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Diagnosing an Error Situation
When calling for support, please have the printer test pages at hand (Configuration Page, Menu Map and
Event Log Page as per APPENDIX F).
Pos LED
Printer Display
1
OFF
TRAY n OPEN
alternating with
READY
2
OFF
TRAY n EMPTY
Media Type & Size
alternating with
READY
3
ON
LOAD TRAY 1
Media Type & Size
4
ON
LOAD TRAY n
Media Type & Size
5
ON
13.03.00 JAM INSIDE
RIGHT DOOR
continued ...
For TF Beeping Sequences (TF Beep Types) see next page.
For other error messages on the printer panel display please refer to your printer manual.
IU 675 / 0150
TF Beeping
Description
NO
Tray n open
NO
Empty Tray without
pending print request
NO
Requested paper not
available
NO
Paper requested from
empty Tray n
NO
Paper jam in Printer
21
APPENDIX E - Troubleshooting
Action / Remarks
Close Tray
Reload tray n
Load Tray 1 with the correct size.
Also refer to section INSTALLATION – 'Printer
Panel Settings' in this manual and to your printer
manual for further details on how to change media
Size and Type through the printer control panel.
Refill Tray n.
The printer witches automatically to the next tray
with the same media Size & Type and pulls paper
from there (depending on printer settings).
Clear paper jam and all other sheets from the
paper path. Open/close printer cover(s).
Also refer to section 'OPERATING - 'Paper Jam' in
this manual and to your printer manual for further
details.
TM
TowerFeed
for the HP LaserJet 9000
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