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User’s manual BM2500 Safe & Sound Full Color Video and Audio Monitor For product support Model: BM2500 please call: 1 300 369 193...
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Congratulations on purchasing your new VTech product. Before using this product, please read Important safety instructions on page iii of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech product. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.
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Product introduction BM2500 is an video and audio monitor which consists of one baby unit (BM2500 BU) and one parent unit (BM2500 PU). The parent unit may be shipped with protective stickers covering the displays. Remove the protective sticker before use.
Important safety instructions When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Follow all warnings and instructions marked on the product. Adult setup is required. This product is intended as an aid.
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Important safety instructions (continued) Do not overload wall outlets or use an extension cord. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. This product should not be placed in any area where proper ventilation is not provided.
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Cautions Use and store the product at a temperature between 0 and 40 Do not expose the product to extreme cold, heat or direct sunlight. Do not put the product close to a heating source. The battery pack should not be exposed to excessive heat such as bright sunshine or fire.
Table of contents Getting started ....1 Adjust the sound sensitivity of the baby unit .....21 Parts checklist ......1 Turn on or off the Baby unit installation ....2 sound activation ....22 Baby unit installation options ..3 Lullaby control on the Parent unit battery installation ..5 parent unit ......
Save your sales receipt and original packaging in the event warranty service is necessary. Baby unit Parent unit (BM2500 BU) (BM2500 PU) 2 Power adapters Battery User’s guide Battery door User’s guide To purchase replacement batteries or power adapters, please call VTech on 1 300 369 193.
Baby unit • Use only the baby unit power adapters supplied with this product. To order a replacement, contact VTech on 1 300 369 193. • The baby unit power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
Getting started Baby unit installation options The baby unit is ready for tabletop use. Use the provided wall mount if you want to mount it on a wall. Make sure to test the reception and the baby unit position before completing the wall mounting installation (see Test your baby monitor before use on page 18).
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Getting started Baby unit installation options (continued) 3. Drill two holes in the wall (7/32” drill bit). If you drill the holes into a stud, insert the screws into the holes. Tighten the screws until only 1/4 inch of the screws are exposed. 4.
Getting started Parent unit battery installation You can power up the parent unit by connecting it to AC power or to the rechargeable battery provided. Even if the parent unit is connected to AC power, we recommend you also install the battery.
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Getting started Parent unit battery installation (continued) Align the battery compartment cover flat against the battery compartment, then place down and slide it towards the center of the parent unit until it clicks into place. THIS SIDE UP • The operating time for using the rechargeable battery is short.
Bundle the power cord • Use only the parent unit power adapter supplied with this product. To order a replacement, contact VTech on 1 300 369 193. • The parent unit power adapter is intended for a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
Getting started Parent unit battery charging The parent unit turns on after you have installed the parent unit battery or connected the parent unit to AC power (see pages 5 to 7). The battery icon indicates the battery status (see the table below).
Getting started Baby unit overview Camera Infrared LEDs Backup light for night vision. POWER on/off indicator • On when the baby unit is powered on and currently linked to parent unit. • Flashes when the baby unit is not linked to a parent unit;...
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Getting started Baby unit overview (continued) Control key panel /VOL + Press to increase the listening volume. /VOL - Press to decrease the listening volume. PAIR Press and hold to pair to the parent unit. (On/Off) Press and hold to turn on or off. Press to play or stop playing lullaby.
Getting started Parent unit overview Visual sound indicator Visual sound indicator shows the sound level detected from baby unit. It also shows the volume level during speaker volume setting. Sound level detected from the baby unit is independent from the volume level set at the parent unit. •...
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Getting started Parent unit overview (continued) POWER on/off indicator • On when the parent unit is turned on. • Flashes when in pairing process, or when connecting to baby unit while the baby unit is not available. Power jack Control key panel /VOL + •...
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Getting started Parent unit overview (continued) • While in a menu, press to choose the option on the right side. • While viewing image, press to zoom in. • While viewing a zoomed image, press and hold to move the image rightward. TALK While viewing image, press and hold to talk to the selected baby unit.
Getting started Parent unit display icons Connection status displays when strong signal strength is detected between the baby unit and the parent unit. displays when moderate signal strength is detected between the baby unit and the parent unit. displays when the link between the baby unit and the parent unit is lost.
Getting started Parent unit display icons (continued) Real-time temperature - Displays the real-time temperature of the selected baby unit. Battery status - animates when the battery is charging. - displays solid when the battery is fully charged. - displays when the battery is low and needs charging. - displays when no battery is installed but operates using AC power, or the battery has been installed incorrectly.
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Getting started Parent unit main menu icons Camera selection • You can select the screen to view images from a particular baby unit, or view all baby units in Patrol Mode. Zoom • You can zoom in and out while viewing images. Brightness •...
Getting started Positioning the video and audio monitor Place the parent unit within the operating range (see below) of the baby unit. We recommend you place the parent unit at least 1 metre away from the baby unit to avoid audio feedback.
Getting started Test your video and audio monitor before use You may test the baby monitor before initial use, and at regular times thereafter. To test your video and audio monitor: Place the parent unit and the baby unit in the same room to test the product.
Using the baby monitor Power on or off the baby unit to turn on the baby unit. The POWER light • Press turns on. • Press and hold again to turn off the baby unit. The POWER light turns off. Power on or off the parent unit •...
Using your baby monitor Select the camera You can select the screen to view images from a particular baby unit, or view all baby units. If you select All to view the images, the screen switches to view another baby unit automatically after some time. The switching is in chronological order: Press MENU/ when the parent unit is not in use.
Using your baby monitor Adjust the LCD brightness of the parent unit You can adjust the brightness of the parent unit screen from Level 1 to Level 5. The LCD brightness is preset to Level 3. Press MENU/ when the parent unit is not in use. SELECT Press to scroll to...
Using your baby monitor Turn on or off the sound activation When the parent unit screen is turned off manually, you can set the screen to be turned on automatically whenever there are sounds detected from the baby units. The parent unit screen will turn off automatically when no sounds are detected from the baby units within 20 seconds.
Using your baby monitor Lullaby control on the baby unit There are 5 lullabies to choose from, and the chosen lullaby plays repeatedly. To play lullaby: Press to play lullabies. To stop playing lullaby: Press again to stop playing lullaby. To skip to the next lullaby: Press to skip to the next lullaby.
Using your baby monitor Talk function You can use the TALK function of the parent unit to talk and comfort your baby. Press and hold TALK when the parent unit is viewing • particular baby unit. Speak towards the microphone on the parent unit.
Using your baby monitor Pair and replace extra new baby unit The baby units and parent unit provided are already paired. You can add or replace any baby units (purchased separately to your video and audio monitor system. You can pair a maximum of four baby units to your parent unit. Each new baby unit must be paired to the parent unit before use .
Portable use of parent unit Sling is not included. You may need to buy a sling for portable usage. Make sure battery is installed and charged. Unplug the power adaptor. Pinch the end of the sling and insert it into the slot on the top of the parent unit.
To reduce the risk of fire or injury, read and follow these instructions: • Use only the battery provided or equivalent. To order a replacement, contact VTech on 1 300 369 193. • Do not dispose of the battery pack in a fire. Check with local waste management codes for special disposal instructions.
Appendix Troubleshooting If you have difficulty with this product, please try the suggestions below. For customer service, contact VTech on 1 300 369 193. My video and audio monitor does not work at all. • Make sure the baby unit and the parent units are installed correctly (pages 2 to 7).
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Appendix Troubleshooting (continued) The video and audio monitor produces high-pitched noise. • The parent unit may be too close to the baby unit or another parent unit. Make sure the parent units and the baby unit are at least 1 metre away from one another. •...
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Appendix Troubleshooting (continued) • You may have set the sensitivity level to a very low level. If you do so, the baby unit will not detect sounds that is too soft or light. You may need to adjust the sensitivity level to a higher level (page 21). •...
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Appendix Troubleshooting (continued) light on the parent unit is off. • Make sure the parent unit battery is installed (page 5) and charged (page 8) correctly. • Make sure the power adapter and the parent unit are plugged in correctly and securely. •...
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Appendix Troubleshooting (continued) Common cure for electronic equipment. • If the video and audio monitor is not responding normally, try the following (in the order listed): 1. Disconnect the power to the baby unit and the parent units. 2. Remove the battery packs in the parent units and then install again.
Appendix Operating range This product operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the baby unit and the parent unit can communicate over only a certain distance - which can vary with the locations of the baby unit, the parent unit, the weather, and the layout of your home.
Customer Service If you require assistance in operating this product, please call the TecHelp Information Line on 1300 369 193 or contact VTech by e-mail at: tcpsupport_au@vtech.com. Voluntary Product Warranty In addition to your Statutory Rights and subject to the conditions below,...
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Statutory Rights. This Voluntary Product Warranty is given by: VTech Telecommunications (Australia) Pty Ltd ABN 70 136 672 627 Address: 24 Gilby Road, Mount Waverley 3149 IMPORTANT NOTE: THIS IS NOT A PRODUCT RETURN OR SERVICE ADDRESS –...
Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Baby unit: 2402 - 2478.5 MHz Parent unit: 2402 -2478.5 MHz Channels 2.8” Color LCD (QVGA 320x240 pixel) Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
Index Add a baby unit 25 Night vision 24 Adjust baby unit angle 3 Audio settings 17 Operating range 17, 33 Operation 19 Baby unit installation 2-4 Overview 9-13 Baby unit overview 9-10 Battery 27 Battery installation 5-6 Parent unit battery charging 8 Battery charging 7 Parent unit battery installation 7 Battery installation 7...
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Index Safety instructions iii–iv Screen icons 14-15 Set default 24 Select camera 20 Sound alert 13 Sound activation 22 Sound sensitivity 21 Speaker volume 19 Talk to the baby unit 24 Technical specifications 36 Test your baby monitor 18 Troubleshooting 28–32 Turn off the baby unit 19 Turn off the parent unit 19 Turn on the baby unit 19...