dbx DriveRack PA2 Owner's Manual page 62

Check The Type Of Ethernet Cables Used
3�
Ensure you are using the correct type of Ethernet cables with your switch/router and that they are fully inserted into the
Ethernet connectors. See 'Cable Diagrams' on page 61 for detailed information on supported Ethernet cables.
If you've verified you are using the correct type of Ethernet cables and all cables are known-working, but you still can't
connect, go to step 4.
Check Network Settings & Switch/Router Configuration
4�
Check the IP address of your networked control device and the PA2 (use the steps in step 1 to view the PA2's IP
address) and ensure they both have similar IP addresses – in most cases, only the numbers after the last period should
be different. If the IP addresses are similar and you're still unable to connect, go to step 5.
If the IP addresses are not similar or one of the devices still doesn't have an IP address, consult the documentation which
came with your network switch or router to see how to enter the utility used for configuring the switch/router. Ensure
the DHCP server is enabled and check the logs to see if it detects the devices you are trying to network (devices are
typically shown as MAC addresses). You can view the PA2's MAC address in the Utility menu (use the steps described in
step 1 to view the PA2's MAC address).
Software Firewall
5�
If connecting using a Mac
traffic between the DriveRack PA2 control app and PA2. In this case, you will need to allow the DriveRack PA2 control
app to communicate with the PA2 over the network. Try disabling your firewall and then relaunching the DriveRack PA2
control app. If this fixes the problem, refer to your firewall manufacturer's documentation on how to reconfigure your
firewall to allow the DriveRack PA2 control app, or ports 19272 (TCP and UDP) and port 21 (FTP), to pass through the
firewall.
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or Windows computer check the firewall to see if it is active. An active firewall may restrict
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