If You Need Consumer Assistance - Dodge Avenger 2011 Owner's Manual

IF YOU NEED CONSUMER ASSISTANCE

CONTENTS
Suggestions For Obtaining Service For Your
Vehicle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
▫ Prepare For The Appointment . . . . . . . . . . . 417
▫ Prepare A List . . . . . . . . . . . . . . . . . . . . . . 417
▫ Be Reasonable With Requests . . . . . . . . . . . . 417
If You Need Assistance . . . . . . . . . . . . . . . . . 417
▫ Chrysler Group LLC Customer Center . . . . . 418
▫ Chrysler Canada Inc. Customer Center . . . . . 418
▫ In Mexico Contact . . . . . . . . . . . . . . . . . . . . 418
▫ Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) . . . . . . . . . . . . 419
▫ Service Contract . . . . . . . . . . . . . . . . . . . . . 419
Warranty Information . . . . . . . . . . . . . . . . . . 420
MOPAR Parts . . . . . . . . . . . . . . . . . . . . . . . 420
Reporting Safety Defects . . . . . . . . . . . . . . . . 420
▫ In The 50 United States And Washington,
D.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
▫ In Canada . . . . . . . . . . . . . . . . . . . . . . . . . 421
Publication Order Forms . . . . . . . . . . . . . . . . 421
9