Problem
Bright specks appear in
images captured with flash.
Flash does not fire.
Digital zoom cannot be used.
Image mode not available.
No sound when the shutter is
released.
AF-assist illuminator does not
light.
Cause/Solution
The flash is reflecting off particles in the air. Set the
flash mode setting to W (off).
• The flash mode is set to W (off).
• A scene mode that restricts the flash is selected.
• On is selected for Blink proof in the smart
portrait menu.
• A function that restricts the flash is enabled.
• Digital zoom is set to Off in the setup menu.
• Digital zoom cannot be used in the following
situations:
- When Portrait, Night portrait, or Pet
portrait scene mode is selected
- When smart portrait mode is selected
- When Continuous is set to Multi-shot 16 in
A (auto) mode
- When AF area mode is set to Subject
tracking in A (auto) mode
A function that restricts Image mode is enabled.
• Off is selected for Shutter sound in the Sound
settings setup menu. No sound is produced
with some shooting modes and settings, even
when On is selected.
• The speaker is blocked. Do not cover the
speaker.
Off is selected for AF assist in the setup menu.
AF-assist illuminator may not light depending on
the position of the focus area or the current scene
mode, even when Auto is selected.
A
46
46
51
55
56
74, E67
33
40
54, E33
54, E37
56
74, E68
2, 24
74, E67
F11