Tips, Faq, And Troubleshooting - SanDisk Sansa e200 User Manual

Tips, FAQ, and Troubleshooting

This chapter provides answers to common questions you may have.
Question: How do I reset my Sansa?
Answer: Hold the menu button down for 15 seconds..
Question: How do I copy files to the Sansa MP3 Player?
Answer: To transfer music to your Sansa e200.
1. Connect Sansa e200 to the computer.
2. In MSC mode, drag and drop files from your computer to Removable
Disk/Music directory or Removable Disk(microSD). You can also use
a variety of music software programs to transfer/synchronize your files.
3. In MTP mode, drag and drop files from your computer to the Sans-
ae200/Media/Music folder after selecting "NO ACTION" on initial con-
nection to the computer. You can also select from a variety of music
software programs to transfer/synchronize your files.
Question: Why won't my album art display?
Answer: For correct Album Work functionality, the album art and associated
music file may need to be located in the same folder. See preloaded content
as an example.
Question: What music file formats does the Sansa e200 support?
Answer: The Sansa MP3 Player will support MP3, WMA, secure WMA. Any
other formats need to be converted to these formats using the Sansa Media
Converter.
Question: What is MTP?
Answer: Media Transfer Protocol (MTP) is a new protocol and accompa-
nying set of drivers developed by Microsoft to connect portable devices to
a Windows XP PC and synchronize digital media content between those
devices and the PC. MTP USB mode is required for WMP10.
Question: Some of my music files are on my player, but cannot be played.
When I select them, another song begins to play. What is wrong?
Answer: You may not have purchased the rights to play the song on an ad-
ditional device. To test this, try to play a song that you have copied from an
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