MUTOH Rockhopper 3 Extreme Operation Instructions Manual
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MUTOH Rockhopper 3 Extreme Operation Instructions Manual

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Operation
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Rockhopper 3 Extreme
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  • Page 1 Operation Instructions Rockhopper 3 Extreme English...
  • Page 2 Operation Instructions Rockhopper 3 Extreme English This page is intentionally left blank AP-77150 – Rev. 1.1 – 05/04/07...

  • Page 3: Copyright Notice

    This document may not be reproduced by any means, in whole or in part, without written permission of the copyright owner. This document is furnished to support the Mutoh Rockhopper 3 Extreme series Printer. In consideration of the furnishing of the information contained in this document, the party to whom it is given, assumes its...
  • Page 4 Operation Instructions Rockhopper 3 Extreme English This page is intentionally left blank AP-77150 – Rev. 1.1 – 05/04/07...

  • Page 5: Table Of Contents

    Operation Instructions Rockhopper 3 Extreme English TABLE OF CONTENTS Safety Instructions.................. 7 Introduction ..................7 Warnings, Cautions and Notes ............7 Important safety instructions............... 7 Warning labels .................. 10 Product Overview ................. 13 Part names and functions ..............13 In-the-box contents ................18 Installation requirements..............
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  • Page 7: Safety Instructions

    Operation Instructions Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS 1 SAFETY INSTRUCTIONS 1.1 INTRODUCTION This chapter explains the meaning of safety terms for personnel who operate this equipment, important safety instructions, and the positions of the warning labels. Important Be sure to follow all instructions and warnings in this manual when using the equipment.
  • Page 8 Operation Instructions Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS • Stop using your printer if a liquid has been spilled into it. This may cause electrical shock or fire. Power OFF the printer as soon as possible, unplug the power cord and contact your local MUTOH dealer.
  • Page 9 Operation Instructions Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS • Do not touch the cutter blade. Doing so may result in bodily injury. • Do not cut hard objects or drop the cutter. Doing so may damage or chip the cutter blade.

  • Page 10: Warning Labels

    Operation Instructions Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS 1.4 WARNING LABELS The handling, attachment locations, and types of warning labels are explained below. Warning labels are attached on areas which require attention. Read and understand the positions and contents thoroughly before performing your work.
  • Page 11 Operation Instructions Rockhopper 3 Extreme CHAPTER 1 : SAFETY INSTRUCTIONS 4-10 1.4.2.2 Location and types of warning labels on back part. Type CAUTION THIS UNIT HAS TWO POWER SUPPLY CORDS, WHEN WiNDING UNIT IS PROVIDED. TO REDUCE THE RISK OF ELECTRICAL SHOCK, DISCONNECT ALL POWER SUPPLY CORDS BEFORE SERVICING.
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  • Page 13: Product Overview

    Operation Instructions Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2 PRODUCT OVERVIEW 2.1 PART NAMES AND FUNCTIONS Part names and functions are explained below. 2.1.1 Front Name Function Heater plate Supports and heats the media during printing. Keeps the operator safe from the drive parts of the printer while it is operating.
  • Page 14 Operation Instructions Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.1.2 Rear Connection Ethernet connector Card reader slot SmartChip label HardDisk bracket cover Centronics connector Foot switch connector Power inlet Environmental label DB-25 connector ID label AP-77150 – Rev. 1.1 – 05/04/07...

  • Page 15: Heater System

    Operation Instructions Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.1.3 Heater system Under the print platforms, heater strips are attached. Each heater can be set separately. Please refer to the table below to know the function of each heater.

  • Page 16: Operation Panel

    Operation Instructions Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.1.4 Operation panel 2.1.4.1 Keys Name Normal Setup menu display [POWER] key Switch the printer ON and OFF Switch the printer ON and OFF [F1] key Executes the function assigned to F1.
  • Page 17 Operation Instructions Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.1.4.2 LCD and LED’s Name Colour Status Function LCD monitor The monitor displays the operation status and error messages of the printer. POWER lamp Green The printer is on. The printer is off.

  • Page 18: In-The-Box Contents

    Operation Instructions Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.2 IN-THE-BOX CONTENTS After unpacking the packaging box, inspect if the unit is not damaged and that all necessary parts are present. Notes The contents of the packages may be different depending on the market where they are used. Contact your local MUTOH dealer or distributor for details.

  • Page 19: Accessories Box

    Operation Instructions Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.2.3 Accessories box Description Power cable Plain washers M6 Spring washers M6 Foot switch Hexagon socket head cap screw (M6 x 30) Hexagon socket head cap screw (M6 x 16) Assembly tool (hex.
  • Page 20 Operation Instructions Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.2.4 Machine Starters Kit Description User’s Guide Rockhopper 3 Extreme Quick installation Guide + CD Instruction sheet starter kit Getting Started with Mutoh’s 1-in-ALL Rockhopper 3 Extreme logo Eco-Solvent Ultra Logo...
  • Page 21 Operation Instructions Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.2.5 User Maintenance kit Order number: KY-80300 Kit content: Description Quantity Sponge plate Wipers Spitting box sponge Cleaning Liquid 250 ml Instruction sheet Good shape kit KY-80305* * Good shape kit order number: KY-80305...

  • Page 22: Installation Requirements

    Operation Instructions Rockhopper 3 Extreme CHAPTER 2 : PRODUCT OVERVIEW 2.3 INSTALLATION REQUIREMENTS An Authorized Mutoh technician will install your unit and will make the printer ready for its first job. A room which meets the environmental and space conditions should be foreseen by the user.

  • Page 23: Basics

    Operation Instructions Rockhopper 3 Extreme CHAPTER 3 : BASICS 3 BASICS 3.1 SWITCHING THE POWER ON/OFF Caution Before powering ON the unit, make sure the waste bottle is installed. 3.1.1 Switching the power ON 3.1.2 Turning the power ON Turn the power of the unit ON according to following procedure.

  • Page 24: Loading Media

    Operation Instructions Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.2 LOADING MEDIA 3.2.1 Loading roll media Please refer to the User’s Guide of the Unwinder/Winder 100 or the T- winder to know how to load roll media. 3.2.2 Loading sheet media You can use the following sheet media with your printer.
  • Page 25 Operation Instructions Rockhopper 3 Extreme CHAPTER 3 : BASICS Load the sheet media into the insertion slot at the front of the printer. Step 6 : Sheet media Insertion slot Set the right edge of the media so that it is parallel with the media setting position.

  • Page 26: Setting Media Type

    Operation Instructions Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.2.3 Setting media type The procedure for setting media type is explained below. Turn the printer on and load the media. Step 1 : Once the media has been set, the media initial menu will be displayed.

  • Page 27: Replacing Ink Cassettes

    Operation Instructions Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.3 REPLACING INK CASSETTES 3.3.1 Replacement time Replace ink cassettes in the following situations: a. The ink cassette is almost empty: The following message will be displayed: Printing operation will continue.

  • Page 28: Replacement Procedure

    Operation Instructions Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.3.3 Replacement procedure Follow the steps below to replace ink cassettes. If the printer is turned on, make sure of the following Step 1 : • Printing or other operations are not performed.

  • Page 29: Replacing The Cutting Blade

    Operation Instructions Rockhopper 3 Extreme CHAPTER 3 : BASICS REPLACING THE CUTTING BLADE 3.3.4 Replacement time Replace the cutting blade under the following conditions. a. Media cannot be cut clearly b. When the cut edge has scuffing 3.3.5 Replacement procedure Follow the steps below to replace the cutting blade.

  • Page 30: Replacing The Waste Bottle

    Operation Instructions Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.4 REPLACING THE WASTE BOTTLE 3.4.1 Replacement Time Replace the waste liquid tank when following message is displayed. 3.4.2 Replacement Procedures Follow the steps below to replace the waste liquid tank.

  • Page 31: Transfer And Transportation

    Operation Instructions Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.5 TRANSFER AND TRANSPORTATION 3.5.1 Transferring the printer Following are instructions for transferring the printer. Caution • Keep the printer horizontally during transfer. • Do not tilt the printer, stand it against a wall, or turn it upside down. Doing so may cause ink to leak inside the printer.

  • Page 32: Transporting The Printer

    Operation Instructions Rockhopper 3 Extreme CHAPTER 3 : BASICS (2) After the transfer Follow the steps below to prepare the printer to be used after the transfer. Make sure that you place the printer on an adequate place. Step 1 : Notes For connecting cables, refer to the following.

  • Page 33: Longstore

    Operation Instructions Rockhopper 3 Extreme CHAPTER 3 : BASICS 3.6 LONGSTORE When transporting your printer or leaving your printer unattended for five days or more, it is highly recommended to LongStore the printer in order not to damage the heads and/or complete ink system. This means that the complete ink channel system will be filled with Eco-Solvent Ultra Cleaning liquid.
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  • Page 35: Periodical Maintenance

    Operation Instructions Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4 PERIODICAL MAINTENANCE 4.1 DONE BY END USER This section describes the periodical services required for this machine. The periodical services ensure stable printout quality of the machine. In the periodical services, some service parts may be checked, cleaned, or replaced.

  • Page 36: Weekly Maintenance

    Operation Instructions Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.1 Weekly Maintenance 4.1.1.1 Clean the edges of the caps and the area around the caps Power ON the printer and go to the “WiperClean-Menu”, DON’T press enter when in it.
  • Page 37 Operation Instructions Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.1.2 Cleaning around the bottom of heads Open the left maintenance covers by removing the four screws. Step 1 : Power ON the printer and go to the “WiperClean-Menu” DON’T press enter when in it.

  • Page 38: Every 2 Weeks Maintenance

    Operation Instructions Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.2 Every 2 weeks maintenance 4.1.2.1 Cleaning the wipers Power ON the printer and go to the “WiperClean-Menu”, DON’T press enter when in it. Step 1 : This will cause the unlocking of the carriage.

  • Page 39: Monthly Maintenance

    Operation Instructions Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.3 Monthly maintenance 4.1.3.1 Replacing the wipers Power ON the printer and go to the “WiperClean-Menu”. This will cause the unlocking of the Step 1 : carriage. Slide the carriage to the left side of the machine.
  • Page 40 Operation Instructions Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.3.2 Replacing the sponge in the spitting box. Notes • Use gloves and tweezers to change the absorbent in the flushing box. Go to the WiperClean menu and DON’T press enter when in it.

  • Page 41: Every 6 Months Maintenance

    Operation Instructions Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.4 Every 6 months maintenance 4.1.4.1 Change upper sponge at back of the capping station. Go to the WiperClean menu and DON’T press enter when in it. Step 1 : Going to the WiperClean menu will unlock the head Remove the two screws fixing the sponge (1).
  • Page 42 Operation Instructions Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.5 Cleaning You need to clean the printer periodically to keep it in best working condition. Important • Do not insert or drop metal or inflammable objects into openings, such as ventilation outlets.
  • Page 43 Operation Instructions Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.5.2 Cleaning the inside of the printer (1) Cleaning frequency Clean once a month. (2) Cleaning procedure The following are instructions for cleaning the inside of the printer. Follow the steps below.
  • Page 44 Operation Instructions Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.1.5.3 Head cleaning If printouts become faint or partially missed, perform head cleaning to clean the surface of the head and the nozzles. Follow the steps below to perform head cleaning.

  • Page 45: Done By Authorised Mutoh Technician

    Operation Instructions Rockhopper 3 Extreme CHAPTER 4 : PERIODICAL MAINTENANCE 4.2 DONE BY AUTHORISED MUTOH TECHNICIAN An Authorized Mutoh technician should check and replace some components of your printer on frequent base (every 6 and 12 months). Be sure to remind your distributor when the replacements should be done.
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  • Page 47: Preparations Before Printing

    Media Range As one of the world's largest manufacturers of wide-format piezo inkjet printers, Mutoh Europe is committed to deliver total solutions : machine, RIP software, inks and media with matching profiles, i.e. anything you need to start production of top quality outputs in no time.

  • Page 48: Precaution On Storing Media

    Operation Instructions Rockhopper 3 Extreme CHAPTER 5: PREPARATIONS BEFORE PRINTING 5.1.3 Precaution on storing media When storing media, pay attention to the following. • Do not store media in high temperature, high humidity, or direct sunlight. • Store sheet media in the original bag after unpacking.

  • Page 49: Set The Correct Distance Adjust (Step)

    Operation Instructions Rockhopper 3 Extreme CHAPTER 5: PREPARATIONS BEFORE PRINTING 5.2 SET THE CORRECT DISTANCE ADJUST (STEP) Obtaining constant printing quality on a wide-format Piezo inkjet printer is not only determined by the working environment, the RIP, the profiles, the inks and the media which are used. One of the key factors for obtaining constant output quality is the correct distance adjustment, also called “step”, on your Mutoh inkjet...

  • Page 50: How To Change The Step

    Operation Instructions Rockhopper 3 Extreme CHAPTER 5: PREPARATIONS BEFORE PRINTING 5.2.2 How to change the step 1) Via the status screen Press in the Ready to print screen Step 1 : Press Step 2 : Press to change the step...
  • Page 51 Operation Instructions Rockhopper 3 Extreme CHAPTER 5: PREPARATIONS BEFORE PRINTING 3) Via the printer interface It is also possible to print a pattern via the firmware. But this is not that precisely as with the DVD. Please follow the steps below: Go to the Dist.
  • Page 52 Operation Instructions Rockhopper 3 Extreme CHAPTER 5: PREPARATIONS BEFORE PRINTING Print pattern 1 or 2. Step 3 : Adjust the step with the Step 4 : Reprint the patterns until step is set correctly. Step 5 : AP-77150 – Rev. 1.1 – 05/04/07...
  • Page 53 Operation Instructions Rockhopper 3 Extreme CHAPTER 5: PREPARATIONS BEFORE PRINTING 5.2.3 Helpful tools for setting the step The step can be set / changed in two different ways: • Using the enclosed DVD • Via the printer interface Notice that your step will be set more precisely when using the files on the DVD instead of the ones embedded in the firmware.

  • Page 54: I² Technology

    Operation Instructions Rockhopper 3 Extreme CHAPTER 5: PREPARATIONS BEFORE PRINTING 5.3 I² TECHNOLOGY Without weaving ON, an image is completed (formed) by printing a series of complementary rectangular shaped stripes (bands, swaths, passes). Inherent to classic inkjet printing is that ink drying effects, stepping mismatch, miss firing nozzles show up in the printed image via ink bleeding and various types of banding.
  • Page 55 Operation Instructions Rockhopper 3 Extreme CHAPTER 5: PREPARATIONS BEFORE PRINTING Weaving User Tip Print Modes 2 pass 4 pass method Supported Preferred setting for signage/poster 2 pass 720x720 applications 4 pass containing big 2 pass 540x720 areas with solid 4 pass...

  • Page 56: Printing Flow

    Operation Instructions Rockhopper 3 Extreme CHAPTER 5: PREPARATIONS BEFORE PRINTING 5.4 PRINTING FLOW The following flowchart gives you a view on which steps should be taken to make a print. This is a very short summary of what should be done.

  • Page 57: Printer Menu

    Operation Instructions Rockhopper 3 Extreme CHAPTER 6: PRINTER MENU 6 PRINTER MENU 6.1 HOW TO WORK IN THE MENU Please find below all necessary information on how to switch, select and cancel menu items. 6.1.1 Main screen When powering ON the printer, it will (when no errors occur) start up in its main screen. The function of each key is explained below 1 →...

  • Page 58: Changing Between The Screens

    Operation Instructions Rockhopper 3 Extreme CHAPTER 6: PRINTER MENU 6.1.3 Changing between the screens To change the printer status, follow the steps below. 6.1.3.1 From main screen to menu screen Press either on the operation panel when the printer is in the main screen to go to menu screen 1/7 –...

  • Page 59: Operation Panel In Standby Mode

    Operation Instructions Rockhopper 3 Extreme CHAPTER 6: PRINTER MENU 6.2 OPERATION PANEL IN STANDBY MODE This section describes functions operated on the operational panel when the printer is in the normal status. 6.2.1 [F1] – Feeding, Cutting media and Step Adjust When you want to feed media forward or backward, follow the steps below: Verify the following regarding the condition of the printer.
  • Page 60 Operation Instructions Rockhopper 3 Extreme CHAPTER 6: PRINTER MENU Press the [F2] key of the operation panel. Step 2 : To shift to the cleaning menu. Press the [F1] key or the [F2] key on the operation panel. Step 3 :...
  • Page 61 Operation Instructions Rockhopper 3 Extreme CHAPTER 6: PRINTER MENU 6.2.3.2 Activate/ deactivate heaters. In the second menu, press the [F1] key to activate or deactivate all heating elements. In case the heating elements are activated, the display will mention “SET OFF”. By pressing the [F4] key you can deactivate the heating elements.

  • Page 62: Operation Panel During Printing

    Operation Instructions Rockhopper 3 Extreme CHAPTER 6: PRINTER MENU 6.3 OPERATION PANEL DURING PRINTING When sending a file to your printer, following messages can be displayed. 6.3.1 When heaters are not ready When the heaters are not reached their target temperature, the following screen will be displayed.
  • Page 63 Operation Instructions Rockhopper 3 Extreme CHAPTER 6: PRINTER MENU 6.3.2.2 [F2] - Cleaning While printing, it could be possible that some nozzles drop out, in that case, perform a little, normal or powerful cleaning. Please follow the steps below to perform a cleaning.

  • Page 64: Operation Panel After Printing

    Operation Instructions Rockhopper 3 Extreme CHAPTER 6: PRINTER MENU 6.4 OPERATION PANEL AFTER PRINTING The operations performed after printing, are described here. 6.4.1 Cut off media with the printer knife The media cutting procedure is described below. Roll media is automatically cut after printing when "Auto" is set on the cut media menu and roll media has been set.

  • Page 65: Manually Cut Off Media

    Operation Instructions Rockhopper 3 Extreme CHAPTER 6: PRINTER MENU 6.4.2 Manually cut off media This section explains how to cut the media manually. When "Manual" is set in the media cut menu, the media can be cut manually. Cut the media according to the following procedure.

  • Page 66: Menu Overview (1/7 - 7/7)

    Operation Instructions Rockhopper 3 Extreme CHAPTER 6: PRINTER MENU 6.5 MENU OVERVIEW (1/7 – 7/7) SetupMenu 1/7 Ink Status Origin Set (1/1) Bottom Left Right Test Print (1/2) Setup Adj. Uni-D Nozzle Check Adj. Bi-D (2/2) Palette Maintenance Media Set...
  • Page 67 Operation Instructions Rockhopper 3 Extreme CHAPTER 6: PRINTER MENU (4/5) 2880 x 1440 4 pass 1440 x 2880 4 pass Diag 2880 4 pass (5/5) 540x720 2 pass 4 pass Direction (1/1) UniDir BiDir Repeat Prn (1/1) Count IntervalTime HeadSpeed...
  • Page 68 Operation Instructions Rockhopper 3 Extreme CHAPTER 6: PRINTER MENU SetupMenu 4/7 Utility (1/3) ErrorDisp (1/1) PaperDet, (1/2) Normal TakeUpRoll RollFeed (2/2) Prn+Wipe OnCleaning (1/1) Normal Little Powerfull Width (2/3) Prn + Wipe Smart Top (1/1) AutoCleaning (1/1) Waiting Before Print...
  • Page 69 Operation Instructions Rockhopper 3 Extreme CHAPTER 6: PRINTER MENU SetupMenu 5/7 DataDump (1/1) Start/End InkManager (1/2) HeadWash (1/1) InkLoad (1/1) Pump1 Pump2 InkChange (1/1) (2/2) LongStore (1/1) InkSupply (1/1) ChipMgr (1/1) Printer * Cassette ColorMode ** (1/1) 2*4_symm 2*4_1C1H (*) For future use only.

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