Ibm Support - IBM TIVOLI SC23-8765-00 User Manual

IBM Support

IBM Support
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Document
IBM Maximo Reconciliation Module
Implementation Guide
IBM Maximo Report Administration and
Development Guide
IBM Maximo System Administrator's
Guide
IBM Maximo User's Guide
IBM Maximo Workflow Implementation
Guide
IBM Maximo Enterprise Adapter System
Administrator's Guide
IBM Software Support provides assistance with product defects.
Before contacting IBM Software Support, your company must have an active IBM
software maintenance contract, and you must be authorized to submit problems
to IBM. For information about the types of maintenance contracts available, see
"Enhanced Support," in the Software Support Handbook at
techsupport.services.ibm.com/guides/services.html.
Complete the following steps to contact IBM Software Support with a problem:
1
Define the problem, gather background information, and determine the
severity of the problem. For help, see "Contacting IBM" in the Software Support
Handbook at techsupport.services.ibm.com/guides/beforecontacting.html.
2
Gather diagnostic information.
3
Submit your problem to IBM Software Support in one of the following ways:
a
Online: Click the Report problems tab on the IBM Software Support site:
www.ibm.com/software/support/probsub.html.
Description
Describes how to use the IBM
Maximo Reconciliation module to
reconcile the two types of information
that IBM Maximo maintains about
information technology (IT) assets:
! IT asset data
! Deployed asset data
Describes how to use Actuate to
design and administer IBM Maximo
reports.
Describes database configuration,
security, and other administrative
level applications and tasks.
Provides an overview of the IBM
Maximo end-user applications. It also
describes how the IBM Maximo
applications interact with each other.
Provides information about how to
use IBM Maximo to plan, design,
build, test, implement, and manage
Workflow processes.
Describes how to configure and use
the IBM Maximo Enterprise Adapter.
IBM Maximo for Government: Maximo User's Guide Addendum