Troubleshooting resources ........................................................................................................................ 66
Pre-diagnostic steps ................................................................................................................................. 66
Symptom information ..................................................................................................................... 68
Loose connections ................................................................................................................................... 69
Service notifications................................................................................................................................. 70
Troubleshooting flowcharts ....................................................................................................................... 70
Start diagnosis flowchart ................................................................................................................ 70
General diagnosis flowchart ........................................................................................................... 71
POST problems flowchart ............................................................................................................... 76
OS boot problems flowchart ........................................................................................................... 77
Regulatory compliance notices .................................................................................................................. 82
Modifications................................................................................................................................ 83
Cables ......................................................................................................................................... 83
Japanese notice ............................................................................................................................ 85
BSMI notice .................................................................................................................................. 85
Korean notice ............................................................................................................................... 86
Laser compliance........................................................................................................................... 86
Battery replacement notice.............................................................................................................. 86
Electrostatic discharge ................................................................................................................. 88
Specifications ............................................................................................................................. 89
Environmental specifications ..................................................................................................................... 89
Server specifications ................................................................................................................................ 89
Technical support........................................................................................................................ 91
Before you contact HP.............................................................................................................................. 91
HP contact information ............................................................................................................................. 91
Customer Self Repair ............................................................................................................................... 91
Acronyms and abbreviations........................................................................................................ 99
Index....................................................................................................................................... 103