Service Information - Bayer HealthCare Contour TS User Manual

Service Information:

If you have a problem and none of the problem solving steps in
the user guide help, call Bayer Diabetes Care Customer Service. In
the U.S.A., call toll free: 1-800-348-8100 (7 days a week/24 hours
a day). We have trained specialists to help you.
Important:
Speak to a Bayer Diabetes Care Representative before returning
your meter for any reason. He/she will give you the information
needed to get your problem handled correctly and effi ciently.
Have your C
Strips available when you phone. It would also be helpful to have
a bottle of C
Fill out the following check list before calling!
Check List
1. The Meter serial number (A) and model number (B) (found on
the back of the meter) are:
________________________
2. The date and time the problem
occurred was:
________________________
3. I have read the user guide and
followed the testing steps:
_______________________
4. I am using C
Solution and C
passed their open use life dates: ______________________________
5. I do not need to replace the battery: _______________________
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Need Help? Call toll free: 1-800-348-8100
TS Blood Glucose Meter and C
ONTOUR
TS Normal Control Solution nearby.
ONTOUR
TS Control
ONTOUR
TS Test Strips that have not expired or
ONTOUR
ONTOUR
A
B
TS Test