Initial Troubleshooting - HP Pavilion zx5000 Maintenance And Service Manual

Troubleshooting
Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
Is there
power?
Y
Beeps,
LEDs, or error
messages?
Y
Is there video?
(no boot)
Y
Is the OS
loading?
Y
Is there
sound?
Y
2–12
N
Go to
"Flowchart 2.2—No
Power, Part 1."
N
Check
LED board,
speaker
connections.
N
Go to
"Flowchart
2.6—No Video,
Part 1."
N
Go to
"Flowchart 2.9—No
Operating System
(OS) Loading."
N
Go to
"Flowchart
2.15—No Audio,
Part 1."
All drives
working?
Y
Keyboard/
pointing
device
working?
Y
Connecting
to network
or modem?
Y
End
Maintenance and Service Guide
N
Go to
"Flowchart
2.17—Nonfunctioning
Device."
N Go to
"Flowchart
2.18—Nonfunctioning
Keyboard,"
or "Flowchart
2.19—Nonfunctioning
Pointing Device."
N
Go to
"Flowchart 2.20—No
Network/Modem
Connection."