HP Pavilion dv3 Maintenance And Service Manual

Hewlett-packard personal computer user manual
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HP Pavilion dv3 Entertainment PC
Maintenance and Service Guide
Document Part Number: 607789-001
January 2010
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.

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Summary of Contents for HP Pavilion dv3

  • Page 1 HP Pavilion dv3 Entertainment PC Maintenance and Service Guide Document Part Number: 607789-001 January 2010 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting...
  • Page 3 Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 4 Safety warning notice Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 5: Table Of Contents

    Computer major components ............3–2 AntiGlare display assembly subcomponents (dv3-2000 models only) ......3–16 BrightView display assembly subcomponents.
  • Page 6 Keyboard............... 4–25 Switch cover .
  • Page 7 Phillips PM2.0×7.0 captive screw ............7–17 8 Backup and recovery Backup and recovery in Windows Vista .
  • Page 8 viii Maintenance and Service Guide...
  • Page 9: Product Description

    Category Description Name HP Pavilion dv3 Entertainment PC Processors Intel® Core™2 Duo processors: ■ T9900 3.06-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB) ■ T9800 2.93-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB) ■ T9600 2.80-GHz processor, 6-MB L2 cache, 1066-MHz FSB ■...
  • Page 10 ■ 13.4-inch, BrightView (1366 × 768), high-definition (HD), LED display assembly ■ 16:9 wide aspect ratio ■ Typical brightness: 200 nits ■ Lighted logo ■ All display assemblies include 2 WLAN antennas 1–2 dv3-2000 models dv3-2300 models Discrete Discrete graphics graphics graphics...
  • Page 11 Supports up to 8 GB of PC2-6400, 800-MHz, DDR2 Supports up to 8 GB of PC3-10600, 1333-MHz, DDR3 Hard drives Supports 9.50-mm, 6.35-cm (2.50-inch) hard drives Supports HP ProtectSmart Hard Drive Protection Customer-accessible Serial ATA Supports the following hard drives: ■...
  • Page 12 Supports no-WLAN option 5-band antenna support: 2100/1800/1900/800/900 SIM card option for UMTS module Mini Card slot with USB support Supports High-Speed Packet Access (HSPA), Evolution Data Optimized (EVDO) WWAN module 1–4 dv3-2000 models dv3-2300 models Discrete Discrete graphics graphics graphics...
  • Page 13: Battery

    Middle East, and North America) TouchPad with 2 TouchPad buttons Supports 2-way scroll Taps enabled as default Power 90-W HP Smart Adapter with localized cable requirements plug support (3-wire plug with ground pin, supports 3-pin DC connector) 65-W HP Smart Adapter with localized cable...
  • Page 14 FreeDos Service- End-user replaceable parts: ability AC adapter Battery (system) Hard drive Memory modules RTC battery Optical drive WLAN module WWAN module 1–6 dv3-2000 models dv3-2300 models Discrete Discrete graphics graphics graphics subsystem subsystem subsystem memory memory memory Maintenance and Service Guide...
  • Page 15: External Component Identification

    Top components Display components Item Component Internal display switch Wireless antennas Internal microphones (2) Webcam light Webcam ✎ To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Maintenance and Service Guide External component identification Description...
  • Page 16: Buttons And Fingerprint Reader (Select Models Only)

    External component identification Buttons and fingerprint reader (select models only) Item Component Power button* Volume mute button Volume scroll zone Wireless button Fingerprint reader (select models only) *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.
  • Page 17: Keys

    Keys Item Component esc key fn key Windows logo key Spacebar Windows applications key Embedded numeric keypad keys Function keys Maintenance and Service Guide Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key.
  • Page 18: Lights

    External component identification Lights Item Component Caps lock light Power lights (2)* Volume mute light Volume down light Volume up light Num lock light Wireless light Battery light Drive light *The two power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.
  • Page 19: Pointing Devices

    Pointing devices Item Component TouchPad light TouchPad* Left TouchPad button* TouchPad on/off button TouchPad scroll zone Right TouchPad button* *This table describes factory settings. To view or change pointing device references: ■ In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse. ■...
  • Page 20: Front Components

    External component identification Front components Item Component Power light Battery light Drive light Consumer infrared lens Audio-in (microphone) jack Audio-out (headphone) jack 2–6 Description ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. ■...
  • Page 21: Right-Side Components

    Right-side components Item Component ExpressCard slot Digital Media Slot Digital Media Slot light eSATA/USB port HDMI port RJ-45 (network) jack External monitor port Vent Security cable slot Maintenance and Service Guide Description Supports an optional ExpressCard/34 module. Supports the following optional digital card formats: Secure Digital (SD) Memory Card, Secure Digital Input/Output (SD I/O), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), and xD-Picture Card (XD).
  • Page 22: Left-Side Components

    External component identification Left-side components Item Component Power connector AC adapter light USB ports (2) Optical drive Optical drive light 2–8 Description Connects an AC adapter. ■ On: The computer is connected to external power. ■ Off: The computer is not connected to external power. Connect optional USB devices.
  • Page 23: Bottom Components

    Bottom components Item Component Battery release latch Battery bay Wireless module compartment Vents (6) Hard drive bay Maintenance and Service Guide Description Releases the battery from the battery bay. Holds the battery. Holds a wireless LAN module, wireless WAN module (select models only), and the RTC battery.
  • Page 24 External component identification 2–10 Maintenance and Service Guide...
  • Page 25: Illustrated Parts Catalog

    Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Item Component Product name Serial number (s/n) Part number/Product number (p/n) Model description Warranty period Maintenance and Service Guide Illustrated parts catalog Description This is the product name affixed to the front of your computer.
  • Page 26: Computer Major Components

    Illustrated parts catalog Computer major components 3–2 Maintenance and Service Guide...
  • Page 27 ■ With blue trim ■ With white trim Keyboards (include keyboard cable): Keyboard with backlight for use only with dv3-2000 computer models (includes backlight cable; available only in black trim): ■ For use in Belgium ■ For use in the Czech Republic ■...
  • Page 28 Illustrated parts catalog Item Description Keyboards (Continued): ■ For use in Italy ■ For use in Latin America ■ For use in Portugal ■ For use in Russia ■ For use in Saudi Arabia ■ For use in Spain ■ For use in Switzerland ■...
  • Page 29 Item Description Keyboards (Continued): Keyboards without backlight with painted finish for use only with dv3-2000 computer models with black trim: ■ For use in Denmark, Finland, and Norway ■ For use in French Canada ■ For use in Japan ■ For use in Saudi Arabia ■...
  • Page 30 Illustrated parts catalog Item Description Keyboards (Continued): Keyboards without backlight with painted finish for use only with dv3-2000 computer models with white trim: ■ For use in Belgium ■ For use in Brazil ■ For use in the Czech Republic ■...
  • Page 31 Top covers (include TouchPad on/off board and cable, TouchPad button board and cable, and TouchPad board and cable): With fingerprint reader board for use only with dv3-2000 computer models (include fingerprint reader board cable): ■ For use only with computer models with black trim ■...
  • Page 32 (13) Power connector and cable (14) System board for use only in dv3-2000 models (includes replacement thermal material): ■ For use only with computer models equipped with graphics subsystems with discrete memory without touch screen displays ■ For use only with computer models equipped with graphics subsystems with UMA memory without touch screen displays ■...
  • Page 33 Intel Celeron processor for use only in dv3-2000 models: ■ T1600 1.66-GHz processor (1-MB L2 cache, 667-MHz FSB) Intel Core i5 processors, Dual Core for use only in dv3-2300 models: ■ 540M Dual Core processor, 2.53-GHz (Turbo up to 3.06) (3-MB L3 cache, 4 threads) ■...
  • Page 34 (20) HSPA EVDO WWAN module (21) WLAN modules for use only in dv3-2000 models: ■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands ■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,...
  • Page 35 Item Description WLAN modules (Continued): ■ Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,...
  • Page 36 ■ Atheros 9285G 802.11b/g/n WiFi Adapter for use only in Canada, Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands ■ Atheros 9285G 802.11b/g/n WiFi Adapter for use only in dv3-2300 models in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,...
  • Page 37 Item Description WLAN modules (Continued): ■ Atheros 9280AGN 802.11a/b/g/draft-n WiFi Adapter for use only in dv3-2300 models in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands ■ Broadcom 4312G 802.11b/g WiFi Adapter for use only in Afghanistan, Albania, Algeria,...
  • Page 38 Zambia, and Zimbabwe (22) RTC battery (includes cable and double-sided tape) (23) SIM slot board for use only with dv3-2000 computer models (includes cable) (24) Memory module (PC2-6400, 800-MHz, DDR2) for use only with dv3-2000 computer models: ■ 4-GB ■ 2-GB ■...
  • Page 39 For use only with dv3-2300 computer models: ■ 500-GB, 7200-rpm ■ 320-GB, 7200-rpm ■ 250-GB, 7200-rpm For use with dv3-2000 and dv3-2300 computer models: ■ 320-GB, 5400-rpm Mini-Pocket Media Drive ■ 250-GB, 7200-rpm ■ 160-GB, 7200-rpm ■ 160-GB, 5400-rpm Mini-Pocket Media Drive ■...
  • Page 40: Antiglare Display Assembly Subcomponents (Dv3-2000 Models Only)

    Illustrated parts catalog AntiGlare display assembly subcomponents (dv3-2000 models only) Item Description (1a) Display enclosure: For use only with computer models with black trim For use only with computer models with white trim (1b) Display hinge covers Display hinges Webcam/microphone module...
  • Page 41: Brightview Display Assembly Subcomponents

    For use only with computer models equipped with a 13.3-inch display assembly Display hinges For use only with computer models equipped with a 13.4-inch display assembly dv3-2000 For use only with computer models equipped with a 13.3-inch display assembly BrightView display panel For use only with computer models equipped with a 13.4-inch display assembly for use only...
  • Page 42: Touch Screen Display Assembly Subcomponents

    Description Display bezel: For use only with dv3-2300 models with blue trim and 13.3-inch touch screen displays For use only with dv3-2000 computer models with 13.3-inch touch screen displays For use only with dv3-2000 computer models with 13.4-inch touch screen displays Display hinges for use only with dv3-2000 computer models For use only with computer models with 13.3-inch touch screen display assemblies...
  • Page 43: Plastics Kit

    Plastics Kit Item Description Plastics Kit: ExpressCard slot bezel Hard drive cover (includes three captive screws, secured by C-clips) Wireless module compartment cover Maintenance and Service Guide Illustrated parts catalog Spare part number 531808-001 3–19...
  • Page 44: Mass Storage Devices

    Hard Drive Hardware Kit (includes hard drive connector, bracket, and screws) Solid-State Drive Mounting Kit Optical drives for use only with dv3-2000 computer models (include bezel and bracket): ■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe ■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive ■...
  • Page 45: Miscellaneous Parts

    AC adapters: ■ 90-W non-PFC HP Smart Adapter ■ 90-W PFC HP Smart Adapter, PFC ■ 90-W PFC HP Smart Adapter for use in India ■ 65-W PFC HP Smart Adapter ■ 65-W PFC HP Smart Adapter for use in India Power cords: ■...
  • Page 46: Sequential Part Number Listing

    463958-001 65-W PFC HP Smart Adapter 480985-001 Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use only with dv3-2000 models in all countries and regions except Pakistan, Russia, and the Ukraine 482957-001 Intel WiFi Link 5100 802.11a/b/g WLAN module for use only with dv3-2000 models in Pakistan,...
  • Page 47 Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 507951-001 Intel Core T9800 2.93-GHz processor for use only with dv3-2000 models (6-MB L2 cache, 1066-MHz FSB, includes replacement thermal material) 507952-001 Intel Core T9600 2.80-GHz processor for use only with dv3-2000 models (6-MB L2 cache,...
  • Page 48 Intel Core T6600 2.20-GHz processor for use only with dv3-2000 models (6-MB L2 cache, 1066-MHz FSB, includes replacement thermal material) 513599-001 Intel Core T4200 2.00-GHz processor for use only with dv3-2000 models (1-MB L2 cache, 800-MHz FSB, includes replacement thermal material) 518436-001 Atheros 9285G 802.11a/b/g/n WLAN module for use only with dv3-2000 models in Canada, the...
  • Page 49 Spare part number Description 518437-002 Atheros 9280AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros,...
  • Page 50 Keyboard without backlight with molded finish for use only with computer models with black trim in Greece (includes keyboard cable) 530644-121 Keyboard without backlight with painted finish for use only with dv3-2000 computer models with black trim in French Canada (includes keyboard cable) 530644-171...
  • Page 51 Keyboard without backlight with painted finish for use only with dv3-2000 computer models with white trim in India (includes keyboard cable) 530646-001 Keyboard with backlight and painted finish for use only with dv3-2000 computer models with black trim in the United States (includes keyboard cable and backlight cable) 530646-031...
  • Page 52 Spare part number Description 530646-121 Keyboard with backlight and painted finish for use only with dv3-2000 computer models with black trim in French Canada (includes keyboard cable and backlight cable) 530646-131 Keyboard with backlight and painted finish for use only with dv3-2000 computer models with black...
  • Page 53 531779-001 13.4-inch BrightView display panel for use only with dv3-2000 computer models 531780-001 Display hinges for use only with AntiGlare display assemblies for use only with dv3-2000 computer models 531781-001 Wireless antenna set for use only with BrightView display assemblies...
  • Page 54 531816-001 Speaker assembly (includes speaker assembly cable) 531817-001 Switch cover for use only with dv3-2000 computer models with black trim (includes power button board and cable) 531818-001 Switch cover for use only with dv3-2000 computer models with white trim (includes power button...
  • Page 55 Spare part number Description 538665-121 Keyboard without backlight with molded finish for use only with dv3-2000 computer models with blue trim in French Canada (includes keyboard cable) 538665-281 Keyboard without backlight with molded finish for use only with dv3-2000 computer models with blue...
  • Page 56 572520-001 Intel Wi-Fi Link 1000, 802.11b/g/n WLAN module for use only with dv3-2000 computer models in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Barbados, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman...
  • Page 57 Keyboard for use only with computer models in the Greece (includes keyboard cable) 576316-001 13.4-inch touch screen display assembly for use only in dv3-2000 models with blue trim (includes two WLAN antenna transceivers and cables, two WWAN antenna transceivers and cables, webcam,...
  • Page 58 Intel Pentium T4400 2.20-GHz processor for use only with dv3-2000 computer models (1-MB L2 cache, 800-MHz FSB, includes replacement thermal material) 585984-001 Intel Centrino Wireless-N 1000 WLAN module for use only with dv3-2300 models in Russia and Ukraine 588057-001 160-GB, 7200-rpm hard drive (includes hard drive connector and hard drive bracket)
  • Page 59 (includes TouchPad on/off board and cable, TouchPad button board and cable, and TouchPad board and cable) 591440-001 Top cover without fingerprint reader board for use only with dv3-2300 computer models with blue trim (includes TouchPad on/off board and cable, TouchPad button board and cable, and TouchPad board and cable)
  • Page 60 U.S. Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 594645-001 Intel Core i5 520M Dual Core processor, 2.40-GHz (Turbo up to 3.06) for use only with dv3-2300 computer models (3-MB L3 cache, 4 threads, includes replacement thermal material) 594646-001 Intel Core i5 540M Dual Core processor, 2.53-GHz (Turbo up to 3.06) for use only with dv3-2300...
  • Page 61 Spare part number Description 595586-001 Intel Core i3 350M Dual Core processor, 2.26-GHz for use only with dv3-2300 computer models (3-MB L3 cache, four threads, includes replacement thermal material) 595587-001 Intel Core i3 330M Dual Core processor, 2.13-GHz for use only with dv3-2300 computer models...
  • Page 62 Illustrated parts catalog 3–38 Maintenance and Service Guide...
  • Page 63: Removal And Replacement Procedures

    Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 64: Grounding Guidelines

    Removal and replacement procedures Drive handling Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 65: Workstation Guidelines

    The following table shows how humidity affects the electrostatic voltage levels generated by different activities. Ä CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray...
  • Page 66 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
  • Page 67: Component Replacement Procedures

    Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.
  • Page 68: Computer Feet

    Removal and replacement procedures Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 534989-001. There are six rubber feet that attach to the base enclosure in the locations illustrated below. 4–6 Maintenance and Service Guide...
  • Page 69: Battery

    Battery Description 9-cell, 83-Wh battery 6-cell, 55-Wh battery 6-cell, 47-Wh battery Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
  • Page 70: Hard Drive

    The hard drive spare part kit includes a hard drive connector and hard drive bracket. Description 500-GB, 7200-rpm for use only with dv3-2300 computer models 500-GB, 7200-rpm for use only with dv3-2000 computer models 500-GB, 5400-rpm for use only with dv3-2000 computer models...
  • Page 71 4. Remove the hard drive cover 3. The hard drive cover is included in the Plastics Kit, spare part number 531808-001. 5. Grasp the Mylar tab 1 on the hard drive and slide the hard drive 2 to the right. 6.
  • Page 72: Memory Module

    Lift the bracket 2 straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Memory module Description For use with dv3-2000 computer models 4-GB memory module (PC2-6400, 800-MHz, DDR2) 2-GB memory module (PC2-6400, 800-MHz, DDR2) 1-GB memory module (PC2-6400, 800-MHz, DDR2)
  • Page 73 Removal and replacement procedures ✎ Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Maintenance and Service Guide 4–11...
  • Page 74: Wlan Module

    CAUTION: The WLAN module and the WWAN module are not interchangeable. Description For use with dv3-2000 computer models: Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,...
  • Page 75 Description Atheros 9285G 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El...
  • Page 76 Arab Emirates, the United Kingdom, the United States, Uruguay, the U.S. Virgin Islands, Venezuela, and Vietnam For use in dv3-2000 computer models and dv3-2300 computer models: Atheros 9280AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands for use in Afghanistan,...
  • Page 77 Description Atheros 9285G 802.11b/g/n WiFi Adapter for use only in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, the People’s Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic,...
  • Page 78 Removal and replacement procedures Description Intel Centrino Wireless-N 1000 WLAN module for use in Andorra, Antigua & Barbuda, Aruba, Australia, Argentina. Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People’s Republic of China, Columbia, Costa Rica, Croatia, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guam, Guadeloupe, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,...
  • Page 79 Remove the WLAN module: Ä CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
  • Page 80 Removal and replacement procedures 5. Remove the WLAN module 3 by pulling the module away from the slot at an angle. ✎ WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into the WLAN module slot. 6.
  • Page 81: Wwan Module

    CAUTION: The WLAN module and the WWAN module are not interchangeable. Description HSPA EVDO WWAN module for use only with dv3-2001 - dv3-2199 computer models Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 82: Sim Slot Board

    SIM slot board Description SIM slot board for use with dv3-2000 computer models (includes cable) Before removing the SIM slot board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 83 Removal and replacement procedures 4. Remove the Phillips PM2.5×3.0 screw 1 that secures the SIM slot board to the computer. 5. Lift the SIM slot board 2 as far as the SIM slot board cable allows. 6. Disconnect the SIM slot board cable 3 from the system board. Reverse this procedure to install the SIM slot board.
  • Page 84: Rtc Battery

    Removal and replacement procedures RTC battery Description RTC battery (includes cable and double-sided tape) Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 85: Optical Drive

    ✎ The optical drive spare part kit includes an optical drive bezel and bracket. Description For use only with dv3-2000 computer models: Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe Blu-ray ROM DVD±R/RW SuperMulti DL Drive DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe For use only with dv3-2300 computer models: Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe...
  • Page 86 Removal and replacement procedures 5. If it is necessary to replace the optical drive bracket, follow these steps: a. Position the optical drive with the rear toward you. b. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive. c.
  • Page 87: Keyboard

    Keyboard For use in country or region: Keyboard with backlight for use only with dv3-2000 computer models (includes keyboard cable and backlight cable; available only in black with painted finish): ■ For use in Belgium ■ For use in the Czech Republic ■...
  • Page 88 Removal and replacement procedures For use in country or region: Keyboards without backlight in blue color and molded finish for use only with dv3-2000 computer models: ■ For use in French Canada ■ For use in Japan ■ For use in South Korea Keyboards without backlight with molded finish for use only with computer models with white trim: ■...
  • Page 89 For use in country or region: Keyboards for use only with computer models with blue trim: ■ For use in Belgium ■ For use in Brazil ■ For use in the Czech Republic ■ For use in Denmark, Finland, and Norway ■...
  • Page 90 Removal and replacement procedures 2. Turn the computer display-side up with the front toward you. 3. Open the computer as far as possible. 4. Lift the rear edge of the keyboard 1 until it rests at an angle. 5. Slide the keyboard 2 toward the display until the tabs on the front edge of the keyboard are clear of the openings in the top cover.
  • Page 91: Switch Cover

    The switch cover spare part kit includes the power button board and cable. Description For use with dv3-2000 computer models: Switch cover for use only with computer models with black trim Switch cover for use only with computer models with blue trim...
  • Page 92 Removal and replacement procedures 2. Turn the computer display-side up with the front toward you. 3. Open the computer as far as possible. 4. Disconnect the LED board cable 1 from the low insertion force (LIF) connector on the system board. 5.
  • Page 93: Speaker Assembly

    Speaker assembly Description Speaker assembly Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
  • Page 94: Display Assembly

    For use only with computer models with white trim Touch screen display assemblies: ■ 13.4-inch display assembly for use only with dv3-2000 computer models with blue trim ■ 13.3-inch LED display assembly for use only with dv3-2300 computer models with blue trim ■...
  • Page 95 Remove the display assembly: 1. Remove the WLAN antenna cables 1 from the opening in the base enclosure. 2. Disconnect the display panel cable 2 from the system board. Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
  • Page 96 8. Disconnect the display LED cable 2. 9. Remove the display enclosure 3. Display enclosures are available using the following spare part numbers: ❏ 531791-001—For use only with dv3-2000 computer models with black trim ❏ 531797-001—For use only with dv3-2000 computer models with white trim 10.
  • Page 97 Removal and replacement procedures 11. Lift the webcam/microphone module 2 as far from the display bezel as the webcam/microphone cable allows. 12. Disconnect the webcam/microphone module 3 from the webcam/microphone module. 13. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 531785-001.
  • Page 98 19. If it is necessary to replace the display hinges, remove the hinge covers 1 from the hinges. The hinge covers are available using spare part number 575980-001 for dv3-2000 computer models. 20. Remove the six Phillips PM2.5×4.0 screws 2 and the four Phillips PM2.0×3.0 screws 3 that secure the hinges to the display panel.
  • Page 99 24. Remove the display bezel 4. The display bezel is available using the following spare part numbers: ❏ 531794-001—for use only with dv3-2000 computer models equipped with a 13.4-inch display assembly ❏ 531788-001—for use only with computer models equipped with a 13.3-inch display assembly.
  • Page 100 29. Remove the display panel 2. The display panel is available using the following spare part numbers: ❏ 531779-001—for use only with computer models equipped with a 13.4-inch display assembly ❏ 531778-001—for use only with dv3-2000 computer models equipped with a 13.3-inch display assembly. 4–38 Maintenance and Service Guide...
  • Page 101 30. If it is necessary to replace the display hinges, remove the six Phillips PM2.0×30 screws 1 that secure the hinges to the display panel. 31. Remove the display hinges 2. The display hinges are available using the following spare part numbers: ❏...
  • Page 102 Removal and replacement procedures 36. If it is necessary to replace the wireless antenna transceivers and cables, release the tabs 1 built into the display enclosure shielding. 37. Release the wireless antenna transceivers 2 from the display enclosure. The transceivers are attached to the enclosure with double-sided tape.
  • Page 103 41. Remove the display bezel 4. The display bezel is available using the following spare part numbers: ❏ 593022-001—for use only with dv3-2300 computer models equipped with a 13.3-inch display assembly and blue trim ❏ 595179-001—for use only with dv3-2000 computer models equipped with a 13.3-inch display assembly.
  • Page 104 49. Remove the display hinges 2. The display hinges are available using the following spare part numbers: ❏ 577679-001—for use only with dv3-2000 computer models equipped with a 13.4-inch display assembly ❏ 595178-001—for use only with computer models equipped with a 13.3-inch display assembly 50.
  • Page 105 54. Remove the display panel cable 4. The display panel cable is available using spare part number 577681-001. 55. If it is necessary to replace the wireless antenna transceivers and cables, release the tabs 1 built into the display enclosure shielding. 56.
  • Page 106: Top Cover

    The top cover spare part kit includes the TouchPad on/off board and cable, TouchPad button board and cable, and TouchPad board and cable. Description Top covers with fingerprint reader board for use only with dv3-2000 computer models (include fingerprint reader board cable): ■...
  • Page 107 Remove the top cover: 1. Turn the computer upside down with the front toward you. 2. Remove the following screws that secure the top cover to the base enclosure: 1 Four Phillips PM2.0×8.0 screws on the front edge of the base enclosure 2 Two Phillips PM2.0×4.0 screws in the hard drive bay 3 Two Phillips PM2.0×3.0 screws on the front edge of the battery bay 3.
  • Page 108 Removal and replacement procedures 11. Disconnect the fan cable 5 from the system board. 12. Remove the three Phillips PM2.0×6.0 screws 1 and the two Phillips PM2.0×3.0 screws 2 that secure the top cover to the base enclosure. 13. Lift the rear edge of the top cover 1 until it rests at an angle. 14.
  • Page 109: Fingerprint Reader Board

    Fingerprint reader board Description Fingerprint reader board (includes cable) Before removing the fingerprint reader board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
  • Page 110: Led Board

    Removal and replacement procedures LED board Description LED board (includes cable) Before removing the LED board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 111: Bluetooth Module

    Bluetooth module ✎ The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available using spare part number 531811-001 for dv3-2000 computer models and 591417-001 for dv3-2300 computer models. Description Bluetooth module for use only with dv3-2000 computer models...
  • Page 112: Audio Board

    Removal and replacement procedures Audio board Description Audio board for use with dv3-2000 computer models (includes cable) Audio board for use with dv3-2300 computer models (includes cable) Before removing the audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 113: Usb Board

    USB board Description USB board (includes cable) Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
  • Page 114: Power Connector And Cable

    Removal and replacement procedures Power connector and cable Description Power connector and cable Before removing the power connector and cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 115: System Board

    ✎ The system board spare part kit includes replacement thermal material. Description For use only with dv3-2000 computer models: For use only with computer models equipped with graphics subsystems with discrete memory without touch screen displays For use only with computer models equipped with graphics subsystems with...
  • Page 116 Removal and replacement procedures ■ Processor (see “Processor” on page Remove the system board: 1. Disconnect the following cables from the system board: 1 LED board cable 2 Bluetooth module cable 3 Audio board cable 2. Remove the two Phillips PM2.0×4.0 screws that secure the system board to the base enclosure. 4–54 Maintenance and Service Guide...
  • Page 117 Removal and replacement procedures 3. Use the optical drive connector 1 to lift the left side of the system board 2 until it rests at an angle. 4. Remove the system board from the base enclosure by pulling it away at an angle 3. Reverse this procedure to install the system board.
  • Page 118: Fan/Heat Sink Assembly

    ✎ The fan/heat sink assembly spare part kit includes replacement thermal material. Description For use only with dv3-2000 computer models For use only with computer models equipped with graphics subsystems with discrete memory For use only with computer models equipped with graphics subsystems with...
  • Page 119 Remove the fan/heat sink assembly: 1. Turn the system board upside down with the front toward you. ✎ Steps 2 and 3 apply to computer models equipped with graphics subsystems with discrete memory. See steps 4 and 5 for instructions on removing the fan/heat sink assembly on computer models equipped with graphics subsystems with UMA memory.
  • Page 120 Removal and replacement procedures ✎ The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is removed: ■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it. ■...
  • Page 121 ✎ Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly. ✎ The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is removed: ■...
  • Page 122: Processor

    Intel Celeron processor for use only with dv3-2000 computer models: ■ T1600 1.66-GHz processor (1-MB L2 cache, 667-MHz FSB) Intel Core i5 processors, Dual Core for use only with dv3-2300 computer models: ■ 540M Dual Core processor, 2.53-GHz (Turbo up to 3.06) (3-MB L3 cache, four threads) 594646-001 ■...
  • Page 123 5. Remove the following components: a. Hard drive (see “Hard drive” on page b. Memory module (see c. WLAN module (see d. WWAN module (see e. SIM slot board (see f. RTC battery (see “RTC battery” on page g. Optical drive (see “Optical drive”...
  • Page 124 Removal and replacement procedures 4–62 Maintenance and Service Guide...
  • Page 125: Setup Utility

    Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. ✎ The fingerprint reader (select models only) cannot be used to access the Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.
  • Page 126: Navigating And Selecting In The Setup Utility

    Setup Utility Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■...
  • Page 127: Exiting The Setup Utility

    Exiting the Setup Utility You can exit the Setup Utility with or without saving changes. ■ To exit the Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press select Exit > Exit Saving Changes, and then press ■...
  • Page 128: System Configuration Menu

    Setup Utility System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Boot Options Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test...
  • Page 129: Specifications

    Computer specifications Dimensions Length Width Height (front to rear) Weight Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
  • Page 130: 13.4-Inch Display Specifications

    Specifications 13.4-inch display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 6–2 Metric U.S. 18.0 cm 7.1 in 28.7 cm 11.3 in 33.9 cm 13.4 in Up to 16.8 million 250:1 (typical)
  • Page 131: Inch Display Specifications

    13.3-inch display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Metric U.S. 17.8 cm 7.0 in 28.4 cm 11.2 in 33.6 cm 13.3 in Up to 16.8 million...
  • Page 132: Hard Drive Specifications

    Specifications Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.
  • Page 133: Blu-Ray Rom Dvd±R/Rw Supermulti Dl Drive Specifications

    Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 2X BD-RAM 8X DVD 16X CD-R 16X CD-RW Maintenance and Service Guide Read: Write: BD-ROM, BD-ROM-DL, BD-R, DVD-RAM (Ver.2), DVD+R, BD-R-DL, BD-RE, BD-RE-DL, DVD-R, CD-R, and CD-ROM DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R,...
  • Page 134: Dvd±Rw And Cd-Rw Supermulti Double-Layer Drive Specifications

    Specifications DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8x DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode 6–6 Read: Write:...
  • Page 135: System Dma Specifications

    System DMA specifications Hardware DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *ExpressCard controller can use DMA 1, 2, or 5. Maintenance and Service Guide DMA System function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Not applicable Not assigned Not assigned...
  • Page 136: System Memory Map Specifications

    Specifications System memory map specifications Size 640 KB 128 KB 64 KB 64 KB System interrupt specifications Hardware IRQ IRQ0 IRQ1 IRQ8 IRQ12 IRQ13 IRQ16 IRQ17 IRQ18 IRQ19 IRQ20 IRQ21 IRQ22 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎...
  • Page 137: System I/O Address Specifications

    System I/O address specifications I/O address (hex) 000 - 01F 020 - 021 024 - 025 028 - 029 02C - 03D 02E - 02F 030 - 031 034 - 035 038 - 039 03C- 03D 040 - 043 04E-04F 050-053 071-077 081-091...
  • Page 138 Specifications I/O address (hex) 0C0- 0DF 0F0- 0F0 0200-027F 3B0-3BB 3C0-3DF 400-47F 4D0-4D1 500-57F 1000-1003 1010-101F 2000-20FF 2000-2FFF 3000-4FFF 5000-6FFF 7000-701F 7020-703F 7040-705F 7060-707F 7080-709F 70A0-70BF 70C0-70DF 70E0-70E7 70E8-70EF 70F0-70F7 70F8-70FB 70FC-70FF EF80-EF9F FE00-FE0F FE80-EF8F FFFF 6–10 System function (shipping configuration) Direct memory access controller Numeric data processor Motherboard resources...
  • Page 139: Screw Listing

    This section provides specification and reference information for the screws used in the computer. The screws listed in this section are available in the Screw Kit, spare part number 496890-001. Phillips PM2.0×6.0 captive screw Color Quantity Black Where used: 3 captive screws that secure the hard drive cover to the computer (screws are secured by C-clips) Maintenance and Service Guide Length Thread...
  • Page 140: Phillips Pm3.0×4.0 Screw

    Screw listing Phillips PM3.0×4.0 screw Color Quantity Silver Where used: 4 screws that secure the hard drive bracket to the hard drive 7–2 Length Thread 4.0 mm 3.0 mm Head diameter 5.0 mm Maintenance and Service Guide...
  • Page 141: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Quantity Black Where used: 2 screws that secure the top cover to the base enclosure in the hard drive bay Maintenance and Service Guide Length Thread 4.0 mm 2.0 mm Screw listing Head diameter 4.5 mm 7–3...
  • Page 142 Screw listing Where used: 2 screws that secure the system board to the base enclosure 7–4 Maintenance and Service Guide...
  • Page 143: Phillips Pm2.5×3.0 Screw

    Phillips PM2.5×3.0 screw Color Quantity Silver Where used: One screw that secures the WLAN module bracket to the computer Maintenance and Service Guide Length Thread 3.0 mm 2.5 mm Screw listing Head diameter 5.0 mm 7–5...
  • Page 144 Screw listing Where used: One screw that secures the SIM slot board to the computer 7–6 Maintenance and Service Guide...
  • Page 145: Phillips Pm2.0×8.0 Screw

    Phillips PM2.0×8.0 screw Color Quantity Black Where used: 1 One screw that secures the optical drive to the computer 2 Three screws that secure the keyboard to the computer 3 Two screws that secure the switch cover to the computer 4 Four screws that secure the top cover to the base enclosure Maintenance and Service Guide Length...
  • Page 146: Phillips Pm2.0×3.0 Screw

    Screw listing Phillips PM2.0×3.0 screw Color Quantity Black Where used: 2 screws that secure the WWAN module to the computer 7–8 Length Thread 3.0 mm 2.0 mm Head diameter 4.5 mm Maintenance and Service Guide...
  • Page 147 Screw listing Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: 5 screws that secure the switch cover to the computer in the battery bay Maintenance and Service Guide 7–9...
  • Page 148 Screw listing Where used: 3 screws that secure the speaker assembly to the top cover Where used: 4 screws that secure the hinges to the display panel on AntiGlare display panels 7–10 Maintenance and Service Guide...
  • Page 149 Screw listing Where used: 2 screws that secure top cover to the base enclosure Where used: 4 screws that secure the top cover to the base enclosure Maintenance and Service Guide 7–11...
  • Page 150 Screw listing Where used: 2 screws that secure the fingerprint reader board and bracket to the top cover Where used: 1 One screw that secures the LED board to the base enclosure 2 One screw that secures the audio board to the base enclosure 3 One screw that secures the USB board to the base enclosure 7–12 Maintenance and Service Guide...
  • Page 151: Phillips Pm2.5×6.0 Screw

    Phillips PM2.5×6.0 screw Color Quantity Silver Where used: 2 screws that secure the display assembly to the computer Maintenance and Service Guide Length Thread 6.0 mm 2.5 mm Screw listing Head diameter 5.0 mm 7–13...
  • Page 152 Screw listing Where used: 2 screws that secure the display enclosure to the display assembly on AntiGlare display assemblies 7–14 Maintenance and Service Guide...
  • Page 153: Phillips Pm2.5×4.0 Screw

    Phillips PM2.5×4.0 screw Color Quantity Silver Where used: 6 screws that secure the display hinges to the display assembly on AntiGlare display assemblies Maintenance and Service Guide Length Thread 4.0 mm 2.5 mm Screw listing Head diameter 5.0 mm 7–15...
  • Page 154: Phillips Pm2.0×6.0 Screw

    Screw listing Phillips PM2.0×6.0 screw Color Quantity Silver Where used: 3 screws that secure the top cover to the base enclosure 7–16 Length Thread 6.0 mm 2.0 mm Head diameter 4.5 mm Maintenance and Service Guide...
  • Page 155: Phillips Pm2.0×7.0 Captive Screw

    Phillips PM2.0×7.0 captive screw Color Quantity Silver Where used: 4 captive screws that secure the fan/heat sink assembly to the system board on computer models equipped with graphics subsystems with discrete memory Maintenance and Service Guide Length Thread 7.0 mm 2.0 mm Screw listing Head diameter...
  • Page 156 Screw listing Where used: 4 captive screws that secure the fan/heat sink assembly to the system board on computer models equipped with graphics subsystems with UMA memory 7–18 Maintenance and Service Guide...
  • Page 157: Backup And Recovery

    Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.
  • Page 158: Backing Up Your Information

    Backup and recovery Note the following guidelines before creating recovery discs: ■ You will need high-quality DVD-R, double-layer DVD-R, DVD+R, double-layer DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs.
  • Page 159: When To Create Restore Points

    To copy the screen and paste it into a word-processing document, follow these steps: a. Display the screen. b. Copy the screen: To copy only the active window, press To copy the entire screen, press c. Open a word-processing document, and then select Edit > Paste. Using system restore points When you back up your system, you are creating a system restore point.
  • Page 160: Performing A Recovery

    Performing a recovery ✎ You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.
  • Page 161: Backup And Recovery In Windows 7

    Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.
  • Page 162: Backing Up Your Information

    Backup and recovery To create a set of recovery discs: 1. Click Start, click All Programs, click Recovery Manager, and then click Recovery Disc Creation. 2. Follow the on-screen instructions. Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup.
  • Page 163: Performing A Recovery

    Performing a recovery ✎ You can recover only files that you have previously backed up. HP recommends that you use Recovery Manager to create a set of recovery discs (an entire drive backup) as soon as you set up your computer.
  • Page 164 Backup and recovery ✎ Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager. ✎ Recovery Manager recovers only the software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer’s Web site or reinstalled from the disc provided by the manufacturer.
  • Page 165: Connector Pin Assignments

    Audio-in (microphone) Audio-out (headphone) Maintenance and Service Guide Connector pin assignments Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground 9–1...
  • Page 166: External Monitor

    Connector pin assignments External monitor 9–2 Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide...
  • Page 167: Hdmi

    HDMI Maintenance and Service Guide Signal Transition minimized differential signal (TDMS) data 2+ TDMS data 2 shield TDMS data 2- TDMS data 1+ TDMS data 1 shield TDMS data 1 shield TDMS data 0+ TDMS data 0 shield TDMS data 0- TDMS clock + TDMS data clock shield TDMS data clock-...
  • Page 168: Network)

    Connector pin assignments RJ-45 (network) Universal Serial Bus 9–4 Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Signal +5 VDC Data Data + Ground Maintenance and Service Guide...
  • Page 169: Power Cord Set Requirements

    The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 170: Requirements For Specific Countries And Regions

    Power cord set requirements Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States 1.
  • Page 171: Recycling

    ✎ Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at This section provides disassembly instructions for the display assembly.
  • Page 172 Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
  • Page 173 Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7.
  • Page 174 Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12.
  • Page 175 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18.
  • Page 176 Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.
  • Page 177 1394 Power Saving 5–4 AC adapter light 2–8 AC adapter, spare part numbers 3–21 administrator password 5–3 antenna disconnecting 4–17 4–19 locations 2–1 removal 4–40 4–43 spare part numbers 3–16 4–40 4–43 audio board removal 4–50 spare part number 3–8 audio product description 1–4 audio-in jack connector pinout 9–1...
  • Page 178 microphone jack 9–1 monitor port 9–2 network jack 9–4 RJ-45 jack 9–4 USB port 9–4 connectors, service considerations 4–1 consumer infrared lens 2–6 Diagnostics menu, Setup Utility 5–4 Digital Media Slot 2–7 Digital Media Slot light 2–7 display assembly removal 4–32 spare part numbers 3–3 3–35 3–36...
  • Page 179 connector pinout 9–1 location 2–6 headset, spare part number 3–21 hinge removal 4–36 spare part numbers 3–16 3–33 3–36 4–36 infrared lens 2–6 internal display switch 2–1 jacks audio-in 2–6 audio-out 2–6 headphone 2–6 microphone 2–6 network 2–7 RJ-45 2–7 key components 2–3 keyboard product description 1–5...
  • Page 180 eSATA/USB 2–7 external monitor 2–7 HDMI 2–7 monitor 2–7 USB 2–8 ports product description 1–5 power button 2–2 power connector 2–8 power connector and cable removal 4–52 spare part number 3–8 power cord set requirements 10–1 spare part numbers 3–21 power light 2–4 2–6 power requirements product description 1–5...
  • Page 181 speaker assembly removal 4–31 spare part number 3–7 specifications Blu-ray ROM DVD±R/RW SuperMulti DL Drive 6–5 computer 6–1 display assembly 6–2 DVD±RW and CD-RW SuperMulti Double-Layer Drive 6–6 hard drive 6–4 optical drive 6–5 6–6 system DMA 6–7 system I/O address 6–9 system interrupt 6–8 system memory map 6–8 supported discs 8–2...
  • Page 182 Index-6 Maintenance and Service Guide...

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