Single-Line Electronic Key Telephone (EKT)
  • Page 3 Handset Ringing Headset Volume C o n n e c t o r Speaker\ Dial Pad Speaker Volume Control Modular Cord . Intercom Feature & Function Conference Key i-fold Key Microphone Microphone IO-key - Electronic Key Telephone (EKT)
  • Page 4 Handset Headset Volume Connector , Control Speaker \ Volume Control Modular -Feature & Function Speaker On/Off W \ conf&ence 20-key - Electronic Key Telephone (E KT)

  • Page 5: Table Of Contents

    TABLE OF CONTENTS INFORMATION ..... . . GENERAL Information..... Single-Line Descriptions.

  • Page 6: General Information

    T O S H I B A GENERAL INFORMATION Your Electronic Key Telephone has been designed to provide easy access to the wide range of features offered by your telephone system. The EKT is equipped with a dial pad, 4, 14 or 24 feature keys, a speaker with volume control, and a handset.

  • Page 7: Key Descriptions

    GENERAL INFORIMATION (continued) SINGLE-LINE EKT INFORMATION (cont.) The following features cannot be used with a single- line EKT: Automatic Dialing Keys Do Not Disturb Two-CO Line Conferencing The single-line EKT is a non-speakerphone model that allows handsfree monitoring handsfree answerback. Also, the second modular headset connec- tor is not available for headset or external interface operation.
  • Page 8 GENERAL INFORMATION (continued) KEY DESCRIPTIONS (cont.) DIRECT STATION SELECTION KEYS w Cause a selected EKT to ring by pressing an assigned key; a maximum of two DSS keys may be assigned per EKT. Disturb mode. DOOR LOCK KEY m Controls a door lock mechanism. HOLD KEY m Holds outside calls.

  • Page 9: Led Indications

    GENERAL INFORMATION (continued) KEY DESCRIPTIONS (cont.) PRIVACY/NON-PRIVACY KEY m Allows selection of CO line privacy in a non-private Redials the last telephone number dialed. REPERTORY KEY M Saves telephone number during conversation and auto- matically redials that number when key is depressed in the idle state.
  • Page 10 GENERAL INFORMATION (continued) LED INDICATIONS (cont.) I-HOLD: A fast (4 IPS) flash rate 1%sec. on - %sec. off) indi- cates the CO line placed on hold at the EKT. The EXCLUSIVE HOLD: A very fast flash rate (10 IPS) indicates the CO line is placed on Exclusive Hold.

  • Page 11: Automatic Dialing

    T O S H I B A AUTOMATIC DIALING AUTOMATIC DIALING TO CALL AN AUTOMATIC DIALING NUMBER 1) Lift the handset. 2) Depress any available (9 line key. Listen for dial tone. 3) Depress the m (or the p ) key. 4) Dial the 2-digit automatic dialing code for the desired telephone number.

  • Page 12: Automatic Dialing Keys

    AUTOMATIC DIALING (continued) AUTOMATIC DIALING KEYS PROGRAMMABLE OPTION After accessing a CO line, automatic dialing for telephone number storage and use is available by de- pressing the m key instead of a 2-digit access code. Each m key stores one telephone number (up to 16 digits).

  • Page 13: Saved Number Redial

    AUTOMATIC DIALING (continued) REPEAT LAST NUMBER DIALED (cont.) TO REDIAL LAST NUMBER CALLED 1) Lift the handset. 2) Depress any available CO line key. Listen for dial tone. 3) Depress the m (or the 1 ) key. matically be redialed. Hang up when the call is completed.

  • Page 14: Telephone Number Storage

    AUTOMATIC DIALING (continued) TELEPHONE NUMBER STORAGE TO STORE A TELEPHONE NUMBER IN SYSTEM AUTOMATIC DIALING MEMORY* Automatic dialing telephone numbers can be stored in the system memory by station 10 only. Do not lift the handset. 2) Depress the 1 and i keys, respectively. Dial a 2-digit automatic dialing code.

  • Page 15: * And # Tone Dialing

    AUTOMATIC DIALING (continued) TELEPHONE NUMBER STORAGE (cont.) *Repeat this procedure to replace the stored telephone numbers with new ones. Entering an automatic dialing code that has already been used will replace the current telephone number with any new one entered. ““It may be necessary to insert a pause after the trunk access code to allow for dial tone delay.

  • Page 16: Call Functions

    CALL FUNCTIONS AUTOMATIC CALLBACK (INTERCOM) TO USE AUTOMATIC CALLBACK After reaching a busy or DND station on an intercom call, you may: 1 B) Depress the m *key’;; dial n to set Automatic Callback. Busy tone will stop. You will hear dial tone for 2 sec. and then busy tone again.

  • Page 17: Call Forward

    CALL FUNCTIONS (continued) CALL FORWARD PROGRAMMABLE OPTION Allowed intercom only(all calls will be forwarded). TO SET A CALL FORWARD 1) Depress the m key. CFD LED flashes. 2) Dial the station number to which calls are to be forwarded. 3) Depress them key. CFD LED on steady.

  • Page 18: Conference Calls

    CALL FUNCTIONS (continued) CONFERENCE CALLS TO CONFERENCE UP TO THREE STATIONS AND TWO CO LINES, OR FOUR STATIONS AND ONE CO LINE Establish a one-CO line call. a TO ADD A SECOND CO LINE 1) Depress the m key. You will hear intercom dial tone. The INT LED will flash at the l-use rate.
  • Page 19 CALL FUNCTIONS (continued) (cont.) CONFERENCE CALLS TO CONFERENCE UP TO FOUR STATIONS ON ONE INTERCOM LINE 1) Establish a two-station intercom call. 2) Depress them key. You will hear intercom dial tone. The INT LED will flash at the conference rate. 3) Dial the third station’s number.

  • Page 20: Do Not Disturb

    CALL FUNCTIONS (continued) DO NOT DISTURB This feature allows you to prevent incoming calls from accessing your station. You can still make out- going calls. TO USE DO NOT DISTURB MODE Depress the m key. DND LED will light steady. TO RELEASE THE DO NOT DISTURB MODE Depress the m key.

  • Page 21: Handsfree Answerback

    CALL FUNCTIONS (continued) HANDSFREE ANSWERBACK TO RECEIVE AN INTERCOM CALL (HANDSFREE) 1) You will hear a single long tone, followed by the caller’s voice. The INT LED will flash at the l-called rate. 2) Leave the handset on-hook. 3) To assure a private conversation, depress the w key.

  • Page 22: On-Hook Dialing

    CALL FUNCTIONS (continued) INTERCOM CALLS (cont.) 4) Speak when the ring tone ends. Hang up when the call is completed. “See also Automatic Off-Hook Selection (using single- line EKT). Tone signalling can be accomplished by dialing 0 after the station number. TO RECEIVE AN INTERCOM CALL 1) You will hear a single long tone, followed by the caller’s voice.

  • Page 23: Outside Calls

    CALL FUNCTIONS (continued) ON-HOOK DIALING (cont.) Lift the handset to converse. Hang up when the call is completed. key to disconnect. OUTSIDE CALLS TO MAKE AN OUTSIDE CALL 1) Lift the handset. 2) Depress any available m line key.* Listen for dial tone. CO line LED will flash at the l-use rate.

  • Page 24: Speakerphone

    CALL FUNCTIONS (continued) SPEAKERPHONE (cont.) TO RECEIVE AN INCOMING CALL 1) You will hear a ringing tone. 2) Leave the handset on-hook. 3) Depress the key of the CO line that is flashing at the CO incoming rate. CO LED will flash at the l-use rate. 4) Speak at a normal voice level in the direction of the telephone.

  • Page 25: Tone Signalling

    CALL FUNCTIONS (continued) SPEAKERPHONE (cont.) nying LED are OFF during on-hook dialing and ON at all other times while the speakerphone is activated. They can be switched OFF/ON or vice versa by a momentary depression of the m key. They will then remain in the same state until the m key is depressed again or the call is terminated.

  • Page 26: Trunk Queuing

    CALL FUNCTIONS (continued) TRUNK QUEUING This feature provides a means for station users to be placed in a waiting queue for a busy outgoing trunk group, and to be called back when a trunk in the group is available. TO USE TRUNK QUEUING 1) Lift the handset.

  • Page 27: Call Hold And Transfer

    CALL FUNCTIONS (continued) TRUNK QUEUING (cont.) *You may cancel the request at anytime prior to the actual callback by depressing the m key and dialing 0 1, means the trunk has already been seized or received an incoming call. Your request is not cancelled. You will be called again the next time a trunk becomes idle.

  • Page 28: Call Transfer With Camp-On

    CALL HOLD and TRANSFER (cont.) CALL TRANSFER WITH CAMP-ON This feature allows you to transfer an outside call to a station that is either idle or busy. TO TRANSFER A CALL 1) While connected to an outside call, depress the The CO LED changes to conference flash.
  • Page 29 CALL HOLD and TRANSFER (cont.) CALL TRANSFER WITH CAMP-ON (cont.) 3. You may reconnect to a transferred line (anytime before it is answered) by depressing the appropriate TO ANSWER A TRANSFERRED CALL (if your sta- tion is idle) 1) Voice signalling: a) You will hear a single long tone, followed by an announcement.
  • Page 30 CALL HOLD and TRANSFER (cont.) CALL TRANSFER WITH CAMP-ON (cont.) TO ANSWER A TRANSFERRED CALL (if your sta- tion is busy) 1) You will hear a 1-sec. warning tone. The outside call is camped-on your station. *The CO LED flashes at the l-hold rate. 2) You have several choices: a) Depress the appropriate m key.

  • Page 31: Exclusive Hold

    CALL HOLD and TRANSFER (cont.) EXCLUSIVE HOLD (CO line must appear on your station) While connected to an outside call, depress the The CO line LED will flash at a fast (10 IPS) rate. To reconnect the call, depress thealine key on hold.

  • Page 32: Messages

    T O S H I B A MESSAGES MESSAGE WAITING PROGRAMMABLE OPTION 1) The Message Center calls the station on intercom. If no answer, depress the m key on the Message Center EKT. This causes the MW/FL LED on the called station to illuminate. go off when the connection is broken).

  • Page 33: Station-To Station Message Waiting With Lcd

    MESSAGES (continued) STATION-TO-STATION MESSAGE WAITING WITH LCD 1 ) Lift the handset. 2 ) Dial the desired station number. If no answer (busy or DND), depress the m key. This causes the m key on the called station to flash. The called station’s LCD will display the calling station number.

  • Page 34: Miscellaneous Features

    MISCELLANEOUS FEATURES ACCOUNT CODE RECORDING On some calls, you may be required (forced) to dial an account code before dialing an outside number. On other calls, you may wish to record an account number voluntarily after either dialing an outside number or receiving an incoming call.

  • Page 35: A L A R M

    MISCELLANEOUS FEATURES (cont.) ALARM m A station lo-only programmable option used with an optional Door Phone Control Unit and alarm system to cause a signal in the system. Depressing the m key resets the alarm signal in the system. BACKGROUND MUSIC (BGM) If Music-on-Hold is available on your system, you may listen to background music via your station’s speaker by depressing the m key.

  • Page 36: Door Phone

    MISCELLANEOUS FEATURES (cont.) DOOR PHONE TO ANSWER THE DOOR PHONE 1) You will hear a distinctive ringing tone. 2) Lift the handset. The INT LED lights. You are connected to the door phone. Hang up when the call is completed. TO CALL/MONITOR A DOOR PHONE 1) Lift the handset.

  • Page 37: Privacy/Non-Privacy

    MISCELLANEOUS FEATURES (cont.) OVERRIDE (cont.) TO INITIATE EXECUTIVE OVERRIDE (PROGRAM- MABLE OPTION) After reaching a busy station, Executive Override allows you to enter an established conversation by dialing 1. A tone signal will be heard prior to entering the conversation. PRIVACY/NON-PRIVACY PROGRAMMABLE OPTION In a non-private system, the M key prevents...

  • Page 38: Tone/Pulse Sending

    MISCELLANEOUS FEATURES (cont.) TONE/PULSE SENDING PROGRAMMABLE OPTION In some areas, CO line calls must be made using rotary-dial pulses. In order to access remote equipment requiring tones in these areas (such as automatic tellers or answering machines), you must change to DTMF tone sending after you have dialed the outside directory number.

  • Page 39: Liquid Crystal Display

    LIQUID CRYSTAL DISPLAY Your EKT is equipped with a 32-character Liquid Crystal Display (LCD), consisting of two rows of 16 characters each. In its idle state, the lower 16 characters give you an accurate desk clock and calendar combina- tion. When you have an outside call in progress, an Elapsed Time display gives a constant reminder of the call duration.
  • Page 40 LIQUID CRYSTAL DISPLAY (continued) 13) CO Line Number Incoming CO call - if your EKT is programmed for incoming 1) Incoming Call ringing on that CO line. Transferred CO call - CO line is transferred in the ringing state by another station. Camped-on CO call - CO line 2) When call is was camped-on your busy EKT...
  • Page 41 LIQUID CRYSTAL DISPLAY (continued) 2. On a CO line call, the dis- play can be forced to change from Dialed Number to Date/ Time by depressing the i (or m ) key and then to the Elaosed Time dis&av bv key depressions will then alternate the display between Date/Time and Elapsed Time.
  • Page 42 T O S H I B A LIQUID CRYSTAL DlSPlA When you set up a two-CO line conference, both CO line num- bers will be displayed until the display switches to Elapsed Time. The Elapsed Time shown will be for the first line in the confer- ence.
  • Page 43 LIQUID CRYSTAL DISPLAY (continued) Recalling Station When a transferred call goes unanswered, it will recall the station that transferred The display will show the CO line number and the station number to which it was originally transferred. DATE/TIME ADJUSTMENT This operation is possible from station 10 only. 1) Handset on-hook.

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