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User Manual
- Direct 3D is not supported under XP. It would be supported under Vista Aero
mode.
General Recommendation
- Check to make sure that the device is plugged in correctly to the host system.
Make sure that the USB port that you are using is USB 2.0.
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Unplug the USB cable of USB graphics device and re-insert it.
Check to see that the monitor is connected correctly and is powered ON.
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Make sure to restart your computer after the driver installation.
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Try a different USB 2.0 port and/or computer.
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Unplug all other USB devices from the system.
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Try connecting the USB cable of USB graphics device directly to the computer
instead of through a hub.
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Reset/refresh/resynchronize your monitor.
Media Playback
During video playback on all platforms, please do not change the display mode,
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position or arrangement of video player window (such as dragging the video player
window between main display and attached display). This usually causes the video
player to have strange behavior and the video may stop playing. We suggest
stopping the video playback, moving the window to the USB graphics device
attached display and then selecting the video clip to start playing.
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You may experience poor video performance on USB graphics device attached
display under some low-spec PC system.
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Video rendering using hardware overlays is supported.
Some DVD playback software packages do not support playing on a second
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display adapter of any kind. You may try to open the media player in the secondary
display first before start playing the DVD.
Your PC may be lack of certain video codec to support playback of certain video
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format. Please use the link below to install license free media codec.
K- Lite:
http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm
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Video/Media players have different decoding capability under different display
modes. For better performance on watching DVD or certain video format on the
USB graphics device attached display, it is recommended to use the following
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