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Downloading and Viewing Video
When the PenCam is connected to a computer running Windows XP, Windows Vista,
Windows 7 or Mac OS X, the operating system will automatically recognize the device
and install the correct drivers.
Navigate to the Removable Disk in My Computer to view, copy or delete files just like
a portable hard drive or flash drive.
Playback video recordings on your PC with media players such as VLC, winDVD,
powerDVD etc., (not supplied) capable of decoding H263 format AVI files.
Problem: The PenCam takes a long time to boot or save recordings
Solution: Clear or back up some or all of the files from the PenCam. The more storage
used up in the PenCam the longer it may take to boot or process saved files.
Problem: Some of my videos or image won't play on my computer.
Solution: Videos and images can become corrupt and will not play if the PenCam is
not used as described in this manual. Pushing the button several times or holding
the button can result in corrupt videos. Wait until the PenCam has finished process-
ing before pressing the button again.
Problem: My PenCam will not record.
Solution: Make sure the PenCam is not plugged into a USB port. Make sure the Pen-
Cam is charged.
Problem: I cannot turn my PenCam off or it is not responding.
Solution: Make sure the PenCam is not recording. If the blue light is on, push the
button once, when the light changes to orange, press and hold until the orange light
turns off. If you are still unable to turn off the PenCam, push the reset button.
To change cartridges, unscrew the bottom half of the pen from the top half and using
a Phillips head screwdriver, unscrew the ink cartridge.
Replace the ink cartridge with a compatible refill and screw it into place.
6
Troubleshooting
Changing Ink Cartridges
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