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Location
Phone number
Germany
49-89-1430-5100
Hong Kong
852-2368 7173
Japan
81-3-5462-2979
Korea
82-2-556-7294/4251
Singapore
65-488-7528
Taiwan
886-2-715-2923
USA
408-944-9120
Direct-support services
Seagate technical support
For one-on-one help, you can talk to a technical support specialist during local business hours. Before calling,
note your system configuration and drive model number (ST xxxx ).
Location
Phone number
Australia
61-2-9725-3366 (9:00
England
44-1628-894083 (10:00
France
33 1-41 86 10 86 (9:30
Germany
Disc: 49-89-140-9332; Tape: 49-89-140-9333
(9:30
A
Hong Kong
852-2368 9918
Korea
82-2-556-8241
Singapore
65-488-7584 (9:00
Taiwan
886-2-514-2237
USA
Please dial 1-800-SEAGATE or 408-456-4496 for the specific product telephone number.
(6:00
A
™
SeaTDD
408-944-9121
Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily
and exchange messages with a technical support specialist between 6:00
5:00
.
. (Pacific time) Monday through Friday.
P
M
Customer service centers
Seagate direct OEM, Distribution, and System Integrator customers should contact their Seagate service rep-
resentative for warranty information. Other customers should contact their place of purchase. Seagate offers
comprehensive customer support for all Seagate drives. These services are available worldwide.
Location
Asia Pacific and Australia
Europe, Middle East, and Africa
Japan
USA
Other Americas (Brazil, Canada, Mexico)
Manufacturer's representatives
Brazil
MA Informatica
Canada
Memofix
Adtech
Mexico
Abicom Seamax SA DE CV
.
. to 5:00
A
M
.
. to 1:00
A
M
.
. to 12:30
A
M
.
. to 12:30
.
., 2:00
M
P
M
P
.
. to 12:00
A
M
.
. to 11:15
.
., 12:30
M
A
M
P
.
., M–F)
P
M
.
., 2:00
.
. to 5:00
P
M
P
M
.
., 2:00
.
. to 5:00
P
M
P
M
.
. to 4:00
.
., M–F)
M
P
M
.
., 2:00
.
. to 5:00
P
M
P
M
.
. to 5:00
.
., Pacific time, M–F)
M
P
M
Phone number
65-485-3595
31-2031-67300
81-3-5462-2904
1-800-468-3472
405-949-6706
55-11-810-7794
905-660-4936
905-812-8099
1-800-624-9857
525-546-6965
Cheetah 4LP Product Manual, Rev. B
.
., M–F)
P
M
.
., M–F)
P
M
.
., M–F)
P
M
.
. to 11:15
.
. and 12:30
A
M
A
M
FAX number
65-485-4980
31-2065-34320
81-3-5462-2979
405-949-6740
405-949-6738
55-21-253-6467
905-660-8738
905-812-7807
525-546-4888
.
. to
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