Troubleshooting - Saeco HD8855 User Manual

Machine actions
The machine does not
switch on.
The drip tray gets fi lled
although no water is
drained.
Coff ee is not hot enough.
No hot water is dispensed. The hot water/steam wand is clog-
The machine is not fi lling
the cup.
Coff ee has not enough
crema.
(See note)
The milk was not frothed.

TROUBLESHOOTING

This chapter summarizes the most common problems you could en-
counter with your machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Saeco hotline in your country. You
fi nd its contact details in the warranty booklet by-packed separately or on
www.philips.com/support.
Causes
The machine is not connected to
the electric network.
The power button is set on "0".
Sometimes water is drained auto-
matically by the machine into the
drip tray to manage the rinsing of
the circuits and ensure optimum
machine performance.
The cups are cold.
Beverage temperature in the pro-
gramming menu is set to low.
Cold milk is being added to the
coff ee.
ged or dirty.
The machine has not been pro-
grammed.
The blend is unsuitable, coff ee is
not freshly roasted or the grind is
too coarse.
The coff ee beans or the pre-
ground coff ee are too old.
The Carafe is dirty or not inserted
correctly.
ENGLISH
Solutions
Connect the machine to the electric
network.
Check that the power button is set to
"I".
This is seen as normal machine beha-
vior.
Preheat the cups with hot water or use
the hot water dispenser.
Ensure that the temperature is set to
Normal or High in the beverage pro-
gramming menu.
Cold milk will reduce the temperature
of the end product. Therefore please
pre-heat the milk before adding it.
Clean the hot water/steam wand
(please refer to chapter "Cleaning and
maintenance").
Check if it is clogged by looking into
the spout. Use a pin or needle to make
a hole through the limestone.
Enter the beverage programming
menu and adjust the coff ee length set-
ting to your liking for every beverage.
Change coff ee blend or adjust the
grind as explained in chapter "Adju-
sting the Ceramic Coff ee Grinder".
Ensure that fresh coff ee beans or pre-
ground coff ee are being used.
Verify the correct cleaning of the carafe
and its insertion.
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