Troubleshooting - Denon DCD-2020AE Owner's Manual

Troubleshooting

If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner's manual?
3. Are the other devices operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
GGeneralH
Symptom Cause
Disc tray does not • The power is not on.
open.
"NO DISC" is • The disc is not properly loaded.
displayed even
though a disc is
loaded.
"TRACK 0 • The loaded disc is not a CD.
0m00s" is
displayed even
though a disc is
loaded.
Playback does not • The disc is dirty or scratched.
start even when
1/3
the button
is pressed.
No sound • The output cables
is produced properly connected
or sound is amplifier.
distorted. • The amplifier's function setting
or adjustments are not right.
A specific section • The disc is dirty or scratched.
of a disc does not
play properly.
Programmed • The tracks have not
playback is not programmed properly.
possible. • Programmed playback is not
possible with MP3 and WMA
files.
CD
Countermeasure
• Turn on the power.
• Reload the disc.
• Load a CD.
• Wipe the dirt off the disc or
replace the disc.
are not • Check the connections.
to the
• Check the amplifier's functions
and controls and adjust as
necessary.
• Wipe the dirt off the disc or
replace the disc.
been • Program properly.
• Use a CD.
Symptom
A CD-R or CD-RW • The disc has not been finalized.
disc cannot be • The recording conditions and/or
played. the quality of the disc itself are
poor.
The unit does not • The batteries are dead.
operate properly
when the remote • The remote control unit is too far
control unit is from the unit.
Page
operated.
10
File recorded in • You have selected a copyright-
MP3 or WMA protected WMA file or a file that
26
formats cannot be cannot be played normally.
played.
Sound is too quiet • The PC volume is turned down.
when signals are
24, 26
output from a PC.
GiPodH
Symptom
The iPod cannot • Cable is not properly connected. • Reconnect.
26
be played.
4, 6, 8
–
26
16
12
28
Cause Countermeasure
• Finalize the disc then play it.
• Use a properly recorded disc.
• Replace the batteries with new
ones.
• Move the remote control unit
closer to the unit.
o p
• Use the button on the
remote control unit to select a
different file.
• Turn the PC volume up.
Cause Countermeasure
Page
24, 27
24
23
23
12
17
Page
6