Understanding Status Messages - Motorola TELUS i315 User Manual

Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting TELUS Mobility Client
Care, write down the message, numeric code, and
the conditions under which it appeared. The
following table lists and describes the status
messages.
Status Messages Message Description
The number that you entered is not
Number Not in
valid.
Service
The handset that you called is either
User Not Available
busy, out of coverage, or turned off.
Please try again later.
User Not Authorized The person that you called has not
purchased this service.
This service is temporarily not
Please Try Later
available. Please try again later.
The handset that you called is busy
User Busy in Private
in a Private Call.
call
The handset that you called is busy
User Busy in Data
using an online service.
Status Messages Message Description
This service was restricted by
Service Restricted
TELUS Mobility, or this service was
not purchased.
This feature is not available on the
Service Not
current network.
Available
The system is experiencing heavy
System Busy
traffic. Please try again later.
This service cannot be enabled
Service Conflict
because an incompatible service
has already been turned on.
An error occurred. Please try again.
Please Try Again
A fault was detected with your
Self Check Error +
handset. If this error recurs, note the
Number Code
error code and contact TELUS
Mobility Client Care.
An operational fault was detected
Self Check Fail +
with your handset. Write down the
Number Code
numeric code, turn your handset off,
and contact Customer Care.
The incorrect PIN was entered five
PIN Blocked
consecutive times. You will be
Call Your Provider
unable to place or receive calls on
your handset. Contact TELUS
Mobility Care to have them obtain
the PIN Unblocking Key (PUK)
code.
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