Before Calling For Service - Amana Commercial Microwave Oven Owner's Manual

To avoid electrical shock which can cause severe personal injury or death, do not remove outer case at any time.
Only an authorized servicer should remove outer case.
Problem
Oven does not operate.
Oven operates intermittently.
If oven does not accept entries when pad is
pressed.
If oven malfunctions or shows CALL SERVICE
or an ERROR with a number
Oven operates but does not heat food.
HOT displays
CALL SERVICE (flashing after cook cycle)
Part No. 20072101
Printed in U.S.A. 12/11

Before Calling for Service

Possible Cause
Confirm oven is plugged into dedicated circuit.
Confirm oven is on grounded and polarized circuit. (Contact
electrician to confirm.)
Check fuse or circuit breaker.
Check air filter and discharge areas for obstructions.
Make sure oven is on.
Open and close door. Press pad again.
Oven control is equipped with self-diagnostic system. Self-
diagnostic system alerts you if there is a problem or error. When
electronic control signals a problem, follow steps listed below:
1. Record number shown.
2. Unplug oven. Wait one (1) minute. Plug in oven
- Disconnecting electrical supply may eliminate service code.
If failure continues, contact ComServ or an authorized Amana
servicer.
Place one cup of water in oven.
Run for one (1) minute at full power (100%)
If temperature does not rise, oven is not operating correctly.
Contact ComServ or an authorized ACP servicer.
Oven's magnetron is overheated. Oven automatically interrupts
cooking sequence and turns on cooling fan until normal temper-
ature is reached. When magentron cools to normal temperature,
oven returns to READY mode.
Oven may not be operating at full power. Contact ComServ or
ACP Authorized Servicer.
F
or full product documentation visit:
www.acpsolutions.com
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 2011 ACP, Inc.
Cedar Rapids, Iowa 52404