What Is Remote Support - Samsung 9000 Series User Manual

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely:
Diagnose your TV
Adjust the TV settings for you
Perform a factory reset on your TV
Install recommended firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is easy.
1. Call the Samsung
Contact Center
and ask for remote
support.
2. Open the menu 3. Select Remote
on your TV and
go to the Support
section.
English - 26
4. The agent will then
Management and access your TV.
Provide the Pin# to That's it!
the agent.