Honeywell DCS19W Installation And User Manual
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Honeywell DCS19W Installation And User Manual

Honeywell DCS19W Installation And User Manual

Bar code scanner / avery scale
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MS2420
Bar Code Scanner / Avery Scale
Installation and User's Guide

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Summary of Contents for Honeywell DCS19W

  • Page 1 MS2420 Bar Code Scanner / Avery Scale Installation and User’s Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.

  • Page 3: Table Of Contents

    Table of Contents Introduction Manual Scope .............................. 1 Product Overview ............................1 Base Kit Components ..........................2 Optional Accessories ........................... 2 Replacement Parts ............................4 General Precautions ............................ 5 MS2420 Scanner/Avery Scale Design Specifications Operational ..............................7 Mechanical ..............................7 Scale Capacities ............................
  • Page 4 Startup ............................... 42 Power-Up Test Mode ..........................42 Configuration Mode ........................... 42 Scale Operation Scale Zeroing ............................43 Calibration ..............................44 Tools Required ............................. 44 Scale Calibration Methods ........................44 Priming the Scale for Calibration (lbs. & kg) ..................45 Scale Calibration Procedure (lbs.

  • Page 5: Manual Scope

    Product Overview Honeywell’s MS2420 scanner/Avery scale is designed to meet the demanding needs of high volume supermarket and point-of-sale applications. With advanced features like 5-sided, 360° scanning, 5400 scans per second, a complex scan zone and advanced decoding software, this high performance series of in-counter scanner/scale products guarantees fast customer checkouts with minimal operator fatigue and stress.

  • Page 6: Base Kit Components

    Base Kit Components Part # Description MS2420-105Az MS2420 Scanner/Avery Scale Diamonex Horizontal Window Sapphire Horizontal Window ™ 00-02407 MetroSelect Configuration Guide ™ 00-02034 MS2xxx Stratos Series Configuration Addendum 00-05312 MS2420 Scanner/Avery Scale Installation and User’s Guide Guides also available for download at www.honeywellaidc.com. Other items may be ordered for the specific protocol being used.
  • Page 7 Optional Accessories Part # Description Optional Remote Scale Display 46-00248 Remote Scale Display (lb.) 46-00249 Remote Scale Display (kg) Figure 1. Optional Remote Scale Display Dimensions Figure 2. Optional Remote Scale Display Controls (46-00248 lb, 46-00249 kg) Specifications are subject to change without notice.

  • Page 8: Replacement Parts

    Replacement Parts Part # Description Window types (Diamonex and Sapphire) are not interchangeable due to laser safety and/or scanner performance differences. Caution To change window type, the scanner must be returned to the manufacturer for reconfiguration. 46-00232 Vertical Window 46-00233 Diamonex Platter - Full Size 46-00296 Diamonex Platter - Full Size, with Product Weight Roll Bar / Platter Lift Handle...

  • Page 9: General Precautions

    General Precautions The following are some general precautions to remember when handling the MS2420 scanner/Avery scale. Do Not Turn the unit upside down with the platter in place. Figure 3. Do Not Press on the window in the replacement platter or the vertical window frame. Figure 4.

  • Page 11: Ms2420 Scanner/Avery Scale Design Specifications

    MS2420 Scanner/Avery Scale Design Specifications Operational Light Source: VLD 650 nm Peak Laser Power: <1.5 mW Max Optical Power: 10 mW Embedded Laser: Wavelength: 650 nm Horizontal Depth of 0 mm - 100 mm (0"- 4") for 0.33 mm (13 mil) Bar Code Field: Vertical Depth of 0 mm - 216 mm (0"- 8.5") for 0.33 mm (13 mil) Bar Code...

  • Page 12: Scale Capacities

    Scale Capacities Capacity: kg unit 15 kg lb. unit 30.0 lb. Minimum Increment: kg unit 0.005 kg lb. unit 0.01 lb. Maximum Static kg unit 75 kg lb. unit 150 lb. Weight: Adjustments Calibration is required for scaled units. required: Electrical Voltage Supply: 4A @ +5V / 0.8A @ +12V Operating Power: 11.2 Watts...

  • Page 13: Base Model Characteristics

    Base Model Characteristics Components Figure 7. MS2420 Components...
  • Page 14 Components Item Description of Item in Figure 7 Scale Zero Button (see page 43) Amber LED, Scale Zero Indicator (see page 43) Volume/Tone Multi-Function Button (see page 41) Blue LED Indicators (see page 34) Photocell Window Speaker High Impact Window Frame/Vertical Window (Laser Aperture) Finger Recesses for Lifting (Located Under Platter) Replaceable Stainless Steel Platter with Diamonex or Sapphire Horizontal Window (Laser Aperture)

  • Page 15: Dimensions

    Dimensions Figure 8. MS2420 Dimensions Connector Panel Figure 9. MS2420 Connector Panel Specifications are subject to change without notice.

  • Page 16: Caution And Serial Number Labels

    Caution and Serial Number Labels Figure 10. MS2420 Label Locations (Top) and Examples (Bottom) Caution: To maintain compliance with applicable standards, all circuits connected to the imager must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1. To maintain compliance with standard CSA C22.2 No.

  • Page 17: Installation

    Installation Quick Installation Outline The following is a quick preview of the steps required for first time installations. Each item is discussed in detail later in this section. Determine clearance, ventilation and service access requirements.  Determine checkout counter layout taking into account package flow, cable routing and power ...

  • Page 18: Service Access

    Service Access When routing and installing the cable(s) and power supply, make sure to leave access that these components may be swapped easily without the need to remove the unit from the checkout counter. When changing the StratosSWAP optics engine modules, removing the unit completely from the checkout counter is recommended.

  • Page 19: Unpacking The Unit

    Unpacking the Unit 1. Make sure the shipping box is topside up before opening. 2. Remove the accessories box and check the box’s content for the following items. Product Manuals  Power Supply  Communication Cables  Remote Scale Display (Optional) ...

  • Page 20: Ms2420 Package Warning

    MS2420 Package Warning All hardware securing the scale arms during shipping must be removed or the scale will not function! Figure 14. * Do not discard instructions and shipping hardware! These items must be reinstalled if the unit is going to be shipped. Installing the Unit in the Counter Before starting to mount the MS2420 determine: the scanner's orientation in reference to the operator and the direction of package flow,...

  • Page 21: Ms2420 Mounting Diagram

    MS2420 Mounting Diagram Figure 15. MS2420 Mounting Diagram Specifications are subject to change without notice.

  • Page 22: Cable Installation (Interface Specific)

    Cable Installation (Interface Specific) RS232 The following steps describe how to properly install the cables for an RS232 scanner application. The scanner/Avery scale must then be configured to match the host’s RS232 parameters. Cable installation alone does not guarantee that the scanner will communicate properly with the host system. Note: Configuration bar codes are located in the MetroSelect Configuration Guide (PN 00-02407x) and the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x).
  • Page 23 Cable Installation (Interface Specific) RS232 11. Configure the MS2420 scanner to match the host system’s RS232 parameters. Note: Refer to the MetroSelect Configuration Guide (PN 00-02407x) under Section G: RS232 for enabling RS232 Mode (scan the recall defaults bar code first). Refer to the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x) for scale, dual cable and single cable configuration bar codes.

  • Page 24: Full Speed Usb

    Cable Installation (Interface Specific) Full Speed USB The following steps describe how to properly install the cables for a Full Speed USB scanner application. The scanner/Avery scale must then be configured to match the host’s USB parameters. Cable installation alone does not guarantee that the MS2420 scanner will communicate properly with the host system.

  • Page 25: Ibm Oem

    Cable Installation (Interface Specific) Full Speed USB 10. Configure the MS2420 scanner to match the host system’s USB parameters. For Single Cable Applications: The IBM OEM Full Speed USB English and Metric bar codes are located in the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x) under Scanner Configuration Bar Codes: Single Cable Protocols for POS Compatibility, IBM OEM Full Speed USB.
  • Page 26 Cable Installation (Interface Specific) Full Speed USB xx** Specifies international connection. See the Base Kit Components and Optional Accessories section of this guide for a complete listing. See Power Source caution statement located on page 12 of this manual. Figure 17. USB Cable Installation Schematic...

  • Page 27: Rs485

    Cable Installation (Interface Specific) RS485 The following steps describe how to properly install the cables for an RS485 scanner application. The scanner/Avery scale must then be configured to match the host’s RS485 parameters. Cable installation alone does not guarantee that the MS2420 scanner will communicate properly with the host system. Note: Configuration bar codes are located in the MetroSelect Configuration Guide (PN 00-02407x) and the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x).
  • Page 28 Cable Installation (Interface Specific) RS485 10. Configure the MS2420 to match the host system’s RS485 parameters. For Single Cable Applications: The IBM 3rd Generation 46xx, English and Metric bar codes are located in the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x) under Scanner Configuration Bar Codes: Single Cable Protocols for POS Compatibility, IBM 3rd Generation 46xx.

  • Page 29: Cable Installation (Secondary Scanner)

    150mA maximum current. If the auxiliary device exceeds this specification, an external power supply will be required to power the auxiliary device. The following Honeywell scanners can receive power from MS2420/MS2430: the MS9520, MS9540, and the MS5145. 4. This step is required for secondary devices that require >5VDC and/or 700mA current to operate.
  • Page 30 Cable Installation (Secondary Scanner) † See Aux power notes Error! Bookmark not defined.. See Power Source caution statement located on page 12 of this manual. Figure 19. Secondary Scanner Cable Installation Schematic...

  • Page 31: Eas Deactivation

    EAS Deactivation SW1 and SW2 are the switch banks inside the Checkpoint device that set the deactivation range. The following is a list of Checkpoint recommended switch bank settings. Checkpoint Recommended Switch Bank Settings Switch 1 and 6 Switch 1 and 6 Switch 2, 3, 4, and 5 Switch 2, 3, 4, and 5 All MS2420 models have a connector labeled EAS In on the bottom of the unit.

  • Page 33: Scanner Operation

    Scanner Operation Scan Zone Figure 22. Checker-Side (13 mil) Figure 23. Horizontal Left/Right (13 mil) Specifications are subject to change without notice. Typical Scan Zones shown.
  • Page 34 Scan Zone Figure 24. Horizontal Direct (13 mil) Figure 25. Vertical Direct (13 mil) Specifications are subject to change without notice. Typical Scan Zones shown.

  • Page 35: Wake Activation Area (Photocell Led Output)

    Wake Activation Area (Photocell LED Output) † The MS2420 scanner’s default power save mode is Dual Action Power Save Mode #2 (see page ). This power save mode turns the laser OFF after a configured period of non-use then turns the motor OFF after thirty-minute intervals.

  • Page 36: Changing The Wake Area Sensitivity Level

    Changing the Wake Area Sensitivity Level (Photocell LED Range Adjust) The MS2400 Series bar code scanner wake area sensitivity level can be set to the end users preference by scanning one of the Photocell Sensitivity adjustment bar codes below. *Max Photocell Sensitivity This feature enables the MS24xx to be at max sensitivity or far sensing for the wake up photo...

  • Page 37: Audible Indicators

    Audible Indicators When in operation the MS2420 scanner provides audible feedback that indicates the status of the unit and the current scan. Eight settings are available for the tone of the beep (normal, six alternate tones and no tone) plus three volume settings. To change the tone or volume, refer to the Changing the Beeper Tone and Volume section of this manual.

  • Page 38: Visual Indicators

    Visual Indicators The blue LED is located near the bottom corner of the vertical output window on the MS2420. When the scanner is ON, the flashing or constant, illumination of the LEDs indicates the status of the scanner and the current scan. There is an additional amber LED next to the scale zero symbol on all MS2420 scanner models that include a scale (see Figure 27).

  • Page 39: Failure Modes

    Failure Modes One Razzberry Tone This indicates that the scanner has experienced a laser subsystem failure. The scanner will try up to three times to correct the failure condition. If the laser subsystem continues to fail, that subsystem (horizontal or vertical) will be shut down and an error indication will be shown on the Diagnostic Indicator Display.

  • Page 40: Diagnostic Indicator Display; Error Codes

    Diagnostic Indicator Display There is a two-digit error code display located under horizontal output window near the vertical output window (see figure below). Figure 28. Error Code Display (Optional Product Roll Bar Shown) The following is a list of possible error codes and their meanings. Some errors will require immediate scanner maintenance.
  • Page 41 Diagnostic Indicator Display Error Description Code COPROCESSOR COMMUNICATION ERROR – The main microprocessor is not communicating with the interface coprocessor. The interface coprocessor may be in a fault condition with the host or just not able to respond. This error may appear when the scanner is configured for USB or RS485 interface applications or during an attempt to update the interface software through the flash utility.
  • Page 42 Diagnostic Indicator Display Error Description Code LASER #2 (RIGHT HORIZONTAL) HIGH CURRENT WARNING – The laser in the vertical scanning subsystem is drawing excessive current. This could be a warning for a future total failure. Have the unit checked at an authorized service center when convenient. LASER #3 (LEFT HORIZONTAL) HIGH CURRENT WARNING –...

  • Page 43: Power Save Modes

    Power Save Modes The MS2420 has five configurable power save modes. Refer to the MetroSelect Configuration Guide for additional information on Power Save Modes. 1. Blink Power Save Mode: Blinks the laser OFF & ON after a configured period of non-use. When the scanner recognizes a bar code it will exit the Blink mode.

  • Page 44: Beeper Options And Button Functions

    Beeper Options and Button Functions Changing the Beeper Tone Beeper tones may be configured incrementally using the following bar code. The new tone will be heard followed by a short pause. Two more new tones will be heard signifying the new setting has been stored in memory.

  • Page 45: The Multi-Function Button

    The Multi-Function Button Figure 29. The Multi-Function Button Changing the Beeper Volume A short (<3 second) depression and the beeper volume will change. The new volume will be heard. The silent (no beep) volume is also selectable. Figure 30. Changing the Beeper Volume Placing the Unit in Laser &...

  • Page 46: Startup

    Startup When the scanner first receives power, the blue LED will turn on and the scanner will beep once. The scanner is now ready to scan. Power-Up Test Mode When a MS2420 scanner is first powered up, it cycles through a number of self-tests before starting normal operation.

  • Page 47: Scale Operation

    Scale Operation Scale Zeroing After the unit has been officially calibrated (see page 44) the scale can be re-zeroed by pressing the scale zeroing button on either the unit or on the remote display stand. When the scale is at zero the amber LED will be illuminated.

  • Page 48: Calibration

    Calibration The scanner/scale must be calibrated if: it is a first time installation  the scale cannot be re-zeroed  the calibration verification tests indicate errors  there is a change in the units of measure [i.e. from pounds (lbs.) to kilograms (kg)] ...

  • Page 49: Priming The Scale For Calibration (Lbs. & Kg)

    Priming the Scale for Calibration (lbs. or kg) Prime the scale before starting either method of calibration. Note: Calibrate the scanner/scale after the unit is installed in the checkout countertop. It is important to use the correct certified (lb. or kg.) field weight set when calibrating the scale. 1.

  • Page 50: Scale Calibration Procedure (Lbs. & Kg) With Remote Display

    Scale Calibration Procedure (lbs. or kg) with Remote Display 1. Temporarily Remove the platter and place it in a safe location. Note: It is the responsibility of the owner of the scale to confirm compliance with the relevant Weights and Measures statutes and regulations applicable in your area by checking with the appropriate government agency before placing a newly calibrated unit into service or removing any official seals.
  • Page 51 Scale Calibration Procedure (lbs. or kg) with Remote Display 4. Enter full service access mode. Power down the unit if necessary. Press and hold down the Calibration push button then power up the scanner/scale. Release the Calibration push button. Figure 39. Entering Full Service Access Mode See Power Source caution statement located on page 12 of this manual.
  • Page 52 Scale Calibration Procedure (lbs. or kg) with Remote Display 7. Make sure there is no load on the scale platter. 8. Calibrate a zero load. Press the right arrow (►) button once when the remote display reads CAL 1 and there is no load on the scale platter.
  • Page 53 Scale Calibration Procedure (lbs. or kg) with Remote Display 12. Remove the remaining half load from the scale then press clear (C). The message done will flash briefly on the display. Figure 46. 13. Exit calibration mode. Press and hold the test button for at least 3 seconds then release. With no load on the scale the display should read 0.00 lb.

  • Page 54: Bar Code Calibration Procedure Without Remote Display

    Bar Code Calibration Procedure without Remote Display The following calibration procedure can be used when the remote scale display is not present. This procedure requires that the scanner/scale have a software serial number of 15001, or greater. The beeper volume switch is used to advance to the next stage of calibration and the LED display notifies the operator which ‘calibration stage’...
  • Page 55 Bar Code Calibration Procedure without Remote Display 4. Enter the scale program mode. Power down the unit and slide the scale program switch to the program position. If the system is a dual cable system, disconnect the host to scale RS232 cable from the unit. Figure 50.
  • Page 56 Bar Code Calibration Procedure without Remote Display 7. Make sure there is no load on the scale platter. The blue LED will be used to indicate the current step in the calibration process. 8. Calibrate a zero load. The blue LED will blink once periodically. Wait 8 to 10 seconds for scale stability then press the beeper volume switch one time.
  • Page 57 Bar Code Calibration Procedure without Remote Display 11. Remove half of the load and center the remaining load. The blue LED will blink four times periodically. Wait for scale stability, and then press the beeper volume switch once. The beeper will beep 4 times indicating that the Cal 4 value has been stored.

  • Page 58: Calibration Verification

    Calibration Verification U.S. Pounds (lbs.) The following tests verify if the scale's Calibration is accurate. For Kilograms see instructions starting on page Note: The following tests are based on a 2-digit accuracy setting for pounds. Increasing Load Test  Shift Test ...

  • Page 59: Kilograms (Kg)

    Calibration Verification Kilograms (kg) The following tests verify if the scale's Calibration is accurate. For US Pounds see instructions starting on page 54. Note: The following tests are based on a 3-digit accuracy setting for kilograms. Increasing Load Test  Shift Test ...

  • Page 60: Security Seal Installation

    Security Seal Installation Note: The certification of the weighing mechanism of the scale version of this scanner is subject to federal, state and local Weights and Measures statutes and regulations and can only be performed by authorized government agencies and/or their duly registered agents. Each time the scale or weighing mechanism is calibrated, it should be properly sealed with a paper seal or a wire seal prior to being placed into service in commerce.

  • Page 61: Wire Security Seal (Conversion Kit 46-00239)

    Wire Security Seal (Seal Conversion Kit 46-00239) 1. Temporarily remove the platter and place it in a safe location. 2. Install the calibration switch/button cover. 3. Secure the cover in place with the flat head Phillips screw provided. 4. Thread the wire through the hole in the tab that protrudes through the calibration switch/button cover 5.

  • Page 63: Maintenance

    Maintenance Horizontal Scan Window Replacement Figure 65. Platter/Horizontal Scan Window Replacement * See replacement parts on page 4.

  • Page 64: Daily Maintenance

    Daily Maintenance Smudges and dirt on the unit’s window can interfere with the unit’s performance. If the horizontal or vertical output windows require cleaning, use only a mild glass cleaner containing no ammonia. When cleaning the window, spray the cleaner onto a lint free, non-abrasive cleaning cloth then gently wipe the window clean. If the unit’s case requires cleaning, use a mild cleaning agent that does not contain strong oxidizing chemicals.

  • Page 65: Troubleshooting

    Troubleshooting The following guide is for reference purposes only. Contact a customer service representative to preserve the limited warranty terms. Symptom Possible Cause(s) Solution All Interfaces Check the transformer, outlet and the power strip. No LEDs, beep or motor No power is being Make sure the power cable is plugged into the spin.
  • Page 66 Symptom Possible Cause(s) Solution All Interfaces The unit scans a bar The scanner is If the scanner is setup to support ACK/NAK, code, but locks up after configured to support RTS/CTS, XON/XOFF or D/E, verify that the host the first scan (the blue some form of host cable and host are supporting the handshaking LED stays on).
  • Page 67 Symptom Possible Cause(s) Solution RS232 Only The com port at the host is not working or is not configured properly. The unit powers up OK Check to make sure that the baud rate and parity of The cable is not and scans OK but does the scanner and the communication port match and connected to the proper...

  • Page 69: Scanner And Cable Terminations

    Scanner and Cable Terminations Scanner Pinout Connections The MS2420 scanner terminates to 10-pin modular jacks located on the bottom of the unit. The serial number label indicates the model number and interface of the scanner. DC Power Function Function EAS In No Connect EAS Out Earth Ground...

  • Page 70: Scanner Scale Pinout Connections

    Scanner Scale Pinout Connections There are four additional 10-pin modular jacks located on the bottom of the of the MS2420 scanner models that may be used for an integrated scale application and the use of a remote display. Note: Please keep in mind that every application is unique. The use of these connections depends on the specifications of the scale’s manufacturer.

  • Page 71: Cable Connector Configurations

    Cable Connector Configurations RS232 Interface Cable, PN 57-57210x-N-3 Function** No Connect RS232 Transmit Output RS232 Receive Input DTR Input Power/Signal Ground 9-Pin D-Type Connector DSR Output CTS Input RTS Output No Connect Full Speed USB Cable, PN 57-57201x-N-3 or PN 57-57227x-N-3 Function** PC +5V USB Locking, Type A...
  • Page 72 Cable Connector Configurations Aux Port Configuration Cable* PN 57-57008x-N-3 Function** No Connect Output from Scanner Input to Scanner No Connect 9-Pin D-Type Connector Ground No Connect RS232 LSO/AUX Cable PN 57-57099x-3 or PN 57-57099x-3-12 † Function Signal Ground RS232 from Aux / Secondary Scanner RS232 to Aux / Secondary Scanner RTS from Aux / Secondary Scanner CTS to Aux / Secondary Scanner...

  • Page 73: Regulatory Compliance

    Regulatory Compliance Safety ITE Equipment IEC 60950-1 Second Edition EN 60950-1 Second Edition Laser Laser Class 1: IEC 60825-1: Second Edition 2007, EN 60825-1: Second Edition 2007 Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure.

  • Page 74: Emc

    Emissions FCC Part 15, ICES-003, CISPR 22, EN 55022 Immunity CISPR 24, EN 55024 Note: Immunity performance is not guaranteed for scanner cables greater than 3 meters in length when fully extended. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

  • Page 75: Weights & Measures

    Attenzione Questo e’ un prodotto di classe A. Se usato in vicinanza di residenze private potrebbe causare interferenze radio che potrebbero richiedere all’utilizzatore opportune misure. Attention Ce produit est de classe “A”. Dans un environnement domestique, ce produit peut être la cause d’interférences radio.

  • Page 77: Limited Warranty

    Limited Warranty Honeywell International Inc. ("HII") warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to HII’s published specifications applicable to the products purchased at the time of shipment. This warranty does not cover any HII product which is (i) improperly installed or used;...

  • Page 79: Index

    Index error codes ..........36–38 indicator ............33 AC ............see power modes ............33, 35 amber LED ........see indicators finger recess ............5 application ............36 full service access mode ........47 audible ..........see indicators function ..........61, 65–68 AUX ............
  • Page 80 storage ..............8 power ....2, 7, 8, 13, 14, 18–24, 61, 65, 66 power save ............ 39, 41 switch ............10, 27 protocols .............. 42 cover ............ 46, 50, 56 test ............42, 44–58 button ............... 49 razzberry tone ..........33, 35 tone ..........

  • Page 81: Customer Support

    For our latest contact information, please check our website at the link above. Product Service and Repair Honeywell International Inc. provides service for all of its products through service centers throughout the world. To obtain warranty or non-warranty service, please visit www.honeywellaidc.com and select Support >...
  • Page 84 Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com 00-05312 Rev E 10/12...

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