Troubleshooting - HP P3901 Owner's Manual

hp pavilion fx50 15" lcd monitor
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Troubleshooting

Troubleshooting Troubleshooting Troubleshooting
Before calling HP check the following:
There is no picture and LED is off:
Check that the monitor is switched on.
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Check that the power cord is properly connected.
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Check the electrical outlet.
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Test and see if monitor works on another PC previously set to
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another monitor's supported resolution.
There is no picture and the LED is on:
Check that the monitor is not in power saving mode.
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Adjust the Contrast and Brightness through OSD or control
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buttons.
Check that the PC is switched on.
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Check that the video cable has no bent pins.
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Test that the monitor works on another PC previously set to another
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monitor's supported resolution.
The picture is fuzzy:
Adjust your monitor, using the Automatic Adjustment function
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(refer to "Auto Adjustment" on page 14).
If you are running a Windows 95/98/2000 Operating System
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then install the INF file - Plug and Play driver (refer to "How To
Install The Drivers" on page 8).
Change the resolution to the recommended resolution 1024 x 768
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at 60Hz.
Pixels are missing:
Refer to "LCD Monitor Quality and Pixel Policy" on page 21.
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Colors are not pure:
Check that the video cable has no bent pins and is firmly attached
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to both the PC and monitor Video Connectors.
Recall the colors default factory settings (refer to "Miscellaneous"
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on page 17).
Adjust the RGB (Red, Green and Blue) colors to as required (refer
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to "Color Adjustment" on page 14).
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