Troubleshooting - Jenn-Air DOWNDRAFT RADIANT COOKTOP Use & Care Manual

T
ROUBLESHOOTING
PROBLEM
Nothing on the cooktop operates.
Cooktop elements do not
get hot enough.
Elements emit a slight odor and/or
smoke when first turned on.
Smoothtop surface shows wear.
Ventilation system is not
capturing smoke efficiently.
SOLUTION
• Check for a blown circuit fuse or a tripped main circuit breaker.
• Check if cooktop is properly connected to electric circuit in house.
• Surface controls may not be set properly.
• Voltage to house may be low.
• Cookware may not be flat or the correct size or shape (See page 6).
• This is normal.
• Tiny scratches or abrasions.
- Make sure cooktop and pan bottom are clean. Do not slide glass or metal pans
across top. Make sure pan bottom is not rough. Use the recommended
cleaning agents. See page 7.
• Metal marks.
- Do not slide metal pans across top. When cool, clean with Cooktop
Cleaning Creme. See page 7.
• Brown streaks and specks.
- Remove spills promptly. Never wipe with a soiled cloth or sponge. Make sure
cooktop and pan bottom are clean.
• Areas with a metallic sheen.
- Mineral deposits from water and food. Use recommended cleaning agents.
See page 7.
• Pitting or flaking.
- Remove sugary boilovers promptly. See page 7.
• Check on cross ventilation in room or make up air.
• Excessive amount of smoke is being created.
• Filter may be improperly installed (see page 6).
• Cooktop may be improperly installed:
– Check ducting size: 6" diameter round or 3
– check if more than three 90° elbows were used.
– Check if a Jenn-Air wall cap was used.
– Refer to complete installation instructions.
8
1 / " x 10" rectangular.
4