HP 2000sa Quickspecs page 11

QuickSpecs
Service and Support, HP Care Pack, and Warranty Information
Array Installation and Array Installation and Array Installation and Array Installation and
Startup Services Startup Services Startup Services Startup Services
Support Services via HP Authorized Commercial Resellers - Flex Care Packs Support Services via HP Authorized Commercial Resellers - Flex Care Packs Support Services via HP Authorized Commercial Resellers - Flex Care Packs Support Services via HP Authorized Commercial Resellers - Flex Care Packs
Array SKUs: AJ752A, AJ753A Array SKUs: AJ752A, AJ753A Array SKUs: AJ752A, AJ753A Array SKUs: AJ752A, AJ753A
Support Description Support Description Support Description Support Description
Support - 1 Yr Next Day Hardware
Support - 3 Yr Next Day Hardware
Support - 4 Yr Next Day Hardware
Support - 5 Yr, Next Day Hardware
Support - 1 Yr 4 hr 13x5 Hardware
Support - 3 Yr, 4 hr 13x5 Hardware
Support - 4 Yr, 4 hr 13x5 Hardware
Support - 5 Yr, 4 hr 13x5 Hardware
Support - 1 Yr, 4 hr 24x7 Hardware
Support - 3 Yr, 4 hr 24x7 Hardware
Support - 4 Yr, 4 hr 24x7 Hardware
Support - 5 Yr, 4 hr 24x7 Hardware
Support - 1 Yr, 6 hr, CTR
Support - 3 Yr, 6 hr, CTR
Support - 4 Yr, 6 hr, CTR
Support - 5 Yr, 6 hr, CTR
Support - 1 Yr, Support Plus
Support - 3 Yr, Support Plus
Support - 4 Yr, Support Plus
Support - 5 Yr Support Plus
Support - 1 Yr, Support Plus 24
Support - 3 Yr, Support Plus 24
Support - 4 Yr, Support Plus 24
Support - 5 Yr, Support Plus 24
Support - 1 Yr, Proactive 24 Service
Support - 3 Yr, Proactive 24 Service
Support - 4 Yr, Proactive 24 Service
The HP installation and Startup for HP StorageWorks Disk Arrays service package provides installation
and configuration of HP StorageWorks Disk Array products. Service highlights include:
Service planning
Installation and Startup provides installation, and configuration of the MSA2000i. This includes:
Service planning
Service deployment
Installation Verification Testing (IVT) required for this service
Customer orientation session
Please contact your local HP sales organization for further details
Installation & Startup Care Packs: Flex - HA114A1 #5J0; Fixed: UA868E
DA - 13045 Worldwide — Version 1 — July 14, 2008
HP StorageWorks 2000sa Modular Smart Array HP StorageWorks 2000sa Modular Smart Array HP StorageWorks 2000sa Modular Smart Array HP StorageWorks 2000sa Modular Smart Array
Care Pack Care Pack Care Pack Care Pack Support Band Support Band Support Band Support Band
HA101A1 9CJ
HA101A3 9CJ
HA101A4 9CJ
HA101A5 9CJ
HA103A1 9CJ
HA103A3 9CJ
HA103A4 9CJ
HA103A5 9CJ
HA104A1 9CJ
HA104A3 9CJ
HA104A4 9CJ
HA104A5 9CJ
HA105A1 9CJ
HA105A3 9CJ
HA105A4 9CJ
HA105A5 9CJ
HA109A1 9CJ
HA109A3 9CJ
HA109A4 9CJ
HA109A5 9CJ
HA110A1 9CJ
HA110A3 9CJ
HA110A4 9CJ
HA110A5 9CJ
HA111A1 9CJ
HA111A3 9CJ
HA111A4 9CJ
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