Troubleshooting The Phone - Blackberry 9300 User Manual

User Guide
• To request that your phone number is displayed, change the Restrict My Identity field to Never.
• To request that the network decide whether to hide or display your phone number, change the Restrict My Identity field to Network
Determined.
6. Press the Menu key.
7. Click Save.
Turn off the prompt that appears before you delete items
You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords.
1. On the Home screen, click an application icon.
2. In an application, press the Menu key.
3. Click Options.
4. If necessary, click General Options.
5. Change the Confirm Delete field to No.
6. Press the Menu key.
7. Click Save.
Reset a call timer
A call timer provides the estimated duration of calls. For more information about the exact duration of a call, contact your wireless service
provider.
1. From the Home screen, press the Send key.
2. Press the Menu key.
3. Click Status.
4. Click Last Call or Total Calls.
5. Click Clear Timer.
6. Press the Menu key.
7. Click Save.

Troubleshooting the phone

I cannot make or receive calls
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• Verify that your wireless service plan includes phone or voice services.
• If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list
or turn off fixed dialing.
• If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including
the country code and area code, for your contact.
• If you are not receiving calls, verify that call blocking and call forwarding are turned off.
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Phone