Troubleshooting & Customer Support; Product Serial Number - McCulloch MC1275 Instructions Manual

IMPORTANT SAFEGUARDS
WARNING: To reduce the risk of electrical shock, this appliance has a
three-pronged plug. This plug will fit in a polarized wall outlet only one
way. If the plug does not fit fully in the outlet, contact a licensed
electrician to install a proper outlet. DO NOT attempt to modify the plug
or defeat this safety feature.
9. In order to unplug MC1275, grasp plug and pull smoothly and firmly from outlet. DO
NOT attempt to unplug unit by pulling or tugging on cord.
10. Burns could occur from touching hot metal parts, hot water or steam. Use care when
you turn a steam appliance upside down - there may be hot water in Water Reservoir.
11. MC1275 is only meant to be used with recommended MC1275 accessories. Other
types of attachments are not to be used with Multi-Purpose Steamer. Doing so may
cause injuries or damage to unit.
12. Nozzle and attachments become hot during use. To avoid injuries, DO NOT touch
nozzle while using this appliance. DO NOT attempt to change attachments while unit
is emitting steam.
13. When filling your MC1275, only water should be used in unit. Other cleaning agents
will damage unit and can cause injuries.
14. Always disconnect appliance from electrical outlet when filling with water or
emptying, and when not in use.
15. To avoid burns from escaping steam when removing Water Reservoir cap to refill unit:
• Always allow unit to cool for 5-10 minutes.
• Press and hold Steam Button to release all remaining steam.
16. DO NOT operate unit if steam opening is blocked. Should this occur, immediately
cease usage and unplug from electrical outlet.
17. Store your MC1275 Heavy-Duty Steam Cleaner in a cool, dry place.
SAVE THESE INSTRUCTIONS!
FOR HOUSEHOLD USE ONLY
4 Top Innovations, Inc.
T & C
ROUBLESHOOTING USTOMER
PROBLEM POSSIBLE CAUSE
Water spills out from Water Water Reservoir is already full.
Reservoir fill hole when adding
water.
Water Reservoir is too hot to be
refilled.
Accessories do not stay firmly Accessories are not being properly
attached to main steam nozzle. installed.
Accessories or main steam nozzle
is damaged or otherwise incorrect.
CUSTOMER SUPPORT
For problems with your Heavy-Duty Steam Cleaner, please refer to the troubleshooting guide
located on Pages 12 & 13. Additional inquiries should be directed to our Customer Support
services through our Web site, www.TopInnovations.com, on the Contact Us Web page.
If you do not have internet access, you may also contact our Customer Support Department by
telephone, at 1-800-711-6617 or 1-816-584-9700, ext. 130 or 131.
NOTE: In order for our customer service representatives to help you as quickly and
efficiently as possible, please have the following information ready before calling:
• Purchase information (where and when you purchased this product)
• Copy of purchase receipt / proof of purchase

• Product Serial Number

PRODUCT SERIAL NUMBER
For your convenience, space has been provided below for you to record the serial number of
your unit (located on the back or bottom of the unit) for easy reference when contacting our
Customer Service Department.
__________________ - _____________________________________
Top Innovations, Inc.
S
UPPORT
SOLUTION
Do not try to add any more water.
Allow more cooling time before
refilling.
Fill Water Reservoir more slowly.
Be sure to utilize the provided
Measuring Cup and Water Funnel
to refill the unit.
Review steps for proper
installation of accessories on
pages 7 & 8 of this manual.
Check to ensure that accessories
are installed correctly.
Contact our Customer Service
Department for assistance.
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