Consumerservices - Hotpoint HDA-997 Use And Care Manual

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Consumer Sertices
Our Consumer Servicesare designedwith your needs and wants in mind.
—
Warranty Protection
Before your newappliance left the factory, it went And you have a written warranty to protect you. Seethe
through rigoroustests to detect manufacturingdefects. warranty on the back page of this book for details.
ConvenientService
Whether your appliance is in or out of warranty,you're
just a phone call away from our nationwide network of
Factory Trained Serviceprofessionals.
Simplycall our Hotpoint serviceorganization. Look in
the White or YellowPages of your telephone directory for
HOTPOINT FACTORYSERVICE,GENERAL
ELECTRIC-HOTPOINT FACTORYSERVICEor
HOTPOINT CUSTOMERCARE" SERVICE.
Servicecan normallybe scheduledat your convenience
and the techniciandrivesa fully-stockedparts service
truck so that, inmost cases, the repair can be completed
in one visit.
We'reproud of our serviceand want you to be pleased,
but if for some reason you are not happy with the service
you receive,here are three steps to followfor further help.
FIRST,contact the peoplewho servicedyour appliance.
Explainwhyyou are not pleased. In most cases,this will
solvethe problem.
NEXT, if you are still not pleasedwriteall the details
—includingyour phone number to:
Manager,ConsumerRelations
Hotpoint
AppliancePark
Louisville,Kentucky40225
FINALLY,if your problem is still not resolved,write:
Major ApplianceConsumerAction Panel
20 North WackerDrive
Chicago, Illinois60606
Service
Contrac@
For trouble-freeservicebeyond
the writtenwarrantyperiod.
If you prefer to budget your repair expenditures
instead of beingsurprisedby them, Hotpojnt
offers servicecontracts for varyingIengthsof
time on all Hotpoint major appliances. With a
contract, we'llkeep your appliance in good
operating condition during the contract period
at no additional charge.
,
Servicecontracts let you pay today's pricesfor
servicea month, a year, or severalyears from
now.And, you'llreceiveservicefrom Hotpoint
trained servicetechniciansusingonly genuine
Hotpoint parts. If you have any questionsabout
ServiceContracts, call TOLL-FREE
800.626.2224. ( In Kentucky,call 800.292 .2057.)
The QuickFix"System
Youcan savemoneyandtime
by doing it yourself.
For do-it-yourse!ferswho would prefer to fix
Hotpoint major appliancesthemselves. . .
Hotpoint offers an industry first, the Quick
Fix@ System.
A program for do-it-yourselfappliancerepair,
the systemincludes
step-by-step repair manuals
for refrigerators, most non-microwaveelectric
ranges, dishwashers,and standard and large
capacity washersand dryers, plus
specially
packaged replacement parts,
and technicalhelp
with a
tol[-free
8 00
number.
Help
forYou by Phone
%.-
Should you need help in the selectionand The GE AnswerCenterTM consumer
purchase of newappliances, or have questions
information serviceis open 24 hours a day,
about the operation of the Hotpoint appliances
sevendays a week.
you now own—orhave
any
other questions
Our staff of experts stands ready to assistyou
about Hotpoint consumer products or services,
~
The GE AnswerCentd;
anytime.
you are only a
TOLL-FREE
call away.
800.626.2000
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