Using Mute; Switching Between Multiple Calls - Cisco 7960G Phone Manual

Using Mute

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use mute
in conjunction with the handset, speakerphone, or a headset.
If you want to...
Toggle Mute on
Toggle Mute off
Tip
• Once you enable mute, your phone remains muted whether you switch from speaker to handset
to headset. To cancel Mute, press

Switching Between Multiple Calls

You can switch between multiple calls on one or more lines.
If you want to...
Switch between calls on
one line
Switch from a
connected call to
answer a ringing call
Switch between calls on
different lines
24
Then...
Press .
Press .
.
Then...
1. Make sure the call that you want to switch to is highlighted.
2. Press Resume.
The first call is automatically placed on hold.
Press Answer or press
The first call is automatically placed on hold.
Press (flashing) for the line that you are switching to.
If a single call is holding on the line, the call automatically resumes. If
multiple calls are holding, highlight the appropriate call and press Resume.
(flashing).
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