HP PhotoSmart M525 User Manual page 35

My camera stalls when establishing a connection to the computer.
● Ensure that the USB cable is properly connected to the camera and computer.
● Try connecting the USB cable to another USB port on the computer.
● Turn the camera off, then on again. If that does not fix the problem, reset the camera
(see Resetting the camera on page 32
● If the problem persists, contact HP Support (see
I cannot transfer images from the camera to my computer.
● Either install the HP Photosmart Software (see
see Transferring images without HP Photosmart Software on page
● Set your camera to act as a Disk Drive (see
on page
I get an error message when transferring images to my computer.
Close the HP Photosmart Transfer Software, remove the camera from the optional dock
or disconnect the camera from the USB cable and reset the camera (see
camera on page
with HP Photosmart Software on page
I am having a problem installing or using the HP Photosmart Software.
● Make sure your computer meets the minimum system requirements as listed on your
camera packaging.
● Refer to the HP Customer Care website: www.hp.com/support.
How can I get professional-quality prints if I don't have a photo printer?
Use the Buy Prints Online feature on the Photosmart Express Menu (see
prints online on page
HP Photosmart M425/M525 Digital Camera
26).
32). Then, restart the image transfer process (see
30).
).
Product support on page
Install the software on page
Connecting to the computer
25).
36).
8), or
25.
Resetting the
Transferring images
Buying
35