Troubleshooting Suggestions - Wells M200 Owner's Manual

TROUBLESHOOTING SUGGESTIONS

SYMPTOM
No power to warmer
Warmer will not heat
Warmer trips circuit breaker
Warmer slow to heat
Drain-equipped unit will not hold
water
Auto-fill unit overflows
Auto-fill unit does not fill
One or more pans of an auto-fill
unit do not fill
There are no user-serviceable components in this appliance.
In all instances of damage or malfunction, contact your Authorized Wells Service Agency for repairs.
POSSIBLE CAUSE
Circuit breaker off or tripped
Temperature control not set
Wet insulation
Pan leaking or other internal damage
Internal damage
Mineral deposits on pan acting as a
insulator
Wired to wrong voltage
Drain valve not fully closed
Drain valve damaged or pan(s) leaking
Water level sensor dirty
Internal damage
Water supply turned off or restricted
Bad Probe or other Internal Damage
Blocked drain manifold
12
SUGGESTED REMEDY
Reset circuit breaker
Set control to desired temperature
Verify flange-to counter seal is sound, or
reseal with food-grade silicone sealant
Contact your Authorized Wells Service Agency
for repairs
Contact your Authorized Wells Service Agency
for repairs
Clean pan(s) with delime cleaner
Verify supply voltage - must match voltage on
warmer nameplate
Check drain valve for debris and close fully
Contact your Authorized Wells Service Agency
for repairs
Clean water level sensor
Contact your Authorized Wells Service Agency
for repairs
Be sure water supply is turned on and water
supply hose is not pinched or twisted
Contact your Authorized Wells Service Agency
for repairs
Clean drain manifold