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Cleaning Instructions; Troubleshooting - Napoleon EG215 Use And Care Manual

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1. Always unplug the grill and let the appliance cool down before cleaning.
2. Remove temperature control probe from grill plate. Do not immerse control probe into water. The grill is immersible only
after the temperature control probe and cord are removed.
3. Remove any excess grease from the base of the grill. Wash the grill plate and base with hot soapy water. Do not use
abrasive cleaning powders or sharp objects to clean the grill plate as it may damage the coating.
4. Clean the outer surface of the temperature control probe with a damp cloth. Non abrasive cleaner may be used if
neccessary.
5. Do not place the grill in the dishwasher, it must be hand washed.
6. There are no user serviceable parts. Any servicing other than indicated in this instruction manual must be performed by
an authorized service person. Do not attempt to open appliance.
Problem
No heat.
Low heat.
Excessive flare-ups/
uneven heat.
Circuit breaker trips or
fuse blows.
4

CLEANING INSTRUCTIONS

TROUBLESHOOTING

Possible Causes
Temperature probe turned off.
No power.
Faulty temperature probe or grill
plate.
Improper preheating.
Excessive buildup in base of grill. Clean out excessive debris in base.
Excess fat in meat.
Excessive cooking temperature.
Grease buildup.
Power Surge.
Another appliance plugged into
same circuit as grill.
Moisture or water in temperature
probe or electrical connections.
Solution
Turn temperature probe to maximum setting.
Ensure temperature probe is fully seated in grill plate.
and properly plugged into outlet.
Try another outlet.
Check for tripped circuit breaker. Reset.
Turn temperature probe to maximum setting.
Pre-heat grill with lid closed for 10 minutes.
Replace temperature probe or grill plate.
Preheat 10 minutes. Increase probe setting.
Trim fat from meat before grilling.
Adjust temperature as needed.
Clean grill.
Turn controller to OFF position before plugging into
electrical outlet.
Do not use other electrical appliances on same circuit.
Keep probe and electrical components dry.

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