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.—— -
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I
Our Consumer Servicesare designedwith your needs and wants in mind,
—
warranty
P rotection
Beforeyour newappliance left the factory, it went
And you have a written warranty to protect you. Seethe
through rigoroustests to detect manufacturing defects.
warranty on the back page of this book for details.
Convenient
service
Whetheryour applianceis in or out of warranty, you're
just a phone call awayfrom our nationwide network of
Factory Trained Serviceprofessionals.
Simplycall our Hotpoint serviceorganization. Look in
the White or YellowPages of your telephone directory for
HOTPOINT FACTORYSERVICE, GENERAL
ELECTRIC-HOTPOINT FACTORYSERVICEor
HOTPOINT CUSTOMERCARE" SERVICE.
Servicecan normallybe scheduledat your convenience
and the techniciandrives a fully-stockedparts service
truck so that, in most cases; the repair can be completed
in one visit.
We'reproud of our serviceand want you to be pleased,
but if for some reason you are not happy with the service
you receive,here are three steps to follow for further help.
FIRST,contact the people who servicedyour appliance.
Explain whyyou are not pleased. In most cases, this will
solvethe problem.
NEXT, if you are still not pleasedwrite all the details
—includingyour phone number to:
Manager,Consumer Relations
Hotpoint
Appliance Park
Louisville,Kentucky40225
FINALLY,if your problem is still not resolved,write:
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois60606
ServiceContracts
For trouble-free service beyond
the written warranty period.
If you prefer to budget your repair expenditures
instead of being surprisedby them, Hotpoint
offers servicecontracts for varyinglengths of
time on all Hotpoint major appliances. With a
contract, we'llkeepyour appliance in good
operating condition during the contract period
at no additional charge.
Servicecontracts let you pay today's pricesfor
servicea month, a year, or severalyears from
now.And, you'll receiveservicefrom Hotpoint
trained servicetechniciansusing only genuine
Hotpoint parts. If you have any questions about
ServiceContracts, call TOLL-FREE
800.626.2224. ( In Kentucky,call 800.292 .2057.)
The Quick
Fh"
system
4
R
.,
,. . ..
You can savemoney and
time
r
by doing it yoursel~.
For do-it-yourselfcrswho would prefer to fix
Hotpoint major appliancesthemselves. . .
Hotpoint offers an industry first, the Quick
'
Fix" System.
r
f
A program for do-it-yourselfappliance repair,
the systemincludes
step-by-step repair manuals
for refrigerators, most non-microwaveelectric
ranges, dishwashers,and standard and large
capacity washersand dryers, plus
specially
r
packagedreplacement parts,
and technical help
with a
to[l:free 8 00numbe~
Help
for
Y ou by Phone
-—.
Should you need help in the selectionand
The GE Answer CenterTM consumer
purchase of new appliances, or have questions
information serviceis open 24 hours a day,
about the operation of the Hotpoint appliances
sevendays a week.
you now own—or have
any
other questions
Our staff of experts stands ready to assist you
about Hotpoint consumer products or services,
~
-
The GE AnswerCent/#
anytime.
you are only a TOLL-FREEcall away.
800.626.2000
—-"
15
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