Chapter 7 Troubleshooting - D-Link DU-562M User Manual

D-Link DU-562M External Modem

Chapter 7 Troubleshooting

Modem will not dial-out
Check your phone cable connected properly into LINE jack.
If you use the Tone-dialing on a line, but required the Pulse-dialing method, please change the
command T to P in your dial command line.
Modem will not answer an incoming call
Check your phone cable connected properly into LINE jack.
By connect a Telephone to the PHONE jack. The attached telephone will ring if you try calling from
another telephone line.
Configured the modem to Auto-answer modem.
No connection after modem dial out
Remote modem may be not setting to answer mode, if you aren't hearing a high-pitch tone when
remote modem answering.
Perhaps poor-quality or noise telephone lines try another call.
Data error when modem connection
Make sure your software data format is match to remote side (for example: 8,N, 1).
Make sure the modem flow control method is matched to communication software.
Try another call may be poor quality or noise telephone lines.
Fax and voice problems
Be sure the Data Communication is installed and worked properly, otherwise check the mentioned
procedure carefully and consult the Fax/Voice manual step by step.
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User's Guide