Troubleshooting: Ring Tones, Sounds, And Alerts - Blackberry 9350 User Manual

User Guide
Turn on or turn off event sounds
Event sounds alert you when you turn on or turn off your BlackBerry smartphone, when the battery power level is full or low,
and when you connect or disconnect a USB cable or accessory to or from your smartphone.
1. On the home screen or in a folder, click the Options icon.
2. Click Accessibility.
3. Change the Event Sounds field.
4. Press the key > Save.
Troubleshooting: Ring tones, sounds, and
alerts
My smartphone is ringing or vibrating more times than
expected
For calls, the number of times that your BlackBerry smartphone vibrates isn't determined by the number of vibrations that
you set in your sound profile, and there's no setting for the number of rings if you don't subscribe to voice mail. Your
smartphone vibrates or rings until the caller or the wireless network ends the connection.
My smartphone isn't ringing or vibrating when I
receive a call or message
Try the following actions:
• On the home screen, click your Sound and Alert Profiles icon. Verify that your profile isn't set to All Alerts Off or Silent.
• If you have created contact alerts, on the home screen, click your Sound and Alert Profiles icon. Click Change Sounds
and Alerts > Sounds for Contacts. Click a contact alert. Click Phone or Messages. Verify that the Volume field isn't set
to Silent and that the Vibration field isn't set to Off.
166
Ring tones, sounds, and alerts